We reached hotel at about 11:40 and the hotel was closed and called the number mentioned on the door and the lady said they have not received any booking!!
We had to find drive distant place to find another accommodation..
When called this hotel on the morning, lady said they have left instructions to Hotels.Com not to send them any bookongs to them after 9pm.
I have made complaints to customer care for refund the money deducted from my account.
Hope it will be credited back with the telephone charges i spent to call customer care for about 20 minutes but didnt get any proper response...
Hope this will be rectified soon