Hakuba Highland Hotel

Photo gallery for Hakuba Highland Hotel

Primary image
Infinity pool
Outdoor spa tub
Indoor pool
Free WiFi, bed sheets

Overview of Hakuba Highland Hotel

Hakuba Highland Hotel

3.0 star property
3-star ski-in/ski-out hotel with free ski shuttle, near Hakuba Valley Ski Area

8.6/10 Fabulous

112 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
  • Bathtub
21582 Hokujo Hakuba Kitaazumi-gun, Hakuba, Nagano-ken, 399-9301
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurants
  • Hot springs
  • Breakfast available
  • Free ski shuttle
  • Ski rentals
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Air conditioning
For families
  • Fridge
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Hakuba Station - 2 min drive
  • Chikuni Station - 15 min drive
  • Nakatsuchi Station - 22 min drive
  • Free ski shuttle

About this property

Hakuba Highland Hotel

Placing you only steps from Hakuba Valley Ski Area, Hakuba Highland Hotel has ski-in/ski-out access, allowing you more time for sledging. Guests can indulge in massages and enjoy local cuisine at MAIN DINING ROOM, which is open for breakfast and dinner. Other highlights include a health club, a fitness centre and a sauna. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage and rentals. Fellow travellers like the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 75 rooms
  • Arranged over 6 floors


  • Check-in time from 3 PM until midnight
  • Early check-in subject to availability
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • On-site parking is limited


  • Free ski shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • Restaurant

What to do

  • Sledging
  • Hot springs


  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Bike hire
  • Ski equipment hire
  • Ski storage


  • Built in 1974
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Health club
  • Sauna


  • Lift

Languages spoken

  • Japanese


  • Ski-in/ski-out access
  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Ski hire
  • Snowshoeing
  • Skiing nearby

Room amenities

Be entertained

  • 22-inch LCD TV

Home comfort

  • Air conditioning
  • Bathrobes and slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge


  • Daily housekeeping

Special features


Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.


MAIN DINING ROOM – This buffet restaurant specialises in local cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1260 for adults and JPY 840 for children (approximately)
  • Early check-in can be arranged for an extra charge of JPY 2000 (subject to availability)
  • Late checkout can be arranged for an extra charge of JPY 2000 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).


The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Hakuba Highland Hotel
Hakuba Highland
Hakuba Highland Hotel Hotel
Hakuba Highland Hotel Hakuba
Hakuba Highland Hotel Hotel Hakuba

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities

6/10 Good

Great views but missing something...
The Hakuba with its free breakfast and onsen appealed to us, but it’s a little too far out of the action. Although they offer a shuttle bus into areas that’s not at all times, and taxis in Japan are expensive. The variety at breakfast wasn’t really to our liking, but did the job before skiing. The views are amazing and it would be great if there was a little bar/cafe that you could get Hot/cold drinks in the day/evening...but all there is is the shop which sells souvenirs and some cans of beer and bottle of sake. The use of the private onsen has to be paid for but it is lovely, we used it twice. The rooms were only cleaned once every two days, but to compensate we were given some vouchers for the shop...to get a souvenir and can of Ashai.
Kay, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Banthoengsuk, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Brilliant service and an outstanding onsen with incredible views!! The hotel buffet dinner was also great, Japanese food only, so a good local experience. All in all the hotel is more local than touristy. It is slightly out of the way (from the main ski resort area hubs), however, the shuttle services are good. It kind of added to the local feel of it not being at the resorts. Great for families too.
5-night family trip
Verified Expedia guest review

10/10 Exceptional

Joey, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Pleasant stay
Staff is great and helpful. Room super clean and Onsen is great.
Yi, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Mei yee, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

The hotel situated near The Alpes area where you can access to many local attractions, such as Kurobe Dam and Hokujo. Self driving is needed to access this hotel. Onsen is newly renovated and spacious. Mountain view from the Onsen is excellent. We got a mountain view room and the view was great. Breakfast was excellent. Room is a bit old and smaller than a lot of similar graded Onsen Hotel.
Rishu, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Really nice resort.
Christopher, 7-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Awesome view and onsans. Away from the crowds, but close enough to access everything easily
4-night trip
Verified Wotif guest review

8/10 Very good

5-night family trip
Verified Hotels.com guest review