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1 room, 2 adults

Palais Hansen Kempinski Vienna

5-star5 stars
Great for familiesThis property has good facilities for families.
Schottenring 24, Vienna, Vienna, 1010, Austria

Riverfront hotel with spa, near Sigmund Freud Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,495 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Service
Fantastic service
Vibe
Awesome vibe
Wellness
Great wellness & sports facilities
Pool
Pool should be renewed

Palais Hansen Kempinski Vienna

from €275
  • Deluxe Room (Grand)
  • Junior Suite
  • Deluxe Room
  • Suite (Palais)
  • Superior Room
  • Suite (Ring)
  • Suite (Hansen)
  • Presidential Suite

What’s around Palais Hansen Kempinski Vienna

Top spots nearby

Recommended by this property

  • Sigmund Freud Museum (5-minute walk)
  • Judenplatz (5-minute walk)
  • St. Stephen's Cathedral (9-minute walk)
  • Hofburg Imperial Palace (11-minute walk)
  • Museum of Natural History (14-minute walk)
  • Vienna State Opera (15-minute walk)
  • Riesenrad (18-minute walk)

Getting around

  • Vienna (VIE-Vienna Intl.) - 17 min drive
  • Vienna Franz-Josefs-Station - 19 min walk
  • Wien Mitte Station - 23 min walk
  • Vienna Praterstern Station - 27 min walk
  • Schottenring U-Bahn - 4 min walk
  • Schottentor U-Bahn - 6 min walk
  • Rossauer Lande U-Bahn - 9 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 152 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-5 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Segway rental/tour nearby
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1873
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • Tablet computer
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Kempinski The Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Edvard - This fine-dining restaurant specializes in international cuisine and serves dinner only. 1-star Michelin rating. Reservations are required.

Die Kueche - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Lobby Bar und Lounge - Onsite bar. Open daily.

Cigar Lounge - Onsite bar. Open daily.

26°EAST - Onsite Champagne bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The property is a member of Historic Hotels of the World.

Palais Hansen Kempinski Vienna’s small print

Also known as

  • Hansen Kempinski
  • Palais Kempinski
  • Palais Hansen Kempinski Vienna Hotel
  • Palais Hansen Kempinski Vienna Hotel
  • Palais Hansen Kempinski Vienna Vienna
  • Palais Hansen Kempinski Vienna Hotel Vienna
  • Hansen Kempinski Vienna
  • Kempinski Hansen Vienna
  • Kempinski Palais Hansen Vienna
  • Kempinski Palais Vienna
  • Palais Hansen Kempinski
  • Palais Hansen Kempinski Hotel
  • Palais Hansen Kempinski Hotel Vienna
  • Palais Hansen Kempinski Vienna

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 40 per day

Rollaway beds are available for EUR 60 per night

Buffet breakfast is offered for an extra charge of EUR 42.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 35 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 407 reviews

Good 6.0
Lack of attention to details
Unfortunately this Kempinski has lack of attention to details which are important in case of this kind of hotel standard: -Ipad provided in room is very slow when opening pages. -In room large breakfast picture on Ipad does not match the reality: there was no champagne on the table, instead of one boiled egg and omelette there was two boiled eggs, sugar was in sachets instead of nice sugar bowls, marble cake was also missing. -Room service is far from perfect,one day they can bring you water without night mat, next day you will find only night mat without water and so on. I had to make them a notice of those kind of mismatches every day. -We were told that Kempinski has a best breakfast in that part of the town which is far from the true, as for 5 star hotel breakfast is average and does not worth 42 EUR if you do not book it for the whole stay(otherwise 35 EUR).Yes,champagne is included if you are fan of Moet,yes,few Asian snacks from menu, but that´s it. Rest is average 4 star variety.Pita bread was dry, probably from last day, moderate choice of cheese, fish and meat, very limited choice of desserts. Fresh squeezed juices cheered me up a bit and the fact that breakfast is open till 2 pm on weekends. -Spa itself is very small,lack of air,pool area has only two beds and couple of chairs,showers are old and some of them are a bit rusty. Strongest side is the reception, I would give those people my endless respect and bow,they are professionals who are able to listen.
Maksim, ieOther trip
Exceptional 10.0
8.80€ for a bottle of water ?
Excellent hotel and location, impressive decoration in lobby and rooms. I stayed in a suite (Hansen) with 2 bathrooms. The bedroom is very nice with a comfortable bed. The main bathroom is top notch. Shower is rainfall and floor in the bathroom is heated. Both shower and bathtub is run by electronic buttons with a digital temperature settings. Toilet is with integral wash and dry facility. Every small detail has been thought of. Staff is amazing...very friendly and helpful. The service and concierge personnel are really nice. I also enjoyed wonderful spa with a great hydro pool. The only gripe is a (hidden) price of mineral water in the minibar: 8.80 € ? (10USD) The minibar price list is so well hidden that not even room service guy is able to find it... I know that this is 5* hotel, but still - I consider this very uncool.
Marcel, ieRomance trip
Exceptional 10.0
Great hotel
Hotel was nice - liked the free water/soft drinks in the mini-bar - turn down service did not have chocolate found in most 5 star hotels. Bed was comfortable and room was in great condition.
Richard, caTrip with friends
Exceptional 10.0
Luxury!
One of the best hotel stay I ever had. It is a luxurious hotel with excellent amenities. It is on the most important street of Vienna. Still it is very quiet. Staff are amazing. I would visit it again and again .
Abdulrahman, us3 night family trip
Exceptional 10.0
Amazing hotel and everything about it.
gb4 night family trip

Palais Hansen Kempinski Vienna

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