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All properties in New York, New York, United States of America
1 room, 2 adults

Refinery Hotel

5-star5 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator (on request)
63 W 38th St, New York, NY, 10018, United States of America

Luxury hotel with 2 bars/lounges, near 5th Avenue
  • Free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator (on request)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • What can I not say! It was truly a very friendly ! Welcoming group of people. From the…Aug 12, 2020
  • Our stay was excellent from start to finish. Very friendly people. I’ve been to nyc 9…Jan 8, 2020

Refinery Hotel

from €229
  • Studio, 1 Queen Bed
  • Studio, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Atelier Executive Suite

What’s around Refinery Hotel

Landmarks

  • In Midtown
  • 5th Avenue - 2 min walk
  • Bryant Park - 3 min walk
  • Macy's - 4 min walk
  • Times Square - 6 min walk
  • Empire State Building - 8 min walk
  • Madame Tussauds Wax Museum - 8 min walk
  • Broadway - 9 min walk

Getting around

  • LaGuardia Airport (LGA) - 23 min drive
  • John F. Kennedy Intl. Airport (JFK) - 35 min drive
  • Liberty Intl. Airport (EWR) - 30 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 3 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • New York W 32nd St. Station - 7 min walk
  • Grand Central - 42 St. Station - 11 min walk
  • New York Penn Station - 14 min walk
  • 42 St. - Bryant Pk. Station - 3 min walk
  • 34 St. Station (Herald Square) - 5 min walk
  • Times Sq. - 42 St. Station - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 197 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets stay free (dogs and cats only)

  • Restrictions apply *

  • 1 per room (up to 40 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1912
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Arabic
  • English
  • French
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Parker and Quinn - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Winnies - Onsite lobby lounge. Open daily.

Rooftop Bar - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Refinery Hotel’s small print

Also known as

  • Hotel Refinery
  • Refinery Hotel
  • Refinery Hotel New York
  • Refinery New York
  • Refinery
  • Refinery Hotel Hotel
  • Refinery Hotel New York
  • Refinery Hotel Hotel New York

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 17.21 per accommodation, per night

Resort fee inclusions:

  • Health club access
  • Fitness center access
  • WiFi access (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 72.00 per night

Breakfast costs between USD 20 and USD 30 per person (approximately)

Cribs/Infant beds are available for USD 20.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Refinery Hotel

  • Does Refinery Hotel offer free cancellation for a full refund?
    Yes, Refinery Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Refinery Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Refinery Hotel?
    Yes. Valet parking costs USD 72.00 per night.
  • Are pets allowed at Refinery Hotel?
    Yes, cats and dogs stay free, with a limit of 1 per room and maximum weight of 40 lbs per pet. Service animals are exempt from fees.
  • What are the check-in and check-out times at Refinery Hotel?
    You can check in from 3 PM to 1 AM. Check-out time is noon.
  • Are there restaurants at or near Refinery Hotel?
    Yes, there's an onsite restaurant that serves American cuisine. Nearby restaurants include Keens Steakhouse (3-min walk), Ai Fiori (5-min walk), and Ruby Tuesday (6-min walk).

Recent reviews

Superb 9.0 From 1,177 reviews

Very Good 8.0
Tough hotel in Midtown
We first got a small, dark room. We upgraded to a king-suite in the 11th floor - much better
ie4 night romance trip
Very Good 8.0
Weekend
Short walk from Bryant Park Subway(39th on 6th) is the point of entry and exit for the Hotel.Arrived to a bubbly friendly and humorous reception staff. Offered to join the happy hour at the bar on the the ground floor. Room upgrade occurred due to a special occasion and the Empire state building view was a special bonus. Room temp took a little while to get right but that was my issue as equipment worked perfectly. Huge comfortable bed.Nice lighting.Bathroom was nicely finished with some lovely fixtures and fittings. Bath and shower with great water pressure. Mini bar was a bit pricey so i stocked up with a visit to the Liqour store around the corner on 6th Ave(2min walk). Rooftop bar is a must visit. Good food and view. A vibrant bar with a mix or resident and non resident clientel. Room next door disturbed us a litttle with some late night partying but didnt go on for long. Would stay again....great location. Andrews Coffee shop on W35th St is a must for breakfast....
Noel, ie3 night romance trip
Exceptional 10.0
Great stay, amazing service
Yasmine, us1 night business trip
Poor 2.0
Not the Place to stay
The parking garage was unable to take our vehicle and we had to pay out of pocket for a place much further away. There was no room service the entire time and we couldn’t go anywhere in the area as many places were closed. The hotel staff were not prepared or capable of assisting us. We were told to park in front of the hotel the first night due to a late check in and we got a ticket. Fortunately, the only thing that I can say sort of went well was that the hotel had claimed that they will be taking care of the ticket. We also made reservations for the rooftop restaurant, just a few hours before our reservation we got an email stating they no longer had a table for us. The hostess was able to get us a spot but much earlier. We were appreciative of the help we did get but frustrated by the trip entirely. The Refinery did not hold up to my expectations. The rooftop restaurant is also not a classy as it appears, it is a glorified sports bar at best and the food was average at best.
James P, us2 night trip
Very Good 8.0
Sadly, due to COVID, most of the public areas weren’t open. Excellent location and friendly staff. I would definitely stay here again.
Christopher, us3 night family trip
Exceptional 10.0
Awesome, I will stay again!
James, us2 night trip
Exceptional 10.0
Love it
My new favorite NY hotel!!!
Cathy, us1 night trip
Very Good 8.0
Great rooftop and overall experience good. No coffee maker in the room and the coffee downstairs was all out
Mike, us2 night trip
Exceptional 10.0
Must stay hotel
A stylish hotel that has considered all the details. Service was excellent and the rooftop bar was an added bonus to have for a late nightcap.
Kate, us1 night trip with friends
Exceptional 10.0
excellent option in Midtown
We really enjoyed our stay at this hotel. This is actually my second time staying here over the past couple years and both occasions overperformed. The rooms are nice, albeit on the small side. The service is superb. I really liked the shampoo, lotions, etc. The only downside is that given the rooftop bar, getting one of the elevators takes time often. They try to ensure that all the rooftop bar traffic takes just one of the elevators, but I am not sure they are 100% successful. Overall, probably among the best value-for-money options in Midtown.
Dean, us3 night trip

Refinery Hotel

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