Sheraton Bali Kuta Resort - CHSE Certified

Photo gallery for Sheraton Bali Kuta Resort - CHSE Certified

Primary image
On the beach, white sand
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers

Overview of Sheraton Bali Kuta Resort - CHSE Certified

Sheraton Bali Kuta Resort - CHSE Certified

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Beachwalk Shopping Center

8.8/10 Fabulous

888 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jalan Pantai Kuta, Kuta, Bali, 80361
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Health club
  • Sauna
  • Children's pool
  • 24-hour room service
  • Babysitting
  • 24-hour business centre
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available

Choose dates to view prices

About this area

What's nearby

  • In Downtown Kuta
  • Kuta Beach - 1 min walk
  • Seminyak Beach - 40 min walk
  • Legian Beach - 10 min drive
  • Double Six Beach - 12 min drive
  • Sanur Beach - 35 min drive
  • Nusa Dua Beach - 40 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 27 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

About this property

Sheraton Bali Kuta Resort - CHSE Certified

5-star luxury hotel in the heart of Downtown Kuta
Consider a stay at Sheraton Bali Kuta Resort - CHSE Certified and take advantage of a round-trip airport shuttle, a terrace and a shopping centre on site. This hotel is a great place to bask in the sun with a white sand beach. Treat yourself to a Swedish massage, a manicure/pedicure or reflexology at the on-site spa. Aerobics classes are offered at the health club; the property also has a garden, a playground and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business centre.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), bike hire and an area shuttle
  • A ballroom, ATM/banking services and massage treatment rooms
  • Guest reviews give top marks for the location
Room features
All 203 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as Laptop workspace and air conditioning.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and deep-soaking baths
  • 42-inch LCD TVs with cable channels
  • Balconies, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, German, Indonesian, Italian, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global), COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 203 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until noon
  • Late check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay free
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Surfing/body boarding nearby

Working away

  • 24-hour business centre
  • 10 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Umbrellas
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • 2 outdoor pools
  • Shopping centre on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Indonesian
  • Italian
  • Japanese
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Bene Italian Kitchen – This poolside restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
The Lounge – This lobby lounge overlooks the ocean and pool. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of IDR 290000 for adults and IDR 145000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 230000 per vehicle (one-way)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The property will be renovating from 9 February 2022 to 30 September 2022 (completion date subject to change). The following areas are affected:
  • Dining venue
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 675000.0 per day
  • Airport shuttle service for children costs IDR 230000 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Ecolab (third-party expert - Global)
  • COVID-19 Guidelines (WHO)
  • COVID-19 Guidelines (CDC)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Sheraton Bali Kuta Resort
Sheraton Bali Resort
Sheraton Bali Kuta
Sheraton Bali
Sheraton Bali Kuta Resort
Sheraton Bali Kuta Resort CHSE Certified
Sheraton Bali Kuta Resort - CHSE Certified Kuta
Sheraton Bali Kuta Resort - CHSE Certified Hotel
Sheraton Bali Kuta Resort - CHSE Certified Hotel Kuta

Frequently asked questions

Does Sheraton Bali Kuta Resort - CHSE Certified offer free cancellation for a full refund?
Yes, Sheraton Bali Kuta Resort - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Bali Kuta Resort - CHSE Certified?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Sheraton Bali Kuta Resort - CHSE Certified on 11 October 2022 start from €148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Bali Kuta Resort - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Bali Kuta Resort - CHSE Certified?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Sheraton Bali Kuta Resort - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sheraton Bali Kuta Resort - CHSE Certified?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Sheraton Bali Kuta Resort - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 230000 per vehicle one-way.
What are the check-in and check-out times at Sheraton Bali Kuta Resort - CHSE Certified?
You can check in from 3:00 PM - noon. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sheraton Bali Kuta Resort - CHSE Certified and nearby?
Have fun during the warmer months with activities nearby such as body boarding. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Sheraton Bali Kuta Resort - CHSE Certified also has a 24-hour fitness centre and a sauna, as well as a garden.
Are there restaurants at or near Sheraton Bali Kuta Resort - CHSE Certified?
Yes, there's an on-site restaurant that offers Italian cuisine, ocean views and poolside dining. Nearby restaurants include Fat Chow (4-min walk), Pronto Pizza (4-min walk) and Kedin's Cafe (6-min walk).
Does Sheraton Bali Kuta Resort - CHSE Certified have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Sheraton Bali Kuta Resort - CHSE Certified have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sheraton Bali Kuta Resort - CHSE Certified like?
Sheraton Bali Kuta Resort - CHSE Certified is a short 1-minute walk from Kuta Beach and 11 minutes' walk from Bali Bombing Memorial. Travellers say that the hotel is in a great location.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

8/10 Very good

edcota, 1-night trip
Verified Hotels.com guest review

6/10 Good

Okay for a night
Decent place and room but there was construction going on. Didn’t notice the first time, but the next day there was a chemical smell while the water ran for the bathtub and dark dirt coming out. I didn’t take a bath then. The food was good and service was good. The place is kind of a maze so it’s easy to get stuck somewhere without knowing where to go.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Arman, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 star all the way!! Best hotel in Bali!
This is by far my new fave in Bali. I have stayed at numerous hotels, villas, resortsall over Bali. The service and staff here are outstanding! The food is awesome and the location is perfect! This will be my new go to when arriving first thing in Bali.
Kristine, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The location of this hotel is amazing in that it has everything you need within a few minutes of walking distance. The breakfast is great with very attentive staff assisting you at every chance.
Jinsung, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel…the staff are best in the world….completely committed to help you with anything….thanks Adi
FARSHAD, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The service staff is awesome. Kudos to Dhika and the team at the restaurant who have been exceptional - attentive and friendly. Housekeeping team delighted us with their creativity with towels. What a great way to come back to Balinese hospitality after 3 years.
Nellie, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel right on Kuta Beach. Well maintained and modern hotel. Best of all is the staff - super friendly and helpful. A special thanks to the restaurant staff and the room cleaners. Made our stay great. Not a lot of recreational facilities - small pool (only 1) but lots nearby with beach across the road and shopping next door in Beachwalk Shopping Center. Only downside was the heat I guess. We traveled when humidity was high, so dining (open air) was at times sweaty. We found a small air conditioned restaurant/coffee shop at the front that we often frequented to avoid the humidity. Nice hotel to stay and recommend if you want to enjoy Kuta beach, restaurants and shopping. Lots of massage nearby too, and markets. If you want more “resort style stay” then try Nusa Dua (but that has less of a Bali experience.
Terrence, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Everything is good
seevalie janaka, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff where absolutely amazing making us feel so special. Hotel was in an amazing location and the suit was big clean and had a very comfortable bed
arkadiusz, 15-night trip with friends
Verified Expedia guest review