Crowne Plaza Vientiane, an IHG Hotel

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Outdoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool umbrellas
Presidential Suite, 1 King Bed (Top Floor) | Premium bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Vientiane, an IHG Hotel

Crowne Plaza Vientiane, an IHG Hotel

5.0 star property
Luxury hotel in Vientiane with 2 restaurants and spa

9.4/10 Exceptional

317 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Samsenthai Road Chanthabouly District, Vientiane, 01000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business centre
For families
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • Heart of Vientiane
  • Thai-Laos Friendship Bridge - 46 min drive

Getting around

  • Vientiane (VTE-Wattay Intl.) - 12 min drive
  • Nong Khai Na Tha Station - 33 min drive
  • Nong Khai Station - 51 min drive
  • Airport shuttle (surcharge)

About this property

Crowne Plaza Vientiane, an IHG Hotel

5-star luxury hotel in the city centre
A round-trip airport shuttle, a poolside bar and a terrace are just a few of the amenities provided at Crowne Plaza Vientiane, an IHG Hotel. Indulge in reflexology, a deep-tissue massage and a body scrub at Senses, the on-site spa. Enjoy Spanish cuisine, garden views, and brunch at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with free cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Full breakfast (surcharge), luggage storage and a ballroom
  • Massage treatment rooms, multilingual staff and ATM/banking services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 198 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as Laptop workspace and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

Chinese (Mandarin), Czech, English, French, German, Lao, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 198 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Working away

  • 24-hour business centre
  • 11 meeting rooms
  • Conference centre (8439 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • Czech
  • English
  • French
  • German
  • Lao
  • Thai
  • Vietnamese

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Senses has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily.

Dining

Mosaic – Overlooking the garden, this restaurant serves breakfast, lunch, dinner and light fare.
3 Merchants – This fine-dining restaurant serves lunch and dinner. Open selected days.
The Link – This tapas bar specialises in Spanish cuisine and serves lunch, dinner and light fare. Happy hour is offered. Open daily.
Elephant Lounge – This lobby lounge specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered. Open daily.
Garden – This bar specialises in local and international cuisine and only serves light fare. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 23 for adults and USD 23 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 20 per room (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Crowne Plaza Vientiane Hotel
Crowne Plaza Vientiane
Crowne Plaza Vientiane, An Ihg
Crowne Plaza Vientiane, an IHG Hotel Hotel
Crowne Plaza Vientiane, an IHG Hotel Vientiane
Crowne Plaza Vientiane, an IHG Hotel Hotel Vientiane

Frequently asked questions

Does Crowne Plaza Vientiane, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Vientiane, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Vientiane, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Vientiane, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Crowne Plaza Vientiane, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Vientiane, an IHG Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Crowne Plaza Vientiane, an IHG Hotel?
Yes, an airport shuttle is available. The charge is USD 20 per room one-way.
What are the check-in and check-out times at Crowne Plaza Vientiane, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
What is there to do at Crowne Plaza Vientiane, an IHG Hotel and nearby?
Crowne Plaza Vientiane, an IHG Hotel has a spa, an outdoor pool and a 24-hour fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Crowne Plaza Vientiane, an IHG Hotel?
Yes, there are 2 on-site restaurants, featuring Spanish cuisine and garden views. Nearby restaurants include Intown (5-min walk), Comma Lab (5-min walk) and Spirit House (7-min walk).
What's the area around Crowne Plaza Vientiane, an IHG Hotel like?
Crowne Plaza Vientiane, an IHG Hotel is in the heart of Vientiane, a short 15-minute walk from Ban Anou Night Market and 3 minutes' walk from Chao Fa Ngum Statue. Travellers love the hotel's prime location.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.3/10

Staff & service

9.4/10

Amenities

9.5/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Great business hotel
Fantastic breakfast buffet. The housekeeping staff were amazing. One day, I accidentally left the Do Not Disturb light on and my room was not made up. When I called to ask for towels, they sent a team of two who did a blitz cleaning of the room. They were amazing!
Wanda, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

6/10 Good

Gerallt Wyn, 5-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing
Poor service from staff on check-in. Hotel location not very convenient. Hotel is clean and nicely designed, and the quality of the food in the restaurants is very good. Range of services in spa limited.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great spa and amazing staff!
Great stay! Room was nice and location was good too! Hotel was very helpful and the spa was excellent!
5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

ARS -Meir, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

TELO, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Candida, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We basicly like everything.The breakfast was excellent too.
Benjamin, 2-night family trip
Verified CheapTickets guest review