Shanaya Beach Resort & Spa Phuket

Excellent location, good for the price if you are going to be out all day like us

Thanks to Volcan and staff at reception..ron and friendstayed 10 days.amazing location price and across the road from beach service

rooms were nice. they were doing a lot of renovations. the bkfast area was by the pool but there were a lot of mosquitos. pool needed a make over not many places to sit by the pool

Our hotels.com booking number was duplicated and they had not received our booking but upon seeing we had paid, they honoured our booking and upgraded us to a better suite. The location is great with Bangla Road within walking distance and the beach was across the road.

Our stay was paid for breakfast included and on the second morning we are told we cant have breakfast as it isn’t included it then gets rectified by the manager. We arrived at breakfast after 9 and had to eat what was left also no butter, when I asked for butter I am told no butter only “tomorrow” I complained and said it is bad service, the manager sends someone to get butter only to bring it to me after I ate. The entire breakfast is very poor not even the basics. The hotel needs a lot of maintenance. I wouldn’t rate this hotel a 4 star hotel at all.