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Pensativo House Hotel

4.5 star property
Luxury hotel in Antigua Guatemala with restaurant and bar/lounge
VIP Access

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Pensativo House Hotel

Photo gallery for Pensativo House Hotel

Interior
Terrace/patio
Superior Room, 2 Queen Beds
Restaurant
Designer toiletries, hair dryer, dressing gowns, slippers

Overview of Pensativo House Hotel

9.4

Exceptional

Property highlights

  • Pet-friendly
  • Air conditioning
  • Spa
  • Free parking
  • Airport transfer
  • Free WiFi
Map
4 avenida sur # 24, Antigua Guatemala, Sacatepequez, 3001
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Spa services
  • Conference centre
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Beach shuttle
Feel at home
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains

Room options

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Double Beds

About this area

What's nearby

  • Heart of Antigua Guatemala
  • Central Park - 2 min drive
  • Casa Santo Domingo Museum - 3 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 78 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • Toko Baru - 6 min walk
  • La Luna de Miel Antigua - 14 min walk
  • Ganache - 9 min walk
  • Fridas - 12 min walk
  • Monoloco - 7 min walk
Map

About this property

Pensativo House Hotel

A great choice for a stay in Antigua Guatemala, Pensativo House Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 60.00 per room. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials or body scrubs. Other highlights at this luxurious hotel include a bar/lounge, a terrace and a garden. Fellow travellers like the room service.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 22 lb per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Free off-site parking nearby

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*
  • Beach shuttle*
  • Shopping centre shuttle*

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)
  • Water dispenser

What to do

  • Beach shuttle (surcharge)
  • Access to nearby health club
  • Ecotours nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (1851 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in reception
  • Bike parking
  • Spa services
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Accessible bathroom (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 per person
  • Airport shuttle service is offered for an extra charge of USD 60.00 per room (one way)
  • Local area shuttle, beach shuttle and shopping centre shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Casa Rosal Hotel Boutique Antigua Guatemala
Pensativo House Hotel Hotel
Casa Rosal Boutique Antigua Guatemala
Casa Rosal Boutique
Pensativo House Hotel Antigua Guatemala
Pensativo House Hotel Hotel Antigua Guatemala

Frequently asked questions

Does Pensativo House Hotel offer free cancellation for a full refund?
Yes, Pensativo House Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pensativo House Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Pensativo House Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lb per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Pensativo House Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Pensativo House Hotel?
Yes, an airport shuttle is available. The charge is USD 60.00 per room one way.
What are the check-in and check-out times at Pensativo House Hotel?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Pensativo House Hotel and nearby?
Pensativo House Hotel has spa services and a garden, as well as access to a nearby health club.
Are there restaurants at or near Pensativo House Hotel?
Yes, there's an on-site restaurant.
What's the area around Pensativo House Hotel like?
Pensativo House Hotel is in the heart of Antigua Guatemala, a short 6-minute walk from Central Park and 6 minutes' walk from Antigua Guatemala Cathedral.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Cesar, 1-night trip
Verified Hotels.com guest review

6/10 Good

Mi reservación originalmente era para el hotel Pensativo de 2 habitaciones, 1 habitación con cama King y la otra con 2 camas. Al llegar al hotel me dicen que el hotel está lleno y que me darían 1 habitación en el hotel Casa Encantada y la otra en Hotel Antigua. Mi viaje era en familia por lo que no acepté que fuera en hoteles diferentes. Luego de esperar un rato me resolvieron dándome 2 habitaciones en hotel Antigua pero no con la configuración de camas que yo había reservado ni el hotel que había reservado. El personal es muy atento y amables, pero no me agrado que me hicieran esos cambios y el tiempo que perdí en lo que me resolvían el problema.
Erick, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place to stay in antigua
Charming amazing wonderful Staff super helpful Much nicer than pictures on site
D, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

LUIS-FELIPE, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joe, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

kimberly, 3-night trip
Verified Expedia guest review

10/10 Exceptional

wonderful hotel, we loved our stay
cara, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Samir, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cecilia, 2-night trip
Verified Hotels.com guest review