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Hotel Regina Mürren

Photo gallery for Hotel Regina Mürren

Front of property
Balcony
Panoramic Triple Room, Shared Bathroom, Mountain View (Balcony) | Cots/infant beds, rollaway beds
Family Room, Balcony, Mountain View | Cots/infant beds, rollaway beds
Panoramic Double Room, Shared Bathroom, Mountain View (Balcony) | Cots/infant beds, rollaway beds

Overview of Hotel Regina Mürren

Hotel Regina Mürren

2.5 star property
Lauterbrunnen ski-in/ski-out hotel with restaurant and bar/lounge

7.2/10 Good

52 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free WiFi
  • Pet-friendly
  • Bar
  • Ski facilities
  • Restaurant
Map
Hauptstrasse, Mürren, Lauterbrunnen, BE, 3825

Room options

About this area

What's nearby

  • Jungfraujoch - 7 min drive

Getting around

  • Bern (BRN-Belp) - 66 min drive
  • Zurich Airport (ZRH) - 69.2 miles/111.4 km
  • Mürren Station - 7 min walk
  • Lauterbrunnen Station - 16 min drive
  • Wengen Station - 18 min drive

Restaurants

  • Café Liv - 3 min walk
  • Residence Eiger - 7 min walk
  • Restaurant- Hotel Sonnenberg - 13 min walk
  • Piz Gloria - 28 min drive

About this property

Hotel Regina Mürren

Hotel Regina Mürren allows you more time for skiing with ski-in/ski-out access. Guests looking for a bite to eat can take in the restaurant, and the bar/lounge is a nice spot to enjoy après-ski drinks. Other highlights at this historic hotel include a terrace and a garden.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 52 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until 7 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property for check-in information
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Muerren is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas

Parking

  • No on-site parking

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Bar/lounge

What to do

  • Shopping

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1895
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Accessibility

  • Lift

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Ski

  • Ski-in/ski-out access
  • Ski area nearby

Room amenities

Sleep well

  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries

Food and drink

  • Free bottled water

Special features

Awards and affiliations

The property is a member of Historic Hotels of Europe.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.40 per person, per night for adults; CHF 1.20 per night for guests aged 6-16 years old. This tax does not apply to children under 16 years of age.

Children & extra beds

  • Cots/infant beds are available for an extra charge
  • Rollaway beds are available for CHF 40.00 per night

Pets

  • Pets are allowed for an extra charge of CHF 15.00 per pet (may vary based on length of stay)

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards.</p>

Also known as

Hotel Regina Mürren Lauterbrunnen
Hotel Regina Mürren
Regina Mürren Lauterbrunnen
Regina Mürren
Hotel Regina Mürren Hotel
Hotel Regina Mürren Lauterbrunnen
Hotel Regina Mürren Hotel Lauterbrunnen

Frequently asked questions

Does Hotel Regina Mürren offer free cancellation for a full refund?
Yes, Hotel Regina Mürren does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Regina Mürren?
Yes, pets are welcome. There's a charge of CHF 15.00 per pet, per night.
Is parking offered on site at Hotel Regina Mürren?
Sorry, there's no on-site parking at Hotel Regina Mürren.
What are the check-in and check-out times at Hotel Regina Mürren?
You can check in from 3 PM - 7 PM. Check-out time is 10 AM.
Is there an on-site casino at Hotel Regina Mürren?
No, this hotel doesn't have a casino, but Interlaken Casino (9 mi) is nearby.
What is there to do at Hotel Regina Mürren and nearby?
Have fun with nearby winter activities such as skiing. Hotel Regina Mürren also has a garden.
Are there restaurants at or near Hotel Regina Mürren?
Yes, there's an on-site restaurant. Nearby restaurants include Café Liv (3-min walk), Residence Eiger (7-min walk) and Restaurant- Hotel Sonnenberg (13-min walk).
What's the area around Hotel Regina Mürren like?
Hotel Regina Mürren is a short 7-minute walk from Mürren Station and 3 minutes' walk from Schilthornbahn Cable Car.

