InterContinental Osaka, an IHG Hotel

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Indoor pool, free pool cabanas
Indoor pool, free pool cabanas
Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar

Overview of InterContinental Osaka, an IHG Hotel

InterContinental Osaka, an IHG Hotel

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Umeda Sky Building

9.4/10 Exceptional

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
3-60, Ofuka-cho Kita-ku, Osaka, Osaka-fu, 530-0011
Main amenities
  • Housekeeping (on request)
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
For families
  • Children stay free
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Kita
  • Umeda Sky Building - 5 min drive
  • Orix Theater - 15 min drive
  • Osaka-jō Hall - 16 min drive
  • Osaka Castle - 19 min drive
  • Nipponbashi - 15 min drive
  • Tsutenkaku Tower - 16 min drive
  • Universal Studios Japan - 24 min drive
  • Abeno Harukas - 14 min drive
  • Kyocera Dome Osaka - 19 min drive
  • Osaka Aquarium Kaiyukan - 23 min drive

Getting around

  • Osaka (ITM-Itami) - 23 min drive
  • Kobe (UKB) - 53 min drive
  • Osaka (KIX-Kansai Intl.) - 55 min drive
  • Nakatsu Station (Hankyu) - 6 min walk
  • Kitashinchi Station - 14 min walk
  • Osaka Station - 18 min walk
  • Umeda Station (Hankyu) - 7 min walk
  • Nakatsu Station - 8 min walk
  • Umeda Station (Hanshin) - 11 min walk
  • Airport shuttle (surcharge)

About this property

InterContinental Osaka, an IHG Hotel

Placing you 3 mi (4.9 km) from Osaka-jō Hall and 5.3 mi (8.5 km) from Universal Studios Japan, InterContinental Osaka, an IHG Hotel offers an airport shuttle (available at scheduled times) for JPY 1600 per person. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy or reflexology, and Pierre, one of 2 restaurants, serves French cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a 24-hour fitness centre. Fellow travellers love the helpful staff and nearby shopping. Public transportation is only a short walk: Umeda Station (Hankyu) is 7 minutes and Nakatsu Station is 8 minutes.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 272 rooms
  • Arranged over 32 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 20
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (JPY 4200 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle from 6 AM to 9:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay free
  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • 4 meeting rooms
  • Computer station
  • Conference space (667 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Hand-held showerheads
  • Height-adjustable showerheads

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Japanese
  • Korean

Room amenities

Be entertained

  • DVD player
  • 42-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Children's dinnerware
  • High chair

More

  • Housekeeping (on request)
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

MEGURI SPA & WELLNESS has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Pierre – This restaurant specialises in French cuisine and serves lunch and dinner. 1-star Michelin rating.
NOKA Roast & Grill – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Adee – On-site bar. Open selected days.
3-60 – This lobby lounge only serves light fare. Open daily.
STRESSED – This café serves lunch and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 4600 per person (approximately)
  • Airport shuttle service is offered for an extra charge of JPY 1600 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for JPY 5500.0 per night

Parking

  • Self-parking costs JPY 4200 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

For guests who book the breakfast plan, breakfast is included for registered number of adults only.

Also known as

InterContinental Osaka Hotel
InterContinental Osaka
InterContinental Osaka
Intercontinental Osaka, An Ihg
InterContinental Osaka, an IHG Hotel Hotel
InterContinental Osaka, an IHG Hotel Osaka
InterContinental Osaka, an IHG Hotel Hotel Osaka

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

If I could give this hotel a 6th star, I would. While the entire staff was amazing, Yasuhide (Club Supervisor) went way beyond our expectation. We arrived at the hotel around 8:00 p.m. After dropping our things off in our room, we headed to the lounge for a little snack. Even though cocktail hour ended at 7:30 p.m., I was served a glass of wine and my husband was served his choice of ginger ale (Did you know there were different types of ginger ale-dry and sweet?). We were telling Yasuhide how we had jumped on the train right after work with only 3 minutes to spare, and he said, "Does this mean that you haven't eaten dinner?" By this time it was already 8:30 p.m. and the lounge closes at 9:00 p.m. but that didn't seem to bother Yasuhide. He went into the kitchen and returned with very elaborate bento boxes. At no time, did we feel rushed even when closing time approached. The rooms are well appointed. The bed was very comfortable with king size pillows. I really loved the bath tub and l'occitane bath gel. We also had a beautiful view of the sunset. Breakfast was over the top delicious! Eggs were made to order. Coffee, Cafe Latte, and cappuccino were made to order. However, the pastry selection was the star of the show-flaky layered pastries that would rival any patisserie in France. We also enjoyed the afternoon tea service which was delicious. While all this makes it sound like we never left the hotel, the location is close to Osaka station which makes exploring convenient.
Nancy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Yoshiro, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Yoshiro, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

I've eaten at the Intercontinental during previous trips to Osaka, but this was my first time staying there. Wow, wow, wow! Rooms were gorgeous, views were great, and breakfast was stunning. Made every hotel I stayed at in Japan after that seem like a downgrade in comparison. Highly recommended!
Hotei, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Property was lovely and clean. Staff was very nice and attentive. Great location near Osaka station. Very easy for transportation needs to get around Osaka. Would definitely stay here again!
CL, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

A great hotel experience- good location, friendly and very helpful staff, large immaculate room. Good sports facilities with a large pool and spa. Great breakfast buffet. Free shuttle service to the Kansai airport limo bus. I would happily stay here again.
1-night trip
Verified Expedia guest review

8/10 Very good

Great Location. Nice staffs
The location is great. Nice place to enjoy Osaka. The staffs are ver helpful.
Wallaphak, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yes.
It’s been years since I’ve stayed at an InterContinental, but I can easily say that stay wasn’t as good as this one. The location is perfect. The facilities, including my guest room, are in fantastic condition. It’s a calming environment to be in. I enjoyed my dinner at the restaurant, but the highlight was definitely the bar. It’s a great place to start and/or end your night. Highly recommend this property for all types of travelers. I will be back.
Divyank, 2-night trip
Verified Hotels.com guest review