The Charter House

Photo gallery for The Charter House

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
32-inch LED TV with cable channels

Overview of The Charter House

The Charter House

2.5 star property
Hotel with outdoor pool, near Greenbelt Shopping Mall

7.6/10 Good

413 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
For families
  • Fridge
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Makati Central Business District
  • Venice Grand Canal Mall - 19 min drive
  • Manila Bay - 27 min drive
  • Resorts World Manila - 17 min drive
  • Fort Bonifacio - 21 min drive
  • SM Mall of Asia - 7 min drive
  • Rizal Park - 7 min drive
  • U.S. Embassy - 8 min drive
  • Manila Ocean Park - 8 min drive
  • Baywalk - 8 min drive
  • St. Luke's Medical Center - 40 min drive

Getting around

  • Manila (MNL-Ninoy Aquino Intl.) - 28 min drive
  • Manila Pasay Road Station - 17 min walk
  • Manila Buenidia Station - 25 min walk
  • Manila EDSA Station - 29 min walk
  • Ayala Center Station - 13 min walk
  • Ayala Station - 13 min walk
  • Magallanes Station - 24 min walk
  • Airport shuttle (surcharge)

About this property

The Charter House

Putting you within a 10-minute drive of SM Mall of Asia, The Charter House features a rooftop terrace, and offers an airport shuttle (available 24 hours) for PHP 1100 per vehicle. Guests can indulge in massages and enjoy local and international cuisine at The Capiz Coffee Shop, which is open for breakfast, lunch and dinner. Other features include an outdoor pool and a terrace. Fellow travellers like the helpful staff and overall property condition. The property is only a short walk to public transportation: Ayala Center Station is 13 minutes and Ayala Station is 13 minutes.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 9:00 AM–10 AM
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Local/corner shop

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool

Accessibility

  • Lift

Languages

  • English
  • Filipino

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Capiz Coffee Shop – This coffee shop specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare.

Fees & policies

Refundable deposits

  • Deposit: PHP 1000

Optional extras

  • Breakfast costs between PHP 200 and PHP 500 per person (approximately)
  • Airport shuttle service is offered for an extra charge of PHP 1100 per vehicle (one-way. Maximum occupancy 2)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Charter House Hotel Makati
Charter House Makati
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

Frequently asked questions

Overall score and ratings

7.6

Good

7.7/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

8/10 Very good

Roger, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vene Shiela, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

maria, 1-night trip
Verified Hotels.com guest review

4/10 Fair

I’ve had better for less
The hotel is in need of a facelift . It’s dingy and worn out. I extended my stay by one day. I flew that night and wanted to shower before my flight so i had to extend by one day. I went out for lunch. When I returned my room keys didn’t work. I went down to the front desk where they said I needed to pay an additional 250 pesos or I had to move to a standard room. They said I had a superior room. I asked “ superior to what?” I chose to pay and stay avoid wasting time packing and moving to another room. After I paid he asked what time I would be checking out because they needed the room for incoming guests. I asked him why he would charge me a full day, then an up charge and still ask to use the room that I had paid for. Not a good way to treat customers in my opinion
Alejandro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant and restorative stay
The staff, especially Lou was very helpful in setting up my airport transfer. I needed a place to stay for about 24 hours after a long haul international flight and before I catch my domestic flight. The Charter House offered an affordable, secure, clean and quiet accommodation. They were pleasantly flexible for my early check in and early check out requests too - which was great because I needed that time to rest and recover. Also, the food from their in-house restaurant was great which I availed via room service. My stay was short and didn't get a chance to explore their rooftop pool and the great shopping centers and restaurants across them. Next time I travel back to NCR, I'll keep The Charter House in mind.
Rosalyn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I can recommend The Charter House
I had a very pleasant stay at the Charter House. It is a clean and safe place right across from Greenbelt Ayala Mall. The staff has been friendly and helpful. The Hotel is coming into its years but it is kept clean and the bedding and towels have been clean and new. The rooms without view certainly have none. But it was a quiet room. I will be back as it is very good value for the price.
Thomas W, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Albert, 4-night trip
Verified Hotels.com guest review

6/10 Good

Peu mieux faire et surtout ne prenet pas la chambr
bon emplacement mais la chambre 206 est sans vue et le bruit de la cour arriére est horrible. Les odeurs de pot d'échappement passe par l'air conditionnée et sont désagréables. La piscine est très petite mais propre. Le personnel est accueillant sans plus. Le petit déjeuner est pas terrible.
Pascal, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Nice place to stay
The room was clean, could be made cleaner though. The staff very friendly, makes your stay comfortable. Very near the mall, just across the street to buy and eat anything you want.
ANTIPAS IV, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Ahmed, 3-night trip
Verified Hotels.com guest review