Guests
All properties in Sunny Beach, Burgas, Bulgaria

Royal Palace Helena Sands

Upscale beachfront hotel with spa, near Sunny Beach

  • Free buffet breakfast and free WiFi
From
€133

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Sunny Beach, Sunny Beach, 8240, Bulgaria
9.0.Superb.
  • The Hotel was spotless and it felt v safe.food good The Hotel it self we couldnt fault…

    Aug 23, 2019

  • we had a wonderful holidays 2 weeks at this hotel

    Aug 17, 2018

See all 22 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 167 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • Winery
  • 3 restaurants and bar/lounge
  • Full-service spa

For families

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • On a private beach
  • Sunny Beach - 3 min walk
  • Action Aquapark - 30 min walk
  • The Bridge - Sunny Beach - 27 min walk
  • Luna Park - 28 min walk
  • Sveti Vlas Central Beach - 34 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double or Twin Room, Sea View
  • Double or Twin Room
  • Junior Suite, Sea View
  • Suite, Beach View
  • Junior Suite, Sea View (for 3 people)
  • Duplex Suite, Sea View

Location

Sunny Beach, Sunny Beach, 8240, Bulgaria
  • On a private beach
  • Sunny Beach - 3 min walk
  • Action Aquapark - 30 min walk

What’s around

Landmarks

  • On a private beach
  • Sunny Beach - 3 min walk
  • Action Aquapark - 30 min walk
  • The Bridge - Sunny Beach - 27 min walk
  • Luna Park - 28 min walk
  • Sveti Vlas Central Beach - 34 min walk
  • Casino Hrizantema - 36 min walk
  • Sveti Vlas New Beach - 2.3 mi / 3.7 km
  • Dinevi Marina - 2.6 mi / 4.2 km
  • Venid Beach - 2.8 mi / 4.5 km
  • Sunny Beach South - 2.8 mi / 4.6 km

Getting around

  • Bourgas (BOJ) - 28 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 167 rooms

Arriving/leaving

  • Check-in time 2 PM-5:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Onsite parking limited

Payment types at the property

American ExpressMastercardVisa

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Free buffet breakfast daily
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • On private beach
  • Beach sun loungers
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Winery attached
  • Beach umbrellas
  • Children's pool
  • Health club
  • Spa tub
  • Arcade/game room

Working away

  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Garden
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Bulgarian
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Lions Health and Beauty has 4 treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Restaurant Poseidon - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.

Dolphin Restaurant - This restaurant specializes in seafood. Open daily.

BBQ Blue Lagoon - This restaurant specializes in Mediterranean cuisine. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Royal Palace Helena Sands
  • Royal Helena Sands Sunny Beach
  • Royal Palace Helena Sands Hotel
  • Royal Palace Helena Sands Sunny Beach
  • Royal Palace Helena Sands Hotel Sunny Beach
  • Royal Palace Helena Sands Hotel
  • Royal Palace Helena Sands Hotel Sunny Beach
  • Royal Palace Helena Sands Sunny Beach
  • Royal Palace Helena ds Hotel

Optional extras

Airport shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:30 AM to 8 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Royal Palace Helena Sands does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 8:30 AM to 8 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 5:00 AM. Check-out time is noon.
  • Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include La Bamba (14-min walk), The Fat Cat (14-min walk), and Euphoria (14-min walk).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but Casino Hrizantema (8-min drive) is nearby.
  • Royal Palace Helena Sands has a private beach, a spa, and a winery, as well as an outdoor pool, a 24-hour fitness center, and an arcade.
9.0.Superb.
  • 8.0.Very Good

    Great stay!

    Great food, veggie options and the pool is beautiful. The beach is gorgeous, a fabulous setting and enjoyable stay!

    Anna, 1 night trip, Sep 1, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very friendly staff that can speak to you and all ways plenty of food to choose from at meal times

    7 night trip, Aug 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff were very helpful, the quality of the meals was excellent and at night the hotel was very peaceful.

    7 night family trip, Jun 28, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Nice views and large rooms

    Great location with a lot of amenities and friendly service from the staff. A must stay. Very safe and outstanding food.

    2 night romance trip, Jun 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing

    It was a beautiful stay, great stuff. Very safe.we love the food. The fish restoratnt is one of the best I tried. Big pool .very close to the beach.the best hotel in Burgas

    IZHAK, 3 night family trip, Jun 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Memorable holiday

    The experience was absolutely awesome. The hotel gives you a feeling of being royal and the ambience is regal. The reception is excellent and check in very quick. The amenities are good and the room was spacious and with an envious view of the sea and the hotel pool. The view was even more lovely at night. The food on offer was mouth watering and the spread was more than one can ever imagine. A truly great stay.

    David, 1 night romance trip, Apr 29, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    nice resort hotel close to the beach, excellent food

    1 night trip, Sep 2, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Very nice hotel and just over from the beach.

    Amazing stay. Hotel just over a walkway to the beach. The quiet end of the strip and totally recommended. Foiod was sumptuous. The rooms are huge as is the monster bed which is very comfortable.

    costas, 7 night trip, Aug 25, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Very nice hotel only fish restaurant staff bad

    I would stay there again only I wold not use the fish restaurant as the staff very very unpleasant only looking for people who will give them a large tip

    peter, 6 night trip, Aug 3, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Schönes Haus, schöner Schein. Hier handelt es sich nicht nur um ein Hotel. Wer sich nicht an zu großen Autos mit zu kräftigen Männern nicht stört ist hier gut und sicher aufgehoben.

    7 night trip with friends, Sep 19, 2019

    Verified Expedia guest review

See all 22 reviews