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All properties in Hue (and vicinity), Thua Thien-Hue (province), Vietnam

Hue Serene Palace Hotel

3-star hotel with restaurant, near Imperial City

  • Free WiFi
From
€13

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Junior Room - City View
  • Family Triple Room - Bathroom
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 28.
1 / 28Hotel Front – Evening/Night
21 Lane 42 Nguyen Cong Tru Street, Hue (and vicinity), Thua Thien-Hue, Vietnam
9.2.Superb.
  • Welcome drink and fruit a nice touch. Great service and rooms big and comfortable and…

    Nov 15, 2019

  • A bit difficult to go to the hotel, some taxis could leave you a couple of hundred meters…

    Jul 9, 2018

See all 311 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Dining options
Convenient
Safe
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 30 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Airport shuttle
  • Terrace
  • 24-hour front desk

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Hue City Centre
  • Imperial City - 32 min walk
  • Truongtien Bridge - 19 min walk
  • Dong Ba Market - 23 min walk
  • An Dinh Palace - 26 min walk
  • Museum of Royal Antiquities - 30 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room
  • Junior Room
  • Deluxe Room, City View
  • Family Triple Room
  • Family Quadruple Room

What’s around

Landmarks

  • In Hue City Centre
  • Imperial City - 32 min walk
  • Truongtien Bridge - 19 min walk
  • Dong Ba Market - 23 min walk
  • An Dinh Palace - 26 min walk
  • Museum of Royal Antiquities - 30 min walk
  • Con Hen - 30 min walk
  • Bao Quoc Temple - 36 min walk
  • Nam Giao Esplanade - 2.9 mi / 4.7 km
  • Tu Hieu Pagoda - 3.7 mi / 6 km
  • Thanh Toan Bridge - 4 mi / 6.4 km

Getting around

  • Hue (HUI-Phu Bai Intl.) - 29 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
map
See on map
21 Lane 42 Nguyen Cong Tru Street, Hue (and vicinity), Thua Thien-Hue, Vietnam

At a glance

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Room service (during limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Languages Spoken

  • English
  • French
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hue Serene
  • Hue Serene Palace Hotel Hotel Hue
  • Hue Serene Palace
  • Hue Serene Palace Hotel
  • Serene Hue
  • Serene Palace
  • Serene Palace Hotel
  • Serene Palace Hue
  • Hue Serene Palace Hotel Hue
  • Hue Serene Palace Hotel Hotel

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Rollaway beds are available for VND 200000.0 per night

Airport shuttle service is offered for an extra charge of VND 350000 per person (one-way)

Train station pick-up service is offered for an extra charge

Policies

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hue Serene Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hue Serene Palace Hotel.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - anytime. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Risotto Restaurant (4-min walk), Les Garden (4-min walk), and Banana Mango (5-min walk).
  • Yes, an airport shuttle is available. The charge is VND 350000 per person one-way.
9.2.Superb.
  • 8.0.Very Good

    Basic but good service

    Basic but clean hotel with very friendly staff. Furniture is a little dated and simple, repetitive breakfast, but a cost-effective and comfortable place to stay in Hue.

    Simon, 3 night trip, Jun 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This hotel is wonderful! The staff is amazing, really sweet, and helpful. The room was large and spacious with a nice balcony and city view. The bed was super comfortable. Their restaurant had amazing food. We ate almost every meal there. I can highly recommend this hotel.

    Kendra, 3 night romance trip, Mar 15, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff are what make the hotel fantastic. The young ladies in the reception and dining room are pleasant and so helpful. It is a pleasure to meet them.

    1 night trip, Mar 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This is a gem of a hotel with some of the friendliest staff we met in Vietnam . Our room was spacious and spotlessly clean. We ate in the restaurant for the 3 nights we were there as very few places open due to the coronavirus restrictions but we really pleased by the delicious food and the choice offered. I would certainly have no hessitation at staying here again.

    Mary, 3 night trip, Mar 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A great little hotel

    This was a great base for exploring both north and south of the river. Very happy and helpful staff. No hesitation in recommending.

    Colin, 3 night trip, Mar 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very helpful staff, nice room and good location. Great stay.

    Gordon, 2 night trip, Feb 23, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Recommended hotel

    Room very clean and comfortable..Even bath tab also big ...nice breakfast ...we really enjoy our stay ..hope in future can come again...and is high recommend

    SHIN WEN, 1 night trip with friends, Feb 22, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Property was as expected, staff was helpful. Manager looks intimidating but very helpful and professional

    2 night romance trip, Feb 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff were excellent, meeting our every need. We would certainly visit again.

    Kay, 3 night trip with friends, Feb 14, 2020

    Verified Expedia guest review

  • 6.0.Good

    I can hear the sound of the next room and I can't sleep slowly

    2 night trip with friends, Feb 11, 2020

    Verified Expedia guest review

See all 311 reviews