Hotel Spa Casa Real

Photo gallery for Hotel Spa Casa Real

Primary image
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi

Overview of Hotel Spa Casa Real

Hotel Spa Casa Real

4.0 star property
4-star inn in Riobamba with restaurant and bar/lounge

8.2/10 Very good

33 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Bathtub
Km 1 1/2 vía a Guano, Riobamba, Chimborazo
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
Feel at home
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

Getting around

  • Riobamba Train Station - 10 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Spa Casa Real

4-star inn in the mountains
You can look forward to free full breakfast, a round-trip airport shuttle and a terrace at Hotel Spa Casa Real. The on-site restaurant, Linares, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also find perks such as:
  • Free self-parking
  • Tour/ticket information, luggage storage and a front desk safe
  • Concierge services, a 24-hour front desk and smoke-free property
  • Guest reviews give good marks for the dining options, WiFi and overall condition
Room features
All guest rooms at Hotel Spa Casa Real boast perks, such as 24-hour room service and jetted bathtubs, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews give good marks for the overall comfort rooms at the property.
Extra amenities include:
  • Bathrooms with jetted baths and hairdryers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, daily housekeeping and desks


English, Spanish

Cleaning and safety practices

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 2 floors


  • Check-in time from 2 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking


  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • Safe-deposit box at front desk
  • Garden
  • Terrace


  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Freshen up

  • Private bathroom
  • Jetted bath
  • Bath only
  • Soap and shampoo
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping
  • In-room safe

Special features


Linares – This restaurant specialises in international cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.
  • Service fee: 10 per cent

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.


This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

CASA REAL Riobamba
Hotel Spa Casa Real Inn
Hotel Spa Casa Real Riobamba
Hotel Spa Casa Real Inn Riobamba

Frequently asked questions

Does Hotel Spa Casa Real offer free cancellation for a full refund?
Yes, Hotel Spa Casa Real does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Spa Casa Real?
This property confirms that guests are provided with hand sanitiser. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Spa Casa Real?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Spa Casa Real?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Spa Casa Real?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Spa Casa Real?
You can check in from 2 PM - anytime. Check-out time is noon.
What is there to do at Hotel Spa Casa Real and nearby?
Hotel Spa Casa Real has a garden.
Are there restaurants at or near Hotel Spa Casa Real?
Yes, Linares offers international cuisine. Nearby restaurants include Pernilles González (2 mi), Panadería Londres (2 mi) and Baltimore (2.1 mi).
Does Hotel Spa Casa Real have rooms with private hot tubs?
Yes, each room has a jetted bath.
What's the area around Hotel Spa Casa Real like?
Hotel Spa Casa Real is located a short 5-minute walk from National University of Chimborazo. Travellers say that this inn is in a good location.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

Adequate hotel near riobamba
Nice hotel but fairly run down. Was noisy during the day but had good WiFi. No hot water at first but this was fixed
Travis, 1-night trip
Verified guest review

10/10 Exceptional

Lovely place
JUANA, 1-night romance trip
Verified Expedia guest review

6/10 Good

Estuvimos 2 días justo en Navidad (24-25dic) a pesar de eso el staff estuvo presente y colaborador. Sus habitaciones son grandes y cómodas, aunque alrededor la última noche hubo muchisimo ruido, el staff supo atender nuestro reclamo.
Criz, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rebekah, 11-night trip
Verified Expedia guest review

8/10 Very good

Carlos, 1-night trip
Verified Expedia guest review

8/10 Very good

Comfy, safe.
Nice comfy hotel. We were one of a few guests during this Covid era trip. The staff was great. Upgraded room (huge). Breakfast and WiFi good. Secure parking. Coffee pot on. The hotel interior was lovely. We were only there for a quick overnight en route to another city but our stay was great.
Jodean, 1-night trip
Verified guest review

6/10 Good

Travis, 2-night trip
Verified guest review

10/10 Exceptional

Friendly staff and breakfast was great rooms needed a little renovation but overall all was great.
2-night family trip
Verified Expedia guest review

8/10 Very good

great except for our 3 rd night
The first two nights were great with one of the night for dinner a group of music playing local andes flute. The 3rd night was terrible : loud music in the hotel and outside until 2:20 am. We could not sleep. Finally after i complained twice the music stopped
Bernard, 2-night romance trip
Verified guest review

4/10 Fair

The “presidential suite” been so close to the road is very, very noisy at night, the hot water was a mission to get it to work, toilet was running all the time, the breakfast was really poor, I even try to order a omelette and the waiter insisted to get the scrambled egg from the buffet, I had to go to the manager to get an omelette. Staff was really friendly.
Victor, 2-night trip
Verified Expedia guest review