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Holiday Inn Lancaster, an IHG Hotel

3.5-star hotel with indoor pool, near Lancaster County Convention Center

  • Free WiFi
From
€96

Image gallery

  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
Pool. Image 1 of 74.
1 / 74Pool
8.6.Fabulous.
  • The service was fantastic. Nicole was so helpful and friendly. She gave me maps, lists…

    May 6, 2021

  • Perfect

    Apr 24, 2021

See all 274 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Easy parking
Convenient
Safe
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 134 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Historic Downtown Lancaster
  • Lancaster County Convention Center - 8 min walk
  • Franklin and Marshall College - 26 min walk
  • Sehner-Ellicott-von Hess House - 4 min walk
  • Hole in The Wall Puppet Theater - 5 min walk
  • Lancaster Quilt & Textile Museum - 5 min walk
The following facilities or services will be unavailable from February 1 2021 to March 9 2021 (dates subject to change):
  • Dining venue(s)

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)
  • Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking

Location

  • In Historic Downtown Lancaster
  • Lancaster County Convention Center - 8 min walk
  • Franklin and Marshall College - 26 min walk

What’s around

Landmarks

  • In Historic Downtown Lancaster
  • Lancaster County Convention Center - 8 min walk
  • Franklin and Marshall College - 26 min walk
  • Sehner-Ellicott-von Hess House - 4 min walk
  • Hole in The Wall Puppet Theater - 5 min walk
  • Lancaster Quilt & Textile Museum - 5 min walk
  • Demuth Museum - 6 min walk
  • Heritage Center Museum of Lancaster County - 6 min walk
  • The Ware Center - 6 min walk
  • Central Market - 7 min walk
  • Fulton Theatre - 7 min walk

Getting around

  • Harrisburg Intl. Airport (MDT) - 38 min drive
  • Lancaster, PA (LNS) - 18 min drive
  • Reading, PA (RDG-Reading Regional) - 38 min drive
  • Lancaster Station - 18 min walk
  • Mount Joy Station - 22 min drive
  • Elizabethtown Station - 27 min drive

At a glance

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 12 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No alcohol served onsite
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Things to do

  • Indoor pool
  • 24-hour fitness facilities

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Elevator

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Special features

Dining

The Imperial - This restaurant serves lunch and dinner.

Small print

Also known as

  • Hotel Lancaster
  • Holiday Inn Lancaster, an IHG Hotel Hotel
  • Holiday Inn Lancaster, an IHG Hotel Lancaster
  • Holiday Inn Lancaster, an IHG Hotel Hotel Lancaster
  • Holiday Inn Lancaster
  • Holiday Inn Lancaster, An Ihg

Optional extras

Self parking costs USD 12 per night

Rollaway beds are available for USD 10 per day

Breakfast costs between USD 7 and USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 25 per pet, per night

Service animals exempt from fees

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Pet deposit: USD 25 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Lancaster, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 12 per night.
  • Yes, there's an indoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 25 lbs per pet. There's a charge of USD 25 per pet, per night, and there's also a deposit of USD 25 per night. Service animals are exempt from fees.
  • You can check in from 3 PM - 3 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, there's an onsite restaurant, The Imperial. The dining venue will be unavailable from February 1 2021 to March 9 2021 (dates subject to change). Nearby restaurants include Cafe One Eight (4-min walk), Himalayan Curry & Grill (4-min walk), and La Dolce Vita (5-min walk).
  • Holiday Inn Lancaster, an IHG Hotel has an indoor pool and a 24-hour fitness center.
8.6.Fabulous.
  • 10.0.Exceptional

    Very good value

    Staff is great. Room was clean and comfortable. A little small. Overall no complaints. Very good price for what you get.

    3 night family trip, Apr 22, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Hot

    Néida Cristal, 1 night trip, Apr 20, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Worst experience in a hotel

    It was awful. When we were fast sleep midnight, there was dog barking in the next door. First time in a hotel accepts dogs. Earlier in the morning, like around 6am, the plumbing was groaning loudly. Carpets are dirty.

    Lily, 1 night trip, Apr 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Too pricy

    The hotel itself was located in and the great part of the city and the morning staff was nothing but helpful, but with this hotel does not inform you is that there is a holding fee and they take that out as soon as you check-in and do not notify you until you check your statement and see that they charged you almost $250 over the price of the actual hotel room. The two gentleman that I spoke to were also not polite and they don’t know how to handle situations but all of the female employees were amazing.

    Michael, 3 night trip, Feb 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The best downtown Secret

    Upon arrival guest services with outstanding the lobby area is huge The allow me to check in early which was great My Room was on the 10th floor with a great view the Room was re model it it was outstanding I told the front desk I will request that Room any time I'm in town for a stay clean sanitized the best

    Robert, 1 night trip, Jan 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    nice place

    nice place food was good

    jason, 1 night business trip, Nov 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    out and about

    Room and such spotless. Update the channelguide.

    TIM W, 2 night trip, Oct 23, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Noise level should be controlled

    The stay was great. Don't know uf this could be controlled by a staff member or not but it was very noisy on the floor we were on. Other than that ut wasn't to bad.

    Kevin, 1 night family trip, Oct 17, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    A step DOWN from Holiday Inn Express. :(

    My wife and I were very disappointed to find out that the hotel restaurant does NOT offer breakfast (contrary to the information on hotels.com as well as it's own website and materials posted in the hotel itself). There are also no microwaves in the rooms - just a mini fridge. Otherwise, the room was adequate and clean. The property seems to be well-maintained. There was no coffee in the lobby and the front desk "convenience store" hardly had anything in it. I'll definitely stay at the local Holiday Inn Express next time, which ironically, has many more amenities!

    Robert, 1 night trip, Oct 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Service great, room set up could be better.

    Check in was very friendly. The room was clean and up to date. The shower was not good at all though. Either zero pressure rain or one stream with a bit of pressure. And the air conditioner was on the same wall as the head of the bed just a few feet away and it turned on and off a lot in the night and woke us a lot.

    1 night trip, Oct 3, 2020

    Verified Hotels.com guest review

See all 274 reviews