This is NOT a five star hotel. They had a coffee maker with no coffee in the room and when asked they said you have to buy it. I was checked in quickly and that was the only positive of this hotel. We asked for an extra blanket and they said they didn’t have one. There was no view or windows in our room, it felt like a prison. They had frosted sliding doors that were left open and could not lock, when I asked for them to come fix them, they said they would lock them from the outside, WHAT?!?! That means anyone from the outside can access the room. Also, it was a mess from the outside around the room area. The shower leaked excessively and the faucet spewed water all over the place.
Overall the worst experience we have had at a betel that claims to be five star, the rating should be a 3.5 max. They remodeled a few things cheaply and called it a five star hotel.