Ace Hotel Downtown Los Angeles

Photo gallery for Ace Hotel Downtown Los Angeles

Primary image
Outdoor pool
Outdoor pool
Flat-screen TV, iPod docking station
Premium bedding, in-room safe, desk, blackout curtains

Overview of Ace Hotel Downtown Los Angeles

Ace Hotel Downtown Los Angeles

4.0 star property
4-star hotel with outdoor pool, near Orpheum Theatre

8.2/10 Very good

974 verified Hotels.com guest reviews

Guests rated location

  • Walkable116 positive mentions
  • Convenient96 positive mentions
  • Dining options81 positive mentions
  • Shopping56 positive mentions
  • Easy Parking32 positive mentions

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
929 South Broadway, Los Angeles, CA, 90015
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Self parking
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Los Angeles
  • Orpheum Theatre - 2 min walk
  • Santee Alley - 5 min walk
  • The Belasco Theater - 5 min walk
  • Pershing Square - 10 min walk
  • Crypto.com Arena - 14 min walk
  • Grand Central Market - 16 min walk
  • L.A. Live - 16 min walk
  • Microsoft Theater - 16 min walk
  • Los Angeles Convention Center - 17 min walk
  • The Broad - 22 min walk

Getting around

  • Hawthorne, CA (HHR-Hawthorne Municipal) - 25 min drive
  • Long Beach, CA (LGB-Long Beach Municipal) - 27 min drive
  • Burbank, CA (BUR-Hollywood Burbank) - 33 min drive
  • Los Angeles Intl. (LAX) - 34 min drive
  • Los Angeles Cal State Station - 8 min drive
  • Glendale Transportation Center - 10 min drive
  • Los Angeles Union Station - 10 min drive
  • Pershing Square Station - 12 min walk
  • Pico Station - 15 min walk
  • 7th Street - Metro Center Station - 13 min walk

About this property

Ace Hotel Downtown Los Angeles

Ace Hotel Downtown Los Angeles features a rooftop terrace and puts you within a 15-minute walk of Crypto.com Arena. Guests can take a dip in the outdoor pool or grab a bite to eat at Best Girl - Opens July, which serves breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a fitness centre and a snack bar/deli. The helpful staff and bar get good marks from fellow travellers. The property is only a short walk to public transportation: Pershing Square Station is 12 minutes and 7th Street - Metro Center Station is 13 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 182 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • An adult aged 18 or older must assume all liability for the booking
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 9 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room, up to 50 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (USD 35.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Taking the kids

  • Children stay free

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1927
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Korean
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Best Girl - Opens July – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.
Upstairs – Overlooking the pool, this restaurant serves brunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Lovage Coffee Bar – On-site café. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 34.70 per accommodation, per night. This fee does not apply to children under 1 year of age.

Optional extras

  • Breakfast costs between USD 5 and USD 50 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Covered self-parking costs USD 35.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Ace Hotel Downtown Los Angeles
Ace Downtown Los Angeles
Ace Los Angeles Los Angeles
Ace Hotel Downtown Los Angeles Hotel
Ace Hotel Downtown Los Angeles Los Angeles
Ace Hotel Downtown Los Angeles Hotel Los Angeles

Frequently asked questions

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Good

Cute hotel.
Cute hotel. Most kind, helpful, friendly considerate staff. Comfortable and efficient room. But just know going in that you are downtown. That means you will get some noise from the street below.
Susan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Rokiesha, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tiny and awkward.
Great customer services check in & check out was easy and convenient. The rooms are very tiny & the bathroom situation is not comfortable. You can hear everything going on in the toilet area even with the weird barn door closed. The bed was extremely hard and low to the ground. Overall layout of the room was weird & not inviting.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Always a good stay at ACE
This is our 5th or 6th stay at Ace DTLA. Never disappoints! Check in was super easy and fast! The woman at the front desk was kind and friendly. We came for the night to see a show at the theater next door. The restaurant is fantastic and love that Stumptown is the coffee offering! If you’re not used to driving in LA, the valet can be tricky. It’s best if you go south on Broadway and pull into the valet on the left. The valet attendant was not the friendliest but not enough to sour the experience. If you can, check out the rooftop bar, great views of DTLA, delicious cocktails, and a fun vibe!
Jessica, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ANA FERNANDA, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Genuine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Taj, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Food availability on a Monday was very difficult the 2 on-site restaurants were not open
1-night trip with friends
Verified Hotels.com guest review