Hotel Stella

Photo gallery for Hotel Stella

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Double Room | In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets

Overview of Hotel Stella

Hotel Stella

3.0 star property
3-star hotel in Lourdes with restaurant and bar/lounge

8.4/10 Very good

162 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Bar
The price is €68
Price available on 09/10/2022
Map
9 rue Massabielle, Lourdes, Hautes-Pyrenees, 65103
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Area shuttle
  • Train station pick-up service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
For families
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift

Choose dates to view prices

About this area

What's nearby

  • Heart of Lourdes
  • Basilica of Our Lady of the Rosary - 3 min drive
  • Massabielle Grotto - 11 min drive

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 14 min drive
  • Pau (PUF-Pau - Pyrenees) - 44 min drive
  • Lourdes Station - 18 min walk
  • Montaut Bétharram Station - 19 min drive
  • St-Pe De Bigorre Station - 22 min drive
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)

About this property

Hotel Stella

3-star hotel in the city centre
At Hotel Stella, you can look forward to a terrace, a garden and a library. Be sure to enjoy a meal at the on-site local cuisine restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an area shuttle
  • Tour/ticket information, smoke-free property and multilingual staff
  • A front desk safe, luggage storage and free newspapers
  • Guest reviews speak highly of the location
Room features
All guest rooms at Hotel Stella have comforts, such as air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, French, German, Italian, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 186 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM until 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • Pets stay for free (dogs and cats only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 12 per day)
  • On-site extended parking (EUR 12 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Train station pickup*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:30 AM–9:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • Meeting room
  • Conference space (538 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Romanian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 8.50 for adults and EUR 8.50 for children (approximately)
  • Local area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Self-parking costs EUR 12 per day
  • Extended parking costs EUR 12 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Policies

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Stella Lourdes
Stella Lourdes
Hotel Stella Hotel
Hotel Stella Lourdes
Hotel Stella Hotel Lourdes

Frequently asked questions

Does Hotel Stella offer free cancellation for a full refund?
Yes, Hotel Stella does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Stella?
As of 4 October 2022, prices found for a 1-night stay for 2 adults at Hotel Stella on 9 October 2022 start from €68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Stella?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Stella?
Yes, cats and dogs stay free. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Stella?
Yes. Self-parking costs EUR 12 per day. Extended parking costs EUR 12 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Stella?
You can check in from 2 PM - 11:30 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Stella?
No, this hotel doesn't have a casino, but Bagneres-de-Bigorre Casino (24-min drive) is nearby.
What is there to do at Hotel Stella and nearby?
Hotel Stella has a garden.
Are there restaurants at or near Hotel Stella?
Yes, there's an on-site restaurant that offers local cuisine. Nearby restaurants include Le Bodegon (5-min walk), Hotel Arcades (5-min walk) and Restaurant Alexandra (7-min walk).
What's the area around Hotel Stella like?
Hotel Stella is in the heart of Lourdes, a short 7-minute walk from Basilica of Our Lady of the Rosary and 8 minutes' walk from Massabielle Grotto. Travellers give top marks for the hotel's prime location.

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.9/10

Staff & service

7.9/10

Amenities

8.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

Como, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel is clean, staff are friendly, very near to the Basilica. Highly recommended to family. The only thing i can suggest that a sink should be installed inside the toilet area.
Ruvee, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Sheilou Marie, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Nancy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant stay
Friendly service, lovely people. Though they had a parking garage they advised me to park in a free zone, since I would have had to pay to park in their garage. Very customer oriented, would definitely stop over again. Also located in the heart of the town. Would have explored a bit more, but didn't have the time.
Grace, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua Blu, 1-night business trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

very close to the grotto. and breakfast is good, typical for this type of hotel.
RL, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I liked the location and the clean room. The breakfast area wasn’t that clean. Also bathrooms were missing some amenities. Staff was very friendly and helpful.
Albert, 1-night family trip
Verified Expedia guest review

8/10 Very good

Overall a good experience if your man purpose is a place to rest and sleep during your pilgrimage. The air conditioning is good. Staff are friendly and helpful. Bed comfortable. Bring your own toiletries. Just hand soap provided. Breakfast adequate but tiring after the second day.
Cfb9332, 4-night family trip
Verified Orbitz guest review