Guests
All properties in Sunshine Coast, Queensland, Australia

Portobello By The Sea

4-star hotel with outdoor pool, near Moffat Beach

  • Free WiFi and free parking

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1 / 37Portobello By The Sea
6 Beerburrum Street, Sunshine Coast, 4551, QLD, Australia
8.0.Very Good.
  • We loved the location. The apartment was not clean to a standard i would expect, for the…

    Apr 1, 2021

  • First time staying here and we will be retuning again! Staff were absolutely delightful,…

    Mar 25, 2021

See all 82 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • 24 hours Gap period enforced between guest stays -

Guests rated location

Walkable
Quiet
Dining options
Easy parking
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Kitchen
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 55 smoke-free guestrooms
  • Weekly housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Terrace

For families

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave

What’s around

  • In Dicky Beach
  • Moffat Beach - 9 min walk
  • Shelly Beach - 20 min walk
  • Bulcock Beach - 35 min walk
  • Caloundra Private Clinic - 15 min walk
  • Currimundi Lake - 29 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Apartment, 3 Bedrooms, Balcony
  • Apartment, 2 Bedrooms, Balcony
  • Apartment, 1 Bedroom, Balcony

Location

6 Beerburrum Street, Sunshine Coast, 4551, QLD, Australia
  • In Dicky Beach
  • Moffat Beach - 9 min walk
  • Shelly Beach - 20 min walk

What’s around

Landmarks

  • In Dicky Beach
  • Moffat Beach - 9 min walk
  • Shelly Beach - 20 min walk
  • Bulcock Beach - 35 min walk
  • Caloundra Private Clinic - 15 min walk
  • Currimundi Lake - 29 min walk
  • Kings Beach - 33 min walk
  • Caloundra Health Service - 45 min walk
  • Queensland Air Museum - 3 mi / 4.8 km
  • Sunshine Coast Turf Club - 5.8 mi / 9.3 km

Getting around

  • Brisbane Airport (BNE) - 65 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 29 min drive
  • Landsborough Station - 24 min drive
  • Mooloolah Station - 26 min drive
  • Glasshouse Mountains Station - 26 min drive

At a glance

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-5 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

The front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 5 PM
  • Saturday - Sunday: 9 AM - 2 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Reception hours are 9 AM - 2:30 PM on public holidays.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Barbecue grills

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Scuba diving on site
  • Ecotours nearby
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Pool umbrellas

Services

  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 3
  • Elevator
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Things to enjoy

  • Separate dining area
  • Separate sitting area
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels
  • DVD player

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

More

  • Weekly housekeeping provided

Small print

Also known as

  • Portobello Sea
  • Portobello By The Sea Hotel
  • Portobello By The Sea Dicky Beach
  • Portobello By The Sea Hotel Dicky Beach
  • Portobello Sea Apartment
  • Portobello Sea Apartment Dicky Beach
  • Portobello Sea Dicky Beach

Optional extras

Late check-out can be arranged for an extra charge (subject to availability)

Rollaway beds are available for AUD 35 per night

Cribs/Infant beds are available for AUD 15.0 per night

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - 5 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include The Pocket Espresso (14-min walk), Jerome's (2 mi), and Forty Five 51 (2.1 mi).
  • Have fun during the warmer months with activities such as scuba diving. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
8.0.Very Good.
  • 6.0.Good

    A little outdated!

    Great location but not much to do nearby. Rooms are outdated and could do with a freshen up but they are OK. For the price I am sure you could get something much newer, modern and comfortable!

    Benjamin, 3 night business trip, Mar 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    view across the Pacific ocean is excellent if you can have one of the units facing north east If you have mobility problems, the stairs to higher floors can be a problem, as no lift to them close to food outlets, coffee and the beach across the road

    2 night family trip, Mar 11, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    I arrived late but the instructions were very clear and easy to follow. Good sized, well provided with kitchen utensils and appliances, clean and comfortable. I didn’t use the pool but it looked clean and well maintained. Good location near beach and restaurants.

    2 night trip, Feb 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Dec2020 and Jan 2021 - Great place

    This was our 3rd stay, great location, nice facilities and the rooms are very comfortable. Even though the accommodation was fully booked it never felt crowed. Staff are very friendly and parking always had available spaces. Good restaurants next door (walk to) Thai and Fish and Chips, for Pizza highly recommend Venice Gourmet Pizzas Caloundra. I have no reservations about recommending this place.

