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All properties in Chetumal (and vicinity), Quintana Roo, Mexico

Fiesta Inn Chetumal Hotel

3.5-star hotel with outdoor pool, near Chetumal Ferry Terminal

  • Free WiFi and free parking
From
€52

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Fiesta Inn Chetumal Hotel. Image 1 of 52.
1 / 52Fiesta Inn Chetumal Hotel
Av. Alvaro Obregón No.229, Chetumal (and vicinity), 77000, QROO, Mexico
8.8.Fabulous.
  • Best choice for our unexpected trip extension. Good central location,clean,bright,…

    May 24, 2021

  • We were welcomed wonderfully by the Front Desk girl. We had a good night. We will visit…

    Mar 17, 2021

See all 514 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Walkable
Convenient
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 131 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

What’s around

  • On the boardwalk
  • Chetumal Ferry Terminal - 6 min walk
  • Payo Obispo Zoo - 38 min walk
  • Oxtankah Ruins - 9.8 mi / 15.8 km

Book this property and collect stamps after your stay

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Enter dates for 2 guests

  • Superior Double Room
  • Superior Room, 1 King Bed
  • Suite, 1 King Bed

Location

Av. Alvaro Obregón No.229, Chetumal (and vicinity), 77000, QROO, Mexico
  • On the boardwalk
  • Chetumal Ferry Terminal - 6 min walk
  • Payo Obispo Zoo - 38 min walk

What’s around

Landmarks

  • On the boardwalk
  • Chetumal Ferry Terminal - 6 min walk
  • Payo Obispo Zoo - 38 min walk
  • Oxtankah Ruins - 9.8 mi / 15.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 9 min drive
  • Corozal (CZH) - 40 min drive
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 131 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Outdoor pool

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

La Isla - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Fiesta Chetumal
  • Fiesta Inn Chetumal Hotel
  • Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
  • Fiesta Chetumal Hotel Chetumal
  • Fiesta Inn Chetumal Hotel Hotel
  • Fiesta Inn Chetumal Hotel Chetumal
  • Fiesta Inn Chetumal Hotel Hotel Chetumal
  • Fiesta Inn Chetumal Mexico - Quintana Roo

Optional extras

Breakfast costs between MXN 200 and MXN 250 for adults, and MXN 200 and MXN 250 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: MXN 13.44 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Fiesta Inn Chetumal Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, La Isla offers international cuisine. Nearby restaurants include El Taquito (5-min walk), Sergio's Pizzas (5-min walk), and Café del Puerto (5-min walk).
  • Yes, a free airport shuttle is available.
  • Fiesta Inn Chetumal Hotel has an outdoor pool.
8.8.Fabulous.
  • 8.0.Very Good

    Nice place to spend a few days. No major complaints.

    2 night trip, Feb 13, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Good stay.

    Ramon, 1 night family trip, Jan 30, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Clean, spacious rooms, upscale finishes & good loaction

    1 night family trip, Jan 27, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    No Refrigerator? Really?

    Friendly Staff. No Refrigerator- for this price range? Really? It was surprising.

    Matt, 2 night trip, Jan 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Place was spotless, staff was very friendly, overall excellent hotel.

    Hector, 1 night family trip, Jan 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent location, near downtown and the shops, very clean and newer

    1 night romance trip, Dec 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel is in the center of town, the hotel itself is really nice and the staff is very helpful. The is free parking on site. I highly recommended it and will be staying here again. The pool has great views of the city and the sunset.

    Alejandro, 4 night romance trip, Nov 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice and friendly staff, very helpful. Clean rooms and good wifi. It was nice staying here during our evac from the hurricane.

    Mara, 3 night trip, Oct 6, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Fiesta is my go-to hotel in Chet.

    Food was better than prior trips, but the menu is much much smaller. They underuse their rooftop bar. Otherwise very nice clean and comfortable.

    Jason, 4 night family trip, Oct 6, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Made my booking through expedia but hotel was overbooked. We were sent to a sister hotel which was older and had roaches.

    1 night trip, Oct 6, 2020

    Verified Expedia guest review

See all 514 reviews