Punthill Brisbane

Really good spot, short walk to pubs and clubs and city Malls. Maggie at the front desk was excellent to deal with and very helpful.

Clean functional room, comfortable bed.

We stayed at the Punthill for 8 nights. We were a little disappointed about the "non smoking" rooms, as smoking is permitted on the balconies and even encouraged by placement of ash trays. Many times we tried to open the balcony door to let some air in and the room became full of cigarette smoke from neighbouring balconies. The hallway also constantly smelled of smoke. The beds were very worn out and sank in the middle on both sides. Also the walls were quite thin and noise carried through quite easily. We expected a little more from a 4.5 star hotel. However, the service on the whole was very good, from the cleaners to the reception but overall the hotel just needs a bit of an update. Size of the room was great and kitchenette handy.

The appartement is very well equipped and nicely decorated.

Lift break down during the stay. Had to carry luggages stroller to walk up stairs. Hotel staffs just watch me carry stroller walk upstairs didn't offer any help during the lift break down. Not suit for long term stay even with kitchen equipment. Not suit for family with kids as smoking smell fly in the room.