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Servatur Casablanca Suites & Spa - Adults Only

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Overview of Servatur Casablanca Suites & Spa - Adults Only

Servatur Casablanca Suites & Spa - Adults Only

4.0 star property
Adults-only hotel with spa, near Puerto Rico Beach

8.8/10 Fabulous

198 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
Map
Avenida de gran Canaria 24, Puerto Rico, Mogan, Gran Canaria, 35130
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Spa tub
  • Pool bar
For families
  • Sofa bed
  • Kitchenette
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Amadores Beach - 32 min walk
  • Puerto Rico Beach - 3 min drive
  • Puerto Rico Marina - 4 min drive
  • Playa del Cura - 10 min drive
  • Lago Taurito Water Park - 11 min drive
  • Playa de Mogan - 16 min drive
  • Mogan Port - 13 min drive
  • Meloneras Beach - 21 min drive
  • Maspalomas Dunes - 23 min drive
  • Maspalomas Lighthouse - 24 min drive
  • Yumbo Shopping Center - 23 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 56 min drive
  • Airport shuttle (surcharge)
Map

About this property

Servatur Casablanca Suites & Spa - Adults Only

4-star eco-friendly hotel
Take advantage of a round-trip airport shuttle, a poolside bar and a corner/local shop at Servatur Casablanca Suites & Spa - Adults Only. Treat yourself to a manicure/pedicure, a massage or a body wrap at Wellness Center Gym & Spa, the on-site spa. Be sure to enjoy a meal at The Club Restaurant & Bar, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and a library.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), luggage storage and a lift
  • A reception hall, a TV in the lobby and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 97 rooms feature comforts, such as premium bedding and furnished balconies, in addition to thoughtful touches, such as air conditioning and dressing gowns.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, kitchenettes and fridges

Languages

English, French, German, Norwegian, Spanish, Swedish

Cleaning and safety practices

Social distancing

Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 97 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in half board rates on December 24 will receive the Christmas Gala Dinner, included in the room rate. Guests booked in half board rates on December 31 will receive the New Year's Eve Gala Dinner, included in the room rate. For all other bookings, access to each gala dinner is optional and a fee is charged at the property for guests who wish to attend.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Local/corner shop

What to do

  • Beach nearby
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Step-free path to entrance

Languages

  • English
  • French
  • German
  • Norwegian
  • Spanish
  • Swedish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Single sofa bed
  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette
  • Hob
  • Toaster
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Center Gym & Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

Dining

The Club Restaurant & Bar – This restaurant serves breakfast and dinner.
The Club Pool Bar – This poolside bar only serves light fare. Open daily.
The Club Rooftop Chill Ou – On-site cocktail bar. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 150 per stay

Optional extras

  • Breakfast costs between EUR 8 and EUR 12 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 55 per vehicle (roundtrip. Maximum occupancy 2)

Renovations and closures

The following facilities or services will be unavailable from September 1 2022 to September 1 2022 (dates subject to change):
  • Fitness facilities

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitiser.

Policies

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Servatur Casablanca Hotel Mogan
Servatur Casablanca Hotel
Servatur Casablanca Mogan
Servatur Casablanca Adults Hotel Mogan
Servatur Casablanca Hotel Puerto Rico, Gran Canaria
Servatur Casablanca Adults Hotel
Servatur Casablanca Adults Mogan
Servatur Casablanca Adults
Servatur Casablanca Suites &
Servatur Casablanca Suites & Spa - Adults Only Hotel
Servatur Casablanca Suites & Spa - Adults Only Mogan
Servatur Casablanca Suites & Spa - Adults Only Hotel Mogan

Frequently asked questions

Does Servatur Casablanca Suites & Spa - Adults Only offer free cancellation for a full refund?
Yes, Servatur Casablanca Suites & Spa - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Servatur Casablanca Suites & Spa - Adults Only?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at Servatur Casablanca Suites & Spa - Adults Only on 21 August 2022 start from €109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Servatur Casablanca Suites & Spa - Adults Only?
This property confirms that guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Servatur Casablanca Suites & Spa - Adults Only?
Yes, there's an outdoor pool.
Are pets allowed at Servatur Casablanca Suites & Spa - Adults Only?
Sorry, pets aren't allowed.
Is parking offered on site at Servatur Casablanca Suites & Spa - Adults Only?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Servatur Casablanca Suites & Spa - Adults Only?
Yes, an airport shuttle is available. The charge is EUR 55 per vehicle roundtrip.
What are the check-in and check-out times at Servatur Casablanca Suites & Spa - Adults Only?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Servatur Casablanca Suites & Spa - Adults Only and nearby?
Servatur Casablanca Suites & Spa - Adults Only has a spa and an outdoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near Servatur Casablanca Suites & Spa - Adults Only?
Yes, The Club Restaurant & Bar offers poolside dining. Nearby restaurants include Portoro steak house (3-min walk), Dicey Rilleys (4-min walk) and VIP Pizza (4-min walk).
Does Servatur Casablanca Suites & Spa - Adults Only have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a hob, a fridge and a microwave.
Does Servatur Casablanca Suites & Spa - Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Servatur Casablanca Suites & Spa - Adults Only like?
Servatur Casablanca Suites & Spa - Adults Only is a short 14-minute walk from Puerto Rico Beach and 18 minutes' walk from Puerto Rico Marina.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness
Write a review

8/10 Very good

Very good
Lovely hotel nice pool,spa and snack bar for lunch. Air con in each room. Overall very nice
Kieran, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Sabrina, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Niall, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very clean,the roof top was really good place to relax ! Breakfast was good to.
3-night business trip
Verified Ebookers guest review

6/10 Good

Ok stay. Would not recommend at the price.
Overall good stay except for the really bad shower area in the bathroom, not just the dirty looking floor but the shower head itself is extremely old and does not function properly. This was on room 307 which was offered to us as an upgrade mentioning the room we booked was not available due to hotel being fully booked.
Vipin Kumar, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Nice place
Nice hotel, friendly staff, beautiful town. AC could do with an upgrade but that is a minor thing. Rooms new and balconies big
Sam, 11-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

8/10 Very good

Jennifer, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was spotless and all staff from cleaners right up to management were all very friendly and helpful. The air conditioning was absolutely amazing staying at other hotels in the area with only a fan to cool down this was outstanding. Used the rooftop terrace every day to sunbathe this was always spotless and sun beds all tidy and in good condition
11-night romance trip
Verified Ebookers guest review

8/10 Very good

The hotel was gorgeous, clean and exactly like the photos. Not a huge fan of saltwater pools. Super salty. The food in the hotel was shocking. The breakfast was fine but we got room service one night and it was horrendous. How can you get chips so wrong. They were black. Overall i would absolutely stay again but only as a b&b guest.
14-night romance trip
Verified Expedia guest review