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1 room, 2 adults

Waldorf Astoria Dubai Palm Jumeirah

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's pool
Crescent Road, The Palm Jumeirah, Dubai, 24988, United Arab Emirates

Beachfront hotel in Palm Jumeirah with spa and beach bar
  • Free Internet and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

United Arab Emirates may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Waldorf Astoria Dubai was excellent. Very classy and quiet hotel - perfect for relaxing.…Jun 11, 2019
  • Fantastic hotel and ambience. Cozy rooms and staff were extremely friendly and helpful.…Nov 25, 2018

Waldorf Astoria Dubai Palm Jumeirah

from €268
  • KING SUPERIOR ROOM
  • KING DELUXE ROOM WITH SKYLINE VIEW
  • TWO QUEEN BED DELUXE WITH SKYLINE SEA VIEW
  • KING DELUXE ROOM WITH PALM SEA VIEW
  • TWO QUEEN BED DELUXE WITH PALM SEA VIEW
  • PEARL CLUB SEA VIEW KING ROOM
  • PEARL CLUB SEA VIEW 2 QUEEN ROOM
  • KING DELUXE SUITE WITH SEA VIEW
  • PEARL CLUB SUITE
  • WALDORF ASTORIA SUITE WITH SEA VIEW
  • KING ACCESSIBLE SUPERIOR ROOM
  • CHAIRMAN SUITE
  • ROYAL SUITE
  • KING DELUXE ROOM WITH PARTIAL SEA VIEW
  • Deluxe Suite, 2 Bedrooms (Family Suite)
  • Deluxe Room, 1 King Bed, Connecting Rooms (Family)
  • Family Suite, 2 Bedrooms

What’s around Waldorf Astoria Dubai Palm Jumeirah

Landmarks

  • In Palm Jumeirah
  • Aquaventure - 2.4 mi / 3.9 km
  • Dubai College - 7.8 mi / 12.6 km
  • American University of Dubai (AUD) - 8.9 mi / 14.3 km
  • The Walk - 9.5 mi / 15.2 km
  • Dubai Marina Mall - 9.5 mi / 15.3 km
  • Jumeirah Beach - 9.5 mi / 15.3 km
  • Souk Madinat Jumeirah - 9.7 mi / 15.5 km

Getting around

  • Dubai Intl. Airport (DXB) - 37 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 44 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 52 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 319 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • United Arab Emirates may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Free beach cabanas
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Kayaking on site
  • Parasailing on site
  • Playground on site
  • Tennis lessons on site
  • Water skiing on site
  • Windsurfing on site
  • Marina on site
  • Beach sun loungers
  • Free pool cabanas
  • Tennis on site
  • Steam room
  • Beach umbrellas
  • Pool sun loungers
  • Sauna
  • Beach towels
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 14811
  • Conference space size (meters) - 1376
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Arabic
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Serbian
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Cable TV channels
  • MP3 docking station
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Waldorf Astoria Spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Social by Heinz Beck - This beachfront restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

LAO - Overlooking the pool and garden, this restaurant specializes in Vietnamese cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Mezzerie - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Palm Avenue - This beachfront restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Peacock Alley - Overlooking the pool and garden, this coffee shop specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Kayaking on site
  • Parasailing on site
  • Playground on site
  • Tennis lessons on site
  • Water skiing on site
  • Windsurfing on site

Waldorf Astoria Dubai Palm Jumeirah’s small print

Also known as

  • Waldorf Astoria Dubai Palm Jumeirah
  • Waldorf Astoria
  • Waldorf Astoria Dubai Palm Jumeirah Hotel
  • Waldorf Astoria Dubai Palm Jumeirah Dubai
  • Waldorf Astoria Dubai Palm Jumeirah Hotel Dubai
  • Waldorf Astoria Hotel Dubai Palm Jumeirah
  • Waldorf Astoria Dubai Palm Jumeirah Hotel
  • Hotel Waldorf Astoria Dubai Palm Jumeirah Dubai
  • Dubai Waldorf Astoria Dubai Palm Jumeirah Hotel
  • Hotel Waldorf Astoria Dubai Palm Jumeirah
  • Waldorf Astoria Dubai Palm Jumeirah Dubai
  • Waldorf Astoria Hotel

Policies

All guests must show a valid passport and ID upon arrival.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

Optional extras

Full breakfast is offered for an extra charge of AED 145 for adults and AED 77.5 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 395 per vehicle (one-way)

WiFi is available in guestrooms for AED 100 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for AED 100 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Waldorf Astoria Dubai Palm Jumeirah

