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All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Hotel el Moro

2.5-star2.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach nearby
  • Free WiFi
  • Beach towels
Av. Javier Rojo Gomez, SM 2, M. 5, L. 17, Puerto Morelos, QROO, 77580, Mexico

Hotel with outdoor pool, near Puerto Morelos Town Square
  • Free full breakfast and free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach nearby
    • Free WiFi
    • Beach towels
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Very charming property, exterior and public space well maintained. Staff very friendly.Dec 26, 2019
  • Quite pleasantly surprised. Very clean and room was in good condition. Excellent…Apr 17, 2019

Hotel el Moro

from €65
  • Standard Room, 1 King Bed with Sofa bed
  • Junior Room
  • Luxury Double Room

What’s around Hotel el Moro

Landmarks

  • Puerto Morelos Town Square - 2 min walk
  • Puerto Morelos Reef - 2 min walk
  • Artisans Market - 2 min walk
  • San Jose Catholic Parish - 2 min walk
  • Ojo de Agua Beach - 3 min walk
  • Dr. Alfredo Barrera Marin Botanical Garden - 2.3 mi / 3.8 km
  • Sanctuary of Hope and Time Capsule - 2.6 mi / 4.2 km
  • Crococun Zoo - 3.4 mi / 5.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • No parking

Offsite

  • Area shuttle *

  • Shopping center shuttle *

  • Theme park shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Scuba diving nearby
  • Beach towels
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 11
  • Conference space size (meters) - 0
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
Facilities
  • Number of buildings/towers - 3
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
Accessibility
  • Wheelchair accessible
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Ceiling fan
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
Stay connected
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante del Moro - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.

Hotel el Moro’s small print

Also known as

  • Posada el Moro
  • Hotel el Moro Puerto Morelos
  • Hotel el Moro Hotel Puerto Morelos
  • Posada el Moro Hotel
  • Posada el Moro Hotel Puerto Morelos
  • Posada el Moro Puerto Morelos
  • Posada El Moro Riviera Maya, Mexico - Puerto Morelos
  • Hotel el Moro Puerto Morelos
  • Hotel el Moro
  • el Moro Puerto Morelos
  • Hotel el Moro Hotel

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of MXN 10 (subject to availability)

Airport shuttle service is offered for an extra charge of MXN 30.00 per person (one way)

Airport shuttle for children between the ages of 3 and 12 costs MXN 15.00 (one-way)

Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge

Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel el Moro

  • Does Hotel el Moro offer free cancellation for a full refund?
    Yes, Hotel el Moro does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel el Moro?
    Sorry, there's no parking at Hotel el Moro.
  • Is there a pool at Hotel el Moro?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel el Moro?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel el Moro?
    You can check in from 3:00 PM to anytime. Check-out time is noon. Late check-out is available for a charge of MXN 10 (subject to availability).
  • Are there restaurants at or near Hotel el Moro?
    Yes, there's an onsite restaurant that serves Mexican cuisine.
  • Is airport shuttle service offered by Hotel el Moro?
    Yes, an airport shuttle is available. The charge is MXN 30.00 per person one way.

Recent reviews

Superb 9.0 From 41 reviews

Exceptional 10.0
Quaint
Adorable place. Staff are great
Patrick, us4 night romance trip
Very Good 8.0
Refugio in Puerto Morales
Recognizing that Puerto Morales is a jam-packed beach party town this hotel is so designed as to give the impression of solitude in spite of it's very small size. This is not a sprawling resort property but a collection of artsy buildings with a tropical garden in the central courtyard.
Lin, us2 night trip with friends
Exceptional 10.0
We very much enjoyed our stay. Super friendly staff. Loved the area - close to everything. Shops & restaurants. Pool was very good especially on cooler windy days. Would recommend.
Diane, ca5 night romance trip
Exceptional 10.0
Good place to stay
Nice place. The breakfast could be better.
Victor, us2 night family trip
Exceptional 10.0
Liked the garden type setting with the small swimming pool nearby.
bradstreet, us5 night family trip
Very Good 8.0
Nice place, good value.
We stayed one night in late November 2017 which is low season so it was excellent value for money. Pretty room, pleasant tropical garden setting. Friendly, helpful reception staff. Good breakfast included. Got street parking right in front. Close to central plaza where everything is.
Denis, us1 night romance trip

Hotel el Moro

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