    Keith, 4 night family trip, Dec 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    close to everything that we needed pool area was great

    5 night romance trip, Dec 17, 2020

    Verified Wotif guest review

  • 2.0.Poor

    The only thing this hotel has going for it is location. But the caravan park across the road is also just as well located but undoubtably cleaner. Portobello is outdated, with terrible ventilation in the units. Our unit had mould in both bathrooms and on window ledges and blinds. Every surface felt dirty. Shower head was broken. Bathrooms stunk of mildew. Manager offered to move us to another unit. When we looked at it it also had mould in the bathrooms and dirt on surfaces. We ended up leaving and paying for alternate accomodation. The place we ended up in was $50/night cheaper and 1000 times better.

    Elle, 5 night family trip, Dec 15, 2020

    Verified Lastminute guest review

  • 2.0.Poor

    Misleading information. Says there is a lift, but there is only a lift in one part of the complex. For the rest you have to take the stairs, Not so good for the elderly. Also units are shabby, rundown and in need of repair and a proper clean. Mildew in bathrooms, broken tiles in shower held together with duct tape, torn fabric on sofa, dirty stains on bath towels and tea towels, broken venitian blinds. Only fans in bedrooms (no air-con) and fans work poorly. Key-pad to carpark often doesn't work, so have to ask staff to open the gate. Fridge freezes food, even on coolest setting. Had trouble turning off hotplate in kitchen, it was still hot 6 hous later even though it was turned off. Thick pile of dust behind dresser in bedroom (easily visable behind TV) etc, etc.

    7 night family trip, Dec 5, 2020

    Verified Wotif guest review

  • 4.0.Fair

    Will not stay again and would not recommend. Secure underground parking and lift to unit.Unit was tidy but not clean.(Was expecting a professionally cleaned unit during a global pandemic.) Balcony was not usable whilst aircon was on, toilet/bathroom had no exhaust fan and one window which opened onto resort walkway. Ceiling fans, doors, air conditioner, fridge, toilet and shower all worked fine. Did not test all windows, tv, Foxtel, phone, dishwasher, washing machine, dryer, cook top, kettle, toaster, swimming pool, or restaurant. Small container of milk, sugar satchels, soaps, shampoo, conditioner, bin bags, toilet paper, dish liquid, and washing liquid were provided in handy sample sizes - no tea, coffee, salt or pepper satchels. Internet was limited and very slow. Over priced for the quality/age of furnishing and appliances, the lack of cleanliness,lack of screens on windows and door, and poor design choices and placements in regards to the lack of bathroom exhaust fan and the air-conditioner pumping hot air onto the balcony. Location is excellent - being walking distance to Dicky beach and a small selection of essential and handy shops including takeaways, cafes, pharmacy, liquor store, hair dresser, butcher, cafes, onsite restaurant, and small IGA.

    Mrs.S, 2 night family trip, Nov 25, 2020

    Verified Wotif guest review

  • 4.0.Fair

    Will be telling friends and family of poor service

    Paid for a 1 bedroom apartment, was given a studio apartment with a moving divider wall. Water shut off from burst pipe and water would not be restored until (lunch time) following day. I needed to contact them several times to find out why the water was off and when it would be restored. Instead of offering a solution such as "we have bottled water here availble for your use in the reception room" You insisted on trying to explain to me how the water pipe burst. I don't need an explanation as this has already been explained every time I called to ask when our water would be turned on. The water was off from 9pm until 10am the next day and we needed to checkout by 10am. So we were without water the whole time in our apartment.. with a baby (I mention this because you probably dont realise how many baby bottles/containers/pacifiers etc I needed to wash or how i needed to bath my baby). I already told your receptionists and manager that I understand this was out of your control and not yoyr fault. But you had given me nothing besides a "oh well.. not our problem sorry". When asked if I could get compensation considering this was a basic amenity which was included in the COST of the room. You had told me would need to write to the city council. Poor customer service and zero empathy. Old and dirty cushions on couch, one with zipper completely broken off and stuffing coming out. Not very sanitary considering we have a teething toddler.

    2 night family trip, Oct 15, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Super outdated, smelt funny. Location itself was nice but expected better

    1 night trip, Sep 11, 2020

    Verified Wotif guest review

See all 82 reviews