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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Carlton Downtown

4-star4 stars
Great for familiesThis property has good facilities for families.
Sheikh Zayed Road, Dubai, 7143, United Arab Emirates

4-star hotel with 3 restaurants, near Dubai International Financial Centre
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • I booked a room through Expedia; I paid and got the receipt. Once I got to the hotel, the…Feb 12, 2020
  • Whenever I'm in Dubai, this is the hotel I stay at. Perfect location and brilliant…Feb 4, 2020

Carlton Downtown

from €44
  • Deluxe Room
  • Classic One Bedroom Suite
  • Premium One Bedroom Suite
  • Deluxe Two Bedroom Suite
  • Panoramic Suite
  • Panoramic two bed room suite
  • Premium Suite, 3 Bedrooms

What’s around Carlton Downtown

Landmarks

  • In Trade Center
  • Dubai Mall - 19 min walk
  • Burj Khalifa - 25 min walk
  • Dubai Fountain - 31 min walk
  • Dubai World Trade Centre - 44 min walk
  • Dubai International Financial Centre - 12 min walk
  • Dubai Aquarium & Underwater Zoo - 19 min walk
  • KidZania - 22 min walk

Getting around

  • Dubai (DXB-Dubai Intl.) - 10 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 31 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 45 min drive
  • Financial Centre Station - 3 min walk
  • Emirates Towers Station - 13 min walk
  • Burj Khalifa - Dubai Mall Station - 27 min walk
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 357 rooms
  • This hotel is arranged over 47 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking (limited)

Offsite

  • Free beach shuttle

  • Free shopping center shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Free beach shuttle
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Nightclub
  • Health club
  • Tennis on site
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
Languages Spoken
  • Arabic
  • Croatian
  • English
  • Estonian
  • French
  • Italian
  • Romanian
  • Russian
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • 22-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Kirana Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Bayty - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Deli Grind - This delicatessen serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Jimmy Wickets - Onsite sports bar. Happy hour is offered. Open daily.

Zephyr - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Carlton Downtown’s small print

Also known as

  • Dubai Warwick Hotel
  • Carlton Downtown Hotel
  • Carlton Downtown Dubai
  • Carlton Downtown Hotel Dubai
  • Hotel Warwick Dubai
  • Carlton Downtown Hotel
  • Warwick Dubai Hotel
  • Carlton Downtown Hotel Dubai
  • Carlton Downtown Dubai
  • Warwick Dubai
  • Warwick Hotel Dubai

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 15 per accommodation, per night
    A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

Optional extras

Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Buffet breakfast is offered for an extra charge of AED 99 for adults and AED 49.50 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 157 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Carlton Downtown

  • Is there a pool at Carlton Downtown?
    Yes, there's an outdoor pool.
  • Are pets allowed at Carlton Downtown?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Carlton Downtown?
    Yes, there's free valet parking. Parking spots may be limited.
  • Is airport shuttle service offered by Carlton Downtown?
    Yes, an airport shuttle is available. The charge is AED 157 per vehicle one-way.
  • What are the check-in and check-out times at Carlton Downtown?
    You can check in from 2:00 PM to anytime. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability).
  • Are there restaurants at or near Carlton Downtown?
    Yes, there are 3 onsite restaurants.

Recent reviews

Fabulous 8.6 From 490 reviews

Exceptional 10.0
Value for money
Huge comfortable room. Great breakfast. Helpful staff. Central location. Taxi easily available.
Farah, ie2 night family trip
Poor 2.0
bad feedbac
Not-so-good experience. The telephone in the bedroom wasn't working, there were no proper towels and the ones we had were old n worn, there wasn't an iron box, we had to call the housekeeping for over 6 times for different necessities, no proper ventilation and the room smelled very bad throughout the stay except for some time when we asked in for a room freshener, the laundry basket was filled with mosquitoes and rotten smell, no steam room or sauna room at the pool, and no plates or glasses at the dining.
Shanoof, ie2 night family trip
Exceptional 10.0
Large Rooms Near Dubai Mall
Food options and quality of choices for breakfast could be improved.
Daniel, ie3 night family trip
Very Good 8.0
It was so good, the food was superb, internet connectivity was extremely good and the room was spacious with very comfortable bed
ie6 night romance trip
Exceptional 10.0
Permenant Customer
This is not my first time to Carlton Downtown, I used to come here since it was called Warwick, excellent location, service, near to the metro station & most of the attractions. Room service is available to clean the room even at late hours. Will definitely come here again.
OHOUD, ie9 night romance trip
Very Good 8.0
It is a good place to stay for business
The hotel is a good hotel but it needs more attention to cleanliness. The bathroom shower has mildew in some areas. The bedroom carpeting has a lot of spots on it too.
ie2 night business trip
Exceptional 10.0
Celebrating my wife's birthday!
From the time that I checked in till I checked out this was the great experience. I was celebrating my wife's surprise birthday and the hotel presented us with a delicious chocolate cake. I was upgraded from the premium suite to the Penthouse suite with spectaculars views of Burj Khalifa. The metro station is barely 5 mins walk and there are plenty of taxis outside if u wish to ride them. The room was huge and very comfortable. I would rate this a 5 star experience
ahmad, ie2 night family trip
Fair 4.0
Simple
Non professional check in takes a while, Phillipino Ladies in front desk are unprofessional 46 floor a night club very suspicious people the body guard is aggressive not professional unfriendly bad experience.
Tariq, ie2 night business trip
Fair 4.0
Not so good
Mohammed, gb3 night business trip
Very Good 8.0
The staff is absolutely wonderful. From the employees in the front to the gentlemen parking the cars all were courteous and professional. We rented a suite and the beds were very comfortable. A few minor issues in the bathroom with drainage and could use a bit of sprucing up.
Pamela, us9 night family trip

Carlton Downtown

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