Guests
All properties in George Town, Penang, Malaysia

Hotel Continental

3.5-star hotel in George Town with outdoor pool and restaurant

  • Free WiFi and free parking
From
€40

Image gallery

  • Pool
  • Pool
  • Super Deluxe Room - Bathroom
  • Exterior
  • Pool
Pool. Image 1 of 24.
1 / 24Pool
5 Penang Road, George Town, 10000, Penang, Malaysia
7.0.Good.
  • keluasan bilik agak terhad dan towel terlalu nipis. please upgred.

    Dec 20, 2019

  • Good hotel

    Oct 27, 2019

See all 15 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 231 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant
    • Outdoor pool
    • 24-hour front desk
    • Air conditioning

    For families

    • Refrigerator
    • Private bathroom
    • Television
    • Free toiletries
    • Daily housekeeping
    • Coffee/tea maker

    What’s around

    • In Downtown George Town
    • Cheong Fatt Tze Mansion - 3 min walk
    • Cathedral of the Assumption - 5 min walk
    • Camera Museum - 6 min walk
    • Georgetown UNESCO Historic Site - 6 min walk
    • Penang State Museum - 6 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Room
    • Deluxe Room
    • Super Deluxe Room
    • Executive Suite

    What’s around

    Landmarks

    • In Downtown George Town
    • Cheong Fatt Tze Mansion - 3 min walk
    • Cathedral of the Assumption - 5 min walk
    • Camera Museum - 6 min walk
    • Georgetown UNESCO Historic Site - 6 min walk
    • Penang State Museum - 6 min walk
    • St. George's Church - 8 min walk
    • Pasar Chowrasta - 8 min walk
    • Pinaon Time Tunnel - 9 min walk
    • Kuan Yin Teng - 11 min walk
    • Goddess of Mercy Temple - 11 min walk

    Getting around

    • Penang Intl. Airport (PEN) - 17 min drive
    • Penang Sentral - 22 min drive
    • Sungai Petani Station - 43 min drive
    map
    See on map
    5 Penang Road, George Town, 10000, Penang, Malaysia

    At a glance

    Hotel size

    • This hotel has 231 rooms

    Arriving/leaving

    • Check-in time 2:00 PM-11:00 PM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check in instructions

    Front desk staff will greet guests on arrival.

    Required at check in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Restaurant
    • Coffee shop/café
    • Room service (during limited hours)

    Things to do

    • Outdoor pool
    • Pool sun loungers

    Working away

    • Meeting rooms

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Luggage storage

    Facilities

    • Elevator
    • Safe-deposit box at front desk

    Accessibility

    • In-room accessibility
    • Wheelchair accessible
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • Chinese
    • English

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker

    Freshen up

    • Private bathroom
    • Free toiletries

    Be entertained

    • TV

    Stay connected

    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Free bottled water

    More

    • Daily housekeeping

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast and lunch.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

    Policies

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property accepts Visa and Mastercard. Cash is not accepted. 

    Also known as

    • Continental Penang
    • Hotel Continental Penang
    • Hotel Continental George Town
    • Continental George Town
    • Hotel Continental Hotel
    • Hotel Continental George Town
    • Hotel Continental Hotel George Town

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hotel Continental does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2:00 PM - 11:00 PM. Check-out time is noon.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Kashmir (3-min walk), Night Food Court Red Garden (3-min walk), and Gala House (3-min walk).
    • Hotel Continental has an outdoor pool.
    7.0.Good.
    • 10.0.Exceptional

      GOOD JUST THE BREAKFAST MENU NEED TO IMPROVE .

      2 night trip with friends, Oct 21, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Ok for the price. Could use some plumbing upgrades.

      3 night trip, Oct 6, 2019

      Verified Travelocity guest review

    • 10.0.Exceptional

      SINKI TERSUMBAT

      1 night trip, Sep 13, 2019

      Verified Expedia guest review

    • 2.0.Poor

      Unfortunately there is not a lot of positives going for this hotel. I booked this on a whim by looking at a couple of pictures and honestly I wished I had of spent 10 minutes more doing some research on this property. The staff were mostly friendly and the reception / foyer is basically the only modern luxury that the hotel has going for it, once you get off the lift onto your floor the luxury ends there. Now I know that this isn’t a luxury hotel but this was quite poor for what it was. The room was small and basic, and very dated. The bed looked clean and was mostly comfortable, it was a bit hard for my partner, however the sheets were too small so when you slept at night the bottom sheet would unravel and you’d end up sleeping on the mattress which is kind of gross. It was annoying to only have one key card, which meant that when you arrived you’d have to use it to turn the lights / electricity on and this included the small fridge so nothing would keep cold straight away, and when you leave you have to take the card out from the slot meaning the fridge would turn off. This was very annoying. The bathroom was probably the worst part of the room. We had to step down into the bathroom from the bedroom, and it was extremely dated. The bathtub shower combo was very old, and had a gross shower curtain. The shower was barely hot as well, only like warm. The towels were the worst for me, they were so thin & small, and a floormat we assume. No hand towel or face towel.

      3 night romance trip, Sep 2, 2019

      Verified Expedia guest review

    • 2.0.Poor

      FILTHY 80% SMOKING FLOORS HOTEL WORST HOTEL

      This is the most terrible hotel experience. The rooms are filthy and all family rooms are SMOKING ONLY. This hotel is falsely advertising as 231 smoke-free guestrooms where instead 80% of their rooms are all SMOKING FLOOR ONLY. ALL FAMILY ROOMS ARE IN SMOKE FLOORS ONLY. I booked a family room by paying extra and the hotel front desk told me ALL FAMILY ROOMS are smoking only. So, I reluctantly ask for a downgrade to single rooms which they say are the only options for non-smoking in the hotel. Only 3 out of 18 floors in the hotel are of single room non-smoking. They then want to CHARGE EXTRA for getting an extra sleeping bed in the downgraded single room. This is ridiculous. I have already paid extra for the family room which they falsely advertised as SMOKE-FREE but clearly they don't care. On top of wanting to charge me more, they also want to take away another paid breakfast. Overall this is the worst hotel experience. Do not stay in this filthy, dark and bad hotel management. No manager on duty. They asked me to wait a few hours for the manager to come to work. Crazy! You are better off going elsewhere.

      Kok-Wai, 2 night family trip, Aug 27, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      Why tax was charged?

      Hotel.com charged me about Malaysian Ringgit 109 tax and asked me to get the tax refund from Hotel Continental. But Hotel Continental said it was Hotel.com who cahrged me the tax and I should speak to Hetel.com. Please tell me why you charged me the tax. I am a Malaysian and should not have been charged the tax. Please arrange tax refund of Malaysian Ringgit of around 109 to me. Thank you.

      How M, 3 night family trip, Jul 19, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      In town near beach

      1 night family trip, Jul 14, 2019

      Verified Expedia guest review

    • 4.0.Fair

      Benson, 1 night trip with friends, Dec 26, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      1 night trip, Aug 13, 2019

      Verified Expedia guest review

    • 6.0.Good

      3 night trip, Aug 10, 2019

      Verified Expedia guest review

    See all 15 reviews