  • Does Waldorf Astoria Dubai Palm Jumeirah offer free cancellation for a full refund?
    Yes, Waldorf Astoria Dubai Palm Jumeirah does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Waldorf Astoria Dubai Palm Jumeirah?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Waldorf Astoria Dubai Palm Jumeirah?
    Yes, there's free self and valet parking.
  • Is there a pool at Waldorf Astoria Dubai Palm Jumeirah?
    Yes, there are 3 outdoor pools and a children's pool.
  • Are pets allowed at Waldorf Astoria Dubai Palm Jumeirah?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Waldorf Astoria Dubai Palm Jumeirah?
    You can check in from 3 PM - 5:30 AM. Check-out time is noon. Express check-out and contactless check-out are available.
  • Are there restaurants at or near Waldorf Astoria Dubai Palm Jumeirah?
    Yes, there are 4 onsite restaurants, featuring alfresco dining, Italian cuisine, and garden views. Nearby restaurants include Mekong (9-min walk), Crescendo (10-min walk), and The Beach House (11-min walk).
  • Is airport shuttle service offered by Waldorf Astoria Dubai Palm Jumeirah?
    Yes, an airport shuttle is available. The charge is AED 395 per vehicle one-way.
  • What is there to do at Waldorf Astoria Dubai Palm Jumeirah and nearby?
    Have fun with onsite activities like kayaking, parasailing, and water skiing and improve your game at the onsite tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Waldorf Astoria Dubai Palm Jumeirah also has 2 bars, a private beach, and a sauna, as well as a steam room and a garden.

Recent reviews

Exceptional 9.4 From 277 reviews

Exceptional 10.0
Amazing
This hotel is a must.so clean staff can’t do enough to help you .everything is layer on for you weather you want to stay in hotel or see the sights the staff are on hand to help in any way they can .they have all the knowledge and facts about all the attractions.and are not out to rip you off like in other hotels.all mod cons fron ordering food and drink from your sun bed by app to hitting button letting them know you in resting or you want room cleaned,hat off to the owners they have it all covered.il be back
annabannana, ie4 night trip
Good 6.0
Average stay... and expensive in relation to other good hotels in the same location
T S, gb4 night family trip
Very Good 8.0
We had a very nice stay in the Waldorf Astoria. Beautiful hotel and beach.
Pinhas, il5 night family trip
Good 6.0
Likes: exterior amenities, size of the room, valet and service staff was excellent. Dis-likes: check-in experience, room initially given wasn’t clean - shower, coffee maker wasn’t functioning, drain was clogged and mini-bar wasn’t stocked; further, our concerns weren’t a priority and took 2 full days before being addressed. For a high-end property, the above issues made the experience disappointing.
Sid, us5 night family trip
Fair 4.0
Horrible service
The service which should be at the highest at a waldorf was horrible. We waited 2.5hrs for check in (which was originally told to us as 15mins, when we arrive at 3pm, then kept dragging on), we then ordered food which arrived after 2 hours, and half of it was cold. When leaving, we waited up front for a taxi for 20mins, while 4 of the staff stood around playing with their pens and drawing on their fingers (?!) As only one person had a phone that had the app to "order a taxi". What were the other 3 doing? Could they not also have a phone with the taxi app to order taxis? The room was fine, view was fantastic, but the service ruined the entire stay
yien, us1 night business trip
Poor 2.0
This hotel is not ready to be open to the public at this time. It is severely under-resourced and under-staffed. Only one pool is open and one restaurant. Yet they are still trying to fill as many rooms as possible. The management are openly blaming the owners who refuse to increase staffing in an obvious bid to recoup losses over the past few months, at the expense of the customers. Overall, the property is run-down and in need of substantial investment. Specifics of my stay: 1. There was blood on two pillows when I arrived; the room was visibly dirty. They put a sanitised Covid sticker on the doors, but it is clear that the rooms are NOT being properly prepared for new guests. 2. My two rooms were not cleaned for three days! I had to lose my temper completely on several occasions to get my rooms cleaned. There were only two members in the housekeeping team on the afternoon shift, trying to service the entire property. 3. No bath plug in one room. 4. Awful water pressure. 5. Electrical fault in the room, where they simply just taped over some of the plug sockets instead of fixing the issue. 6. I had to ask four times for the hotel to arrange a return airport transfer. 7. Room service takes about an hour to arrive. 8. The Social (hotel restaurant) is extremely expensive and the food is awful. I order a chicken pasta dish and had a damned difficult job finding any chicken. Other hotels are open and fully serviced. DO NOT STAY HERE AT PRESENT.
Dan, gb5 night family trip
Very Good 8.0
Great Food
Great hotel, good facilities and outstanding food options.
gb2 night family trip
Exceptional 10.0
The customer service is amazing! Treated me great all through my stay. Thank you!
Victor, us1 night romance trip
Exceptional 10.0
Excellent staff, amazing breakfast, very clean.
Akinwande, us5 night family trip
Good 6.0
This is a nice hotel, but I was expecting a total WOW of the Waldorf Astoria brand, it really was just a nice yet average (and very expensive) hotel. I realize now that I’m paying for the location on the palms vs the brand. I’ve stayed at a hotel on the trunk of the Palm previously, and in the future I would go there instead. 1/3 of the price, easier to get to and more amenities close by.
Heidi, au3 night trip with friends

Waldorf Astoria Dubai Palm Jumeirah