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Frangipani Royal Palace Hotel

Photo gallery for Frangipani Royal Palace Hotel

Indoor pool
Front of property
Minibar, in-room safe, individually decorated, individually furnished
Daily buffet breakfast (USD 12 per person)
Lobby sitting area

Overview of Frangipani Royal Palace Hotel

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Frangipani Royal Palace Hotel

4.0 star property
4-star hotel with indoor pool, near National Museum of Cambodia
7.8 out of 10 Good
7.8/10 Good

408 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
# 27 St. 178, Sangkat Cheychumneas, Kaun Daun Penh, Riverfront, Phnom Penh, 12300
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Room service
  • 2 coffee shops/cafes
  • Conference centre
  • Business centre
  • Airport shuttle
  • Area shuttle
  • Shopping centre shuttle
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Phnom Penh City Centre
  • Riverside - 1 min drive
  • Royal Palace - 1 min drive
  • Central Market - 2 min drive
  • NagaWorld Casino - 2 min drive

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 30 min drive
  • Phnom Penh Railway Station - 24 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • Pizza 4P’s - 4 min walk
  • Grand River - 3 min walk
  • Starbucks - 5 min walk
  • David's Fresh Noodle (Handmade) - 1 min walk
  • Warung Bali - 4 min walk
Map

About this property

Frangipani Royal Palace Hotel

A great choice for a stay in Phnom Penh, Frangipani Royal Palace Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 15 per vehicle. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Frangipani Royal Caffe, which serves international cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights at this upmarket hotel. Fellow travellers like the pool and helpful staff.

Languages

English, Khmer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from noon until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Ferry terminal shuttle*

Off-site

  • Area shuttle within 15 km*
  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • An indoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)

Room amenities

Be entertained

  • 24-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Frangipani Royal Caffe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Frangipani Royal Sky Bar – This rooftop bar overlooks the pool and garden and specialises in international cuisine. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.
Frangipani Royal SkyLoung – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12 for adults and USD 11 for children
  • Airport shuttle service is offered for an extra charge of USD 15 per vehicle (one-way)
  • Ferry terminal shuttle service is offered for an extra charge
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Early check-in can be arranged for an extra charge of 50 per cent of room rate (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Pool, spa, & gym (if applicable)

  • Children under 11 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
Please note this property does not permit visitors in guestrooms.

Also known as

Frangipani Royal Palace Hotel Phnom Penh
Frangipani Royal Palace Hotel
Frangipani Royal Palace Phnom Penh
Frangipani Royal Palace
Frangipani Royal Palace
Frangipani Royal Palace Hotel Hotel
Frangipani Royal Palace Hotel Phnom Penh
Frangipani Royal Palace Hotel Hotel Phnom Penh

Frequently asked questions

Does Frangipani Royal Palace Hotel offer free cancellation for a full refund?
Yes, Frangipani Royal Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Frangipani Royal Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Frangipani Royal Palace Hotel?
Yes, there's an indoor pool.
Are pets allowed at Frangipani Royal Palace Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Frangipani Royal Palace Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Frangipani Royal Palace Hotel?
Yes, an airport shuttle is available. The charge is USD 15 per vehicle one-way.
What are the check-in and check-out times at Frangipani Royal Palace Hotel?
You can check in from noon - midnight. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Frangipani Royal Palace Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (2-min drive) is nearby.
What is there to do at Frangipani Royal Palace Hotel and nearby?
Frangipani Royal Palace Hotel has an indoor pool and a garden.
Are there restaurants at or near Frangipani Royal Palace Hotel?
Yes, Frangipani Royal Caffe offers al fresco dining, international cuisine and garden views.
What's the area around Frangipani Royal Palace Hotel like?
Frangipani Royal Palace Hotel is located on the waterfront in Phnom Penh City Centre, a short 1-minute walk from National Museum of Cambodia and 3 minutes' walk from Riverside. Travellers love the hotel's prime location.

Reviews

7.8

Good

8.1/10

Cleanliness

8.3/10

Staff & service

7.3/10

Amenities

7.4/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

4/10 Fair

Great staff, but very old property and much less clean facilities. Very noisy from outside traffic and loud music from outside. I would not go back to this property again.
Hari, 2-night trip
Verified Hotels.com guest review

6/10 Good

Anju, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Anju, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and customer service
The hotel is situated next to the Royal Palace and most attractions were walking distance. The staff were also very attentive and accommodated our specific requests. It’s a period hotel. The decor is slightly tired but the rooms are clean. There’s breakfast which was a mix of Asian breakfast with some Western touches - yogurt and fruits, toast, fried egg, baked beans etc. It was not a huge breakfast but adequate. Overall a good experience at the hotel.
Anusha, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property, great view, great location, loved the rooftop pool
Verified Expedia guest review

10/10 Exceptional

The view and service.
Andrew, 2-night trip
Verified Expedia guest review

8/10 Very good

It’s aging. There are a ton of new hotels that are nicer for the same price with larger pools and roof top bars. Unless you have a room with a view of the palace, as I did, not sure it’s worth the price. The view is lovely and I’d stay again as long as I could book a room with the palace and museum view.
4-night business trip
Verified Expedia guest review

4/10 Fair

The property is in a good location close to a few key attractions
2-night trip with friends
Verified Expedia guest review

4/10 Fair

Overpriced, outdated and unfriendly
Just spent 5 nights here over the New Year period. The location is good (right next to the Royal Palace and Riverside), but that's about it. Daily breakfast is average and nothing gets replenished. Get there by 7am or deal with whatever is left!!! The room itself is outdated and there was an issue with the shower where only hot water comes out (incredibly dangerous). The hotel staff are indifferent to guests...ignoring you as you walk past them and rarely acknowledging you at breakfast. We paid extra to stay in a hotel near Riverside with a pool.....sadly the water looked cloudy and unclean, so we did not end up using the pool at all. There is a nice skybar on level 8 with great views and happy hour drink prices each afternoon. Overall a big disappointment and we will not be coming back.
Peter, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good for value
Very good place for family easy to allocate and strategic place to stay for traveller. The hotel is clean and tidy and worth of the value
3-night trip
Verified Hotels.com guest review