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All properties in Liverpool, England, United Kingdom
1 room, 2 adults

The Richmond Hotel, BW Signature Collection

4-star4 stars
24 Hatton Garden, Liverpool, England, L3 2AN, United Kingdom

4-star hotel with restaurant, near Cavern Club
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • I had a lovely stay at the hotel, the staff are fantastic and very friendly and could not…Mar 13, 2019
  • Lovely staff and room. However food was really disappointing. We ordered room service. We…Mar 7, 2019

The Richmond Hotel, BW Signature Collection

from €50
  • Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)
  • Classic Room, 1 Double Bed, Non Smoking
  • Executive Room, 2 Twin Beds, Non Smoking (Converts to 2 Twin Beds)
  • Suite, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)
  • Classic Room, 2 Twin Beds, Non Smoking
  • Junior Suite, 1 Double Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)
  • Executive Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)
  • Suite, 1 Double Bed, Non Smoking, Balcony

What’s around The Richmond Hotel, BW Signature Collection


  • In Liverpool City Centre
  • Cavern Club - 8 min walk
  • Liverpool Empire Theatre - 10 min walk
  • Liverpool ONE - 12 min walk
  • Beatles Story - 20 min walk
  • Albert Dock - 21 min walk
  • M&S Bank Arena - 23 min walk
  • University of Liverpool - 24 min walk

Getting around

  • John Lennon Airport (LPL) - 39 min drive
  • Manchester Airport (MAN) - 51 min drive
  • Moorfields Station - 5 min walk
  • Liverpool Lime Street Station - 9 min walk
  • James Street Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 139 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets allowed (dogs and cats only) *


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Discounted street parking nearby

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Working away
  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 9311
  • Conference space size (meters) - 865
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Elevator
  • Safe-deposit box at front desk
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
Languages Spoken
  • English

In the room

Home comforts
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 50-inch flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


R Bar & Brasserie - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

The Richmond Hotel, BW Signature Collection’s small print

Also known as

  • Richmond Hotel Liverpool
  • Richmond BW Premier Collection
  • BW Premier Collection Richmond Hotel Liverpool
  • BW Premier Collection Richmond Hotel
  • BW Premier Collection Richmond Liverpool
  • BW Premier Collection Richmond
  • BW Premier Collection The Richmond
  • Best Western Premier Collection The Richmond
  • The Richmond Best Western Premier Collection
  • The Richmond BW Premier Collection
  • The Richmond Apart Hotel
  • Richmond Liverpool
  • Richmond Apart-Hotel Hotel Liverpool
  • The Richmond Apart Hotel
  • The Richmond Hotel, BW Signature Collection Hotel
  • The Richmond Hotel, BW Signature Collection Liverpool
  • The Richmond Hotel, BW Signature Collection Hotel Liverpool
  • Richmond Apart-Hotel Hotel
  • Richmond Apart-Hotel Liverpool
  • Richmond Apart-Hotel
  • Richmond BW Premier Collection Hotel Liverpool
  • Richmond BW Premier Collection Hotel
  • Richmond BW Premier Collection Liverpool


This property requires a deposit equal to 20% of the cost of stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Parking height restrictions apply.

Long-term renters welcome.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: GBP 50.00 per day

Breakage deposit: GBP 50 per night

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of GBP 14.95 for adults and GBP 5.00 for children (approximately)

Cribs/Infant beds are available for GBP 20.00 per day

Pets are allowed for an extra charge of GBP 25 per accommodation, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Richmond Hotel, BW Signature Collection

  • Does The Richmond Hotel, BW Signature Collection offer free cancellation for a full refund?
    Yes, The Richmond Hotel, BW Signature Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Richmond Hotel, BW Signature Collection?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at The Richmond Hotel, BW Signature Collection?
    Yes, cats and dogs are welcome. There's a charge of GBP 25 per accommodation, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at The Richmond Hotel, BW Signature Collection?
    You can check in from 3:00 PM to midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near The Richmond Hotel, BW Signature Collection?
    Yes, there's an onsite restaurant that serves British cuisine. Nearby restaurants include Vernon Arms (4-min walk), Poste House (5-min walk), and Fonseca's (5-min walk).

Recent reviews

Good 7.8 From 318 reviews

Very Good 8.0
Would recommend!
Lovely hotel in an ideal location. Staff were very friendly and offered restaurant recommendations on the first night! They also allowed us to store our bags on the first day before checkin and the last day after check out. The only thing was the rooms are very small and no mirror at the desk - not a big deal for us. The carpets in the hall are coming up and we both fell over them on more than one occasion so be careful!
Stephen, ie3 night romance trip
Good 6.0
The size of the room was great but no windows. Block out doors. My 9 year old daughter couldn't relax so we kept going for a walk. Second night a wedding so guests just happen to have the room next door all night party with shouting and singing until 6.30am .The language was so bad. Wedding guests should be kept separate from families,
edward, ie3 night family trip
Exceptional 10.0
Loved it!
Arrived early but was allocated our room right away. Lucy in reception was fabulous- she could not help us enough from reshuffling our room to the friendliness-give her a raise! Suites are quite small & the stairs to access a bit tight to carry a large travelbag but balcony made up for it. (Some of the outside area could have had a clean though).Had a luvly housekeeping lady, in fact all staff were great. Fab location & will be back again. Thanks for all & hope to see you all soon!
Triona, ieRomance trip
Exceptional 10.0
Highly recommended
Stay was very good services excellent and staff were courteous friendly and most helpful Highly recommend Will stay here again on next trip to Liverpool
Edward, ie1 night business trip
Very Good 8.0
Nice hotel and room with perfect location
Nice hotel in perfect location in centre of Liverpool. Junior suite with balcony was amazing with ample space and amenities to boot. Comfortable, spacious, clean, what more could you ask for.. Definitely a good option to stay again, no reason not to.
Paul, gb1 night trip
Fair 4.0
1st room was awful, dirty and appliances werent working. Kind lady at desk moved our rooms to a better room. Even then one side if the bed had a sink hole in it and sofa was unusable as base was broke. Stayed here a year ago and had the best experience but this year not good at all. Wouldn't come back or i dont reccomended anyone else go. Room was the same price as a premier inn or travelodge in the same area so i expected the same
Jamie, gb1 night trip
Poor 2.0
Receptionist needs to learn some manors
Receptionist was the worst, booked a suite that was very tired. Shower was red hot or cold. Not a 4 star hotel based on the room and service
Antony, gb1 night trip
Poor 2.0
Will not be back here
This hotel is not just a hotel. It has long term resident families living here. I was subjected to a rave until past 2.30 in the morning as I tried to sleep before a 6 hour drive in the morning. The description states long term renters are here but not the kind you would associate with a hotel described as the signature collection, Misleading to say the least.
Michael, gb1 night trip
Good 6.0
Deep clean needed!
Dirty carpet and used glass left on window ledge
gb1 night trip
Good 6.0
Clean and comfortable
We booked a junior suite it didn’t look like the photo on the website and the room wasn’t ready until 3.30pm there were a lot of flies in the room it was very warm and the aircon wasn’t working. The room was clean and comfortable but it would benefit having a mirror in the bedroom area as the only other place was the bathroom so it was hard to use my hair straighteners
Michelle, gb1 night trip

The Richmond Hotel, BW Signature Collection

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