Sofitel Bali Nusa Dua Beach Resort - CHSE Certified

Photo gallery for Sofitel Bali Nusa Dua Beach Resort - CHSE Certified

Primary image
On the beach, free beach cabanas, sun-loungers, beach umbrellas
On the beach, free beach cabanas, sun-loungers, beach umbrellas
On the beach, free beach cabanas, sun-loungers, beach umbrellas
4 outdoor pools, pool umbrellas, pool loungers

Overview of Sofitel Bali Nusa Dua Beach Resort - CHSE Certified

UNESCO Sustainable Travel Pledge

Sofitel Bali Nusa Dua Beach Resort - CHSE Certified

5.0 star property
Luxury hotel with full-service spa, connected to the convention centre, near Bali Nusa Dua Convention Centre

8.6/10 Fabulous

772 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Lot N5 Nusa Dua Tourism Complex, Nusa Dua, Bali, 80363
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 4 outdoor pools and lazy river
  • Breakfast available
  • Free shopping centre shuttle
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Free beach cabanas
  • Beach umbrellas
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In BTDC
  • Nusa Dua Beach - 18 min walk
  • Jimbaran Beach - 19 min drive
  • Melasti Beach - 46 min drive
  • Kuta Beach - 24 min drive
  • Waterbom Bali - 28 min drive
  • Beachwalk Shopping Center - 31 min drive
  • Legian Beach - 31 min drive
  • Double Six Beach - 33 min drive
  • Bali Bombing Memorial - 16 min drive
  • Balangan Beach - 43 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 20 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle

About this property

Sofitel Bali Nusa Dua Beach Resort - CHSE Certified

At Sofitel Bali Nusa Dua Beach Resort - CHSE Certified, you can spend time at the beach enjoying free cabanas, beach umbrellas and beach massages, plus you'll be 1 mi (1.5 km) from Nusa Dua Beach. There's plenty of fun with the 4 outdoor pools and lazy river, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. Kwee Zeen, one of 3 restaurants, serves Asian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a beach bar and a fitness centre. Fellow travellers like the pool and beach.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 415 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Off-site

  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 3 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Children's club (surcharge)
  • Children's pool
  • Water slide
  • Lazy river
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Bed rails
  • Corner guards

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (25231 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre
  • 9 holes of golf
  • 4 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Lazy river
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Indonesian
  • Japanese
  • Malay

Room amenities

Be entertained

  • 46-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

So SPA has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Dining

Kwee Zeen – Overlooking the garden, this restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours.
Cucina – This poolside fine-dining restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Toya beach Bar and Grill – This beach seafood restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Le Bar – Overlooking the garden, this lobby lounge specialises in international cuisine and only serves light fare. Open daily.
L'oh Bar – This poolside bar specialises in international cuisine and serves lunch and light fare. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of IDR 484000 for adults and IDR 241998 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 385000 per vehicle (one-way. Maximum occupancy 4)
  • Cruise ship terminal shuttle and ferry terminal shuttle services are offered for an extra charge

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for IDR 865150.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Children age 12 and younger are not permitted in the Club Millésime Lounge from 5:30-7:30 PM.
This property’s children’s club is available to children ages 4-12.

Also known as

Sofitel Bali Nusa Dua Beach Resort
Sofitel Bali Resort
Sofitel Bali Nusa Dua Beach
Sofitel Bali
Sofitel Bali Nusa Dua Beach Resort
Sofitel Bali Nusa Dua Beach Resort CHSE Certified
Sofitel Bali Nusa Dua Beach Resort - CHSE Certified Hotel
Sofitel Bali Nusa Dua Beach Resort - CHSE Certified Nusa Dua

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Decent but rooms felt dull
Cleaning was not done well at all. Lazy house keeping. That’s not what we expect from Sofitel. Rooms look dull in comparison to other hotels we have stayed at. Bell boys especially pandya excellent. The manager pandy at beach also excellent and attended to my fall professionally. Staff near snacks area around lobby not friendly So these are my views
Naeem, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Ilham, 6-night trip
Verified Hotels.com guest review

6/10 Good

Ilham, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel
Stayed previously, hence my return. Plus I’ll stay again in 2023. Do I need to explain further?
Peter, 9-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Vincentius, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff is very kindeness and helpfull
Juliana, 3-night romance trip
Verified Expedia guest review

6/10 Good

Fred, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Udrawan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Samuel, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

So great
WANLY, 3-night family trip
Verified Hotels.com guest review