Reviews

7.2

Good

7.7/10

Cleanliness

7.7/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Good

Very basic hotel with shared bathrooms. Reminded me of my youth hostel days. The staff were very helpful and it was in a great location with a beautiful view. WI-FI only in common area
Tammy, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

6/10 Good

The front desk staff attempted to collect money for our reservation even though we'd paid Expedia and had a receipt showing paid in full. There was to be a small amount due at the hotel, ($29CHF), but they tried for $289CHF saying that, "Expedia hadn't paid them yet." Then they gave us a downgrade on our room, and had it not been for my cousins whom we were traveling with we would have been stuck. They eventually gave us the room we had booked. The breakfast was okay, (just barely), but watch the eggs as they are raw, not hard boiled. The facilities are dated and run down. It feels like owner/management is wanting to invest as little as possible to renovate. The only saving grace is the view, (which is spectacular), but so it is from any other hotel in town. We would not return to this hotel even though we plan to re-visit Mürren in the near future.
Logan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

View, Shopping, hiking, biking easy access to the top of the Schilthorn , great museum about James Bond.
4-night trip
Verified Expedia guest review

6/10 Good

You can do better for a little more
Positives: Great location, Amazing Balcony View, Heating, Breakfast was great, Friendly bar staff, good wifi Negatives: Hotels.com and Hotel Regina charged me for the room, even after showing proof of payment. Very kid friendly, so kids running around the floor and the shared balconies. Paper thin walls so you hear everything, Kids playing with the lights while using the single restroom on the floor.
1-night romance trip
Verified Hotels.com guest review

6/10 Good

Loved Murren!
We loved Murren! Breakfast was really good, Jew was spectacular from the dining room! We knew we had a shared bathroom and that wasn't an issue. We had 2 single beds which wasn't a huge deal but they weren't comfortable, you could feel the buttons on the mattress. Didnt sleep well for the 2 night we were there. Door locks were very noisy. Front staff wasn't super friendly and didn't go over anything about the hotel. Overall we loved Murren!
Jane, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Basic hotel
Hotel is very basic. Room was run down with large cracks in the paint on the walls. Breakfast was ok- but expected more selection.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel!
This hotel was a total highlight for my kids and for me. The views were unreal, the staff was friendly and super helpful, definitely one of the best hotel experiences we've had in Switzerland. Can't wait to go back!
Kyra , 1-night trip
Verified Expedia guest review

2/10 Poor

Don't suffer at this hotel...
This has to be the worst hotel I have ever stayed at and I am middle-aged. It absolutely ruined our experience of beautiful Muerren. I had made a 2-night reservation at this hotel from the US expecting that this would be a semi-decent hotel given that it charged as much as an average 5-star hotel in the US. After this experience I felt I had been successfully robbed by hotel management. FIrst of all, I never noticed the fine print on the reservation indicating that the bath was shared. In fact, it was not just the bath but the toilet as well and by an entire floor of the hotel. During our stay we also learned from hotel staff do not clean the rooms after check-in regardless of how long you stay, and our floors were dirty. I had reserved three beds with "panoramic view" for my family of three, but we were given two beds. The beds were extremely uncomfortable, with weak, spongy mattresses that shook like jelly when you turned over so neither I nor my wife were able to sleep for two nights despite being tired. There was a balcony, but its rotting wood floor was falling apart. The included breakfast was very limited --squeeze your own juice, boil your own eggs, and the cheese was stale, Some customers had brought their dogs inside the breakfast area. I could not get out of my hotel reservation as I was past Expedia's deadline to cancel. If it wasn't so expensive I might have taken the hit and gone somewhere else. Do yourself a favor and skip this one...I wish I could have...
Swindled, 2-night trip
Verified Expedia guest review

8/10 Very good

Rebecca, 4-night trip with friends
Verified Hotels.com guest review