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All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

Eurostars Hotel Plaza Mayor

4-star4 stars
Calle Doctor Cortezo 10, Madrid, Madrid, 28047, Spain

4-star hotel with bar/lounge, near Puerta del Sol
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Cleanliness
Clean
Breakfast
Tasty breakfast
Bar
Bar could improve

Eurostars Hotel Plaza Mayor

from €70
  • Superior Double Room
  • Double Room
  • Twin Room

What’s around Eurostars Hotel Plaza Mayor

Landmarks

  • In Centro
  • Puerta del Sol - 6 min walk
  • Plaza Mayor - 7 min walk
  • Gran Via Street - 12 min walk
  • Thyssen-Bornemisza National Museum - 13 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 14 min walk
  • Royal Palace of Madrid - 15 min walk
  • Prado Museum - 16 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 28 min drive
  • Madrid Atocha Station - 19 min walk
  • Atocha Cercanías Station - 20 min walk
  • Madrid Recoletos Station - 21 min walk
  • Tirso de Molina Station - 2 min walk
  • Anton Martin Station - 6 min walk
  • La Latina Station - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Low-height counters/sink
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
Freshen up
  • Partially open bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Eurostars Hotel Plaza Mayor’s small print

Also known as

  • Eurostars Hotel Plaza Mayor
  • Eurostars Plaza Mayor Madrid
  • Eurostars Hotel Plaza Mayor Hotel
  • Eurostars Hotel Plaza Mayor Madrid
  • Eurostars Hotel Plaza Mayor Hotel Madrid
  • Eurostars Hotel Plaza Mayor Madrid
  • Eurostars Plaza Mayor
  • Eurostars Plaza Mayor Madrid
  • Hotel Eurostars Plaza Mayor
  • Hotel Mayor
  • Hotel Plaza Mayor
  • Plaza Mayor
  • Plaza Mayor Hotel

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 300 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Eurostars Hotel Plaza Mayor

  • Does Eurostars Hotel Plaza Mayor offer free cancellation for a full refund?
    Yes, Eurostars Hotel Plaza Mayor does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Are pets allowed at Eurostars Hotel Plaza Mayor?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Eurostars Hotel Plaza Mayor?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Eurostars Hotel Plaza Mayor?
    Yes. Nearby restaurants include Yatai Market (1-min walk), Pan Feliz (1-min walk), and Casa Granada (1-min walk).

Recent reviews

Very Good 8.4 From 391 reviews

Fair 4.0
Avoid!
I arrived to the hotel sick and the staff was not helpful at all. The room service is a joke. The next day my flight was in the evening and as I was still sick I asked the hotel if I can check out late, in the afternoon. They were telling me no as the hotel is full. However it was suddenly not full when I told I am ok to pay a late check out fee. I wanted to check out at 6pm. Usually hotels are charging a half night fee in these cases... But this property charged a full night, after lying about not having availability.
Staub, gb1 night trip with friends
Very Good 8.0
It’s okay
Nice,hotel with great location.For me the beds are not comfortable
Mohammed, us3 night business trip
Very Good 8.0
Fantastic location.
Small but clean and comfortable. Great location. A little problem as we were given keys to a room already occupied! But overall very nice. Reakfast was better than expected.
Christine, us2 night trip
Very Good 8.0
Madrid for four days
Requested the heating towel rack be fixed (to help with rinsing out our clothes) but no one ever came during the entire stay. Breakfast was good and had a wide assortment. Would have liked coffee and tea service in the room, though. There was a nice waiting room in the back of the lobby that we took advantage of while waiting for our room. Also, a nice pastry and coffee shop at the corner. It’s a great location for walking or catching the metro.
Jamie, us4 night trip with friends
Exceptional 10.0
Great place
Excellent location. A lot of food for breakfast
Noel, us3 night trip
Exceptional 10.0
Helena is amazing. She is friendly and helpful. I appreciated her outstanding service.
Karen P, us2 night trip
Exceptional 10.0
Excellent location. Paid parking
The location is really good. Paid parking will make you think twice about parking. Overall good service. I'll stay again.
alfonso, ca1 night family trip
Exceptional 10.0
Conveniently perfect
Everything was perfect. Very friendly staff. Super clean and modern hotel. Room was comfortable. Location couldn’t have been more perfect.
Yokanna, us1 night romance trip

Eurostars Hotel Plaza Mayor

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