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ibis Styles London Excel

3-star3 stars
272 Victoria Dock RoadLondonEnglandE16 3BYUnited Kingdom

3-star hotel with restaurant, near Excel Exhibition Centre
  • Free continental breakfast and free WiFi
Good internet service
Awesome vibe
Fantastic service
Great room
548See all 548 reviews
From 1,661 reviewsTripAdvisor Traveller Rating

ibis Styles London Excel

from €66
  • Room (The Mansion from Home)
  • Room (The Interconnecting Queen)
  • Room (The Queen)
  • Room (The Duet)
  • Room (The Home from Home)

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors


  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children's club *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Coffee/tea in a common area
Working away
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Open select days.

Cafe - This café serves breakfast, lunch, and light fare. Open select days.

Pub - This pub serves dinner and light fare. Happy hour is offered. Open daily.

ibis Styles London Excel’s small print

Also known as

  • ibis Styles Excel
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles Excel Hotel
  • ibis Styles Excel Hotel London
  • ibis Styles Excel London
  • ibis Styles London
  • ibis Styles London Excel
  • London Excel ibis Styles
  • London ibis Styles Excel
  • Custom Hotel London


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 15.00 per day

Rollaway beds are available for an additional charge

Children's club access is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around ibis Styles London Excel


  • In Docklands
  • Excel Exhibition Centre - 7 min walk
  • O2 Arena - 4.2 mi / 6.8 km
  • Olympic Stadium - 4.5 mi / 7.3 km
  • Tower of London - 6.1 mi / 9.8 km
  • London Bridge - 6.1 mi / 9.9 km
  • Cutty Sark - 5.2 mi / 8.3 km
  • Tower Bridge - 5.6 mi / 9 km

Getting around

  • London (LCY-London City) - 5 min drive
  • London (LHR-Heathrow) - 52 min drive
  • London (LGW-Gatwick) - 58 min drive
  • London West Ham Station - 6 min drive
  • London Limehouse Station - 9 min drive
  • London Westcombe Park Station - 11 min drive
  • Custom House for ExCel Station - 3 min walk
  • Royal Victoria Station - 15 min walk
  • Prince Regent Station - 16 min walk
  • Self parking (surcharge)

Recent reviews

Good 7.0 From 548 reviews

ibis Styles London Excel
Very Good8.0
Affordable and good quality
room was fine, clean and neat, bit hot but otherwise all ok. Convenient Pub in the hotel for drinks and casual dining however there were a lot of flies around the bar area which was a bit disserting... especially as it was January and cold outside ?? Service was good throughout.
A Traveller, ie2 night trip
ibis Styles London Excel
Very average hotel for the price charged
Poor quality hotel and way overpriced. Over 200 per night for a very basic hotel with a pod type bathroom. The toilet also seemed to be leaking onto the floor.
Kieran, ie1 night business trip
ibis Styles London Excel
right next to train station made travel very easy. good breakfast. wifi was bad though n only one device at a time so i had to logoff from my device so that my wife can use n vice-versa which was ridiculous though.
Ritesh, ie5 night romance trip
ibis Styles London Excel
Toilet smelledf
Mark, ie1 night business trip
ibis Styles London Excel
Very Good8.0
Cute and nice.
Nice hotel near the DLR Station. Clean and comfortable. No fridge in the room.
Milena, ie1 night business trip

See all reviews

ibis Styles London Excel

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