Guests
All properties in Queenstown, Otago, New Zealand

Balmoral Lodge

City-center lodge within easy reach of Lake Wakatipu

  • Free WiFi and free parking

Image gallery

  • Superior Room, Lake View - Room
  • Superior Room, Lake View - Room
  • Luxury Apartment, 2 Bedrooms - Living Area
  • Deluxe House, Lake View - Living Area
  • Superior Room, Lake View - Room
Superior Room, Lake View - Room. Image 1 of 50.
1 / 50Superior Room, Lake View - Room
24 York Street, Queenstown, 9348, Otago, New Zealand
9.4.Exceptional.
  • Stunning beautiful view over lake and mountains, close to town, parking right out front.…

    Jul 21, 2021

  • An absolute joy to stay in this quaint boutique lodge. Celso was an excellent host. The…

    Mar 23, 2021

See all 18 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 6 smoke-free guestrooms
  • Near the beach
  • Ski storage
  • Airport shuttle
  • Terrace
  • Garden

Feel at home

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Laundry facilities

What’s around

  • In Queenstown City Centre
  • Lake Wakatipu - 7 min walk
  • Queenstown Gardens - 13 min walk
  • Kiwi and Birdlife Park - 18 min walk
  • Skyline Queenstown - 20 min walk
  • Bob's Peak - 2.8 mi / 4.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, Lake View
  • Luxury Apartment, 2 Bedrooms
  • Luxury Studio, 1 King Bed, Lake View
  • Deluxe Studio
  • Deluxe Studio Suite, 1 King Bed, Jetted Tub, Lake View

What’s around

Landmarks

  • In Queenstown City Centre
  • Lake Wakatipu - 7 min walk
  • Queenstown Gardens - 13 min walk
  • Kiwi and Birdlife Park - 18 min walk
  • Skyline Queenstown - 20 min walk
  • Bob's Peak - 2.8 mi / 4.4 km
  • Onsen Hot Pools - 4.6 mi / 7.4 km
  • The Remarkables Ski Area - 7.8 mi / 12.6 km
  • Coronet Peak Ski Area - 8.2 mi / 13.3 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive
  • Airport shuttle (surcharge)
map
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24 York Street, Queenstown, 9348, Otago, New Zealand

At a glance

Size

  • 6 cabins
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 12:30 PM-8 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

The front desk is open daily from 8:30 AM - 8:30 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive key retrieval information. Guests should note that the Gorge Road Apartment is located approximately a 5-minute drive from the property. Check-in and key collection is based at the property located at 24 York Street.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Free onsite extended parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

The manager

Speaks: English, Portuguese

At the property

Food and drink

  • Barbecue grills

Things to do

  • Ski storage
  • Hiking/biking trails on site

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • Terrace

Languages Spoken

  • English
  • Portuguese

In the cabin

Home comforts

  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Digital TV channels

Stay connected

  • Free WiFi

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cribs/infant beds are available for NZD 20.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

  • Balmoral Lodge
  • Balmoral Lodge Queenstown
  • Balmoral Queenstown
  • Balmoral Lodge Lodge
  • Balmoral Lodge Queenstown
  • Balmoral Lodge Lodge Queenstown

*See fees & policies for additional details or extra charges

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 12:30 PM - 8 PM. Check-out time is 10 AM.
  • Yes. Nearby restaurants include 1876 (10-min walk), Rata Dining (10-min walk), and Kappa (11-min walk).
  • Yes, an airport shuttle is available.
  • No, this lodge doesn't have a casino, but Skycity Queenstown Casino (13-min walk) and SKYCITY Wharf Casino (16-min walk) are both nearby.
  • Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes casino gaming. Balmoral Lodge also has a garden.
9.4.Exceptional.
  • 10.0.Exceptional

    Superb view Good parking Nice decor No microwave Excellent hosts Guest lounge with welcome drink and chocolates

    2 night romance trip, Mar 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Normally I was lazy to give comments, but this time I have to say it’s the best one in all of my NZ motel experience. The landlord is very nice, the rooms are tidy and the facilities are modern equipped. It’s definitely enjoyable!

    Frank, 1 night family trip, Dec 2, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    Half Marathon haven

    Excellent accommodation, fantastic views from bedroom, close to city. We would definitely stay there again.

    Brian, 4 night family trip, Nov 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Outstanding views, great hospitality, very comfortable beds with excellent pillows. Newly renovated and very clean. I will definitely stay here again next time I go to Queenstown.

    LO, 2 night trip, Sep 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff where amazing and looked after us very well

    3 night romance trip, Aug 22, 2019

    Verified Wotif guest review

  • 10.0.Exceptional

    We loved the Balmoral Lodge. The apartment has everything we needed. The beds were comfortable and daily housekeeping. The location could not be better. The views from the apartment are fantastic and better than in the photos online. The location is very close to downtown Queenstown. We used Uber and it was very cheap when we went into town at night to avoid driving and parking issues. The staff +

    5 night trip, Jul 28, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    One of the Best Stays I have ever Stayed...

    Our stay was made perfect by our hotel and our host. Cys was wonderful, even giving us a needed ride into town one time! Our room was always spotless, our greetings were always warm, and the bonus is Benji, her dog, who warms the home even more. We spent one evening in the family room available to guests just to watch TV not in our room and away from it all - it felt like home and very comfortable. I would recommend this place to anyone that loves the feeling of home while away from home. The views, location, and hospitality are great! Thanks to the Balmoral Lodge for making our Queenstown stay the best of all my adventures.

    carla, 5 night romance trip, Jun 29, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great location on the edge of town.

    The hotel is on the outskirts of town, but close to the city center (about a 5 minute drive most days). The rooms were clean and comfortable. It was a small apartment and having in-room laundry and a kitchen saved a lot of time and money during out trip. The staff was friendly and respectful of our privacy. I recommend this location for a family looking for room to stay.

    Alan, 6 night family trip, Mar 20, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    This lodge was a lovely stay. We had beautiful views of the mountains and lake. This seems to be a family run lodge and the owner seemed to live on the first floor and so there isn’t a true check in desk which was a bit confusing on check in but no problem once she came out to greet us. Our room was on the second floor. No elevators so be prepared to bring luggage up a short flight of stairs. The main lobby is adorable with free drinks and little snacks available. The room was very clean and well maintained. It felt very homey and I had a great stay overall. Parking is available on the property which was a huge plus as parking in the heart of the city was difficult. It is walking distance to the city, about a ten minute walk but very steep uphill up to the lodge and downhill to the city. It was a nice workout but may be difficult for some. Overall I had a very pleasant stay and would definitely stay again!

    4 night romance trip, Mar 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Balmoral Lodge

    Place was well kept and had an amazing garden and view, the owner was very friendly and accomodating. The lodge has all the essentials you need to make your stay comfortable. I have to point out though that the place is not as accessible for travellers without a vehicle as it is located on a steep hill, parking is also a bit limited although the owner will find ways to accomodate. Takes about 5 mins drive to get to town. Great place overall.

    Miguel, 3 night romance trip, Feb 15, 2019

    Verified Hotels.com guest review

See all 18 reviews