The Ritz-Carlton, Vienna

Photo gallery for The Ritz-Carlton, Vienna

Primary image
Indoor pool
Indoor pool
Balcony
Premium bedding, minibar, in-room safe, desk

Overview of The Ritz-Carlton, Vienna

The Ritz-Carlton, Vienna

5.0 star property
Luxury hotel with spa, near Vienna State Opera

9.4/10 Exceptional

465 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is €345
Price available on 11/07/2022
Map
Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Vienna, Vienna, 1010
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • 24-hour room service
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Innere Stadt
  • Vienna State Opera - 8 min walk
  • Albertina - 10 min walk
  • Stephansplatz - 11 min walk
  • St. Stephen's Cathedral - 12 min walk
  • Spanish Riding School - 13 min walk
  • Naschmarkt - 15 min walk
  • Mariahilfer Street - 16 min walk
  • Hofburg Imperial Palace - 17 min walk
  • Museumsquartier - 18 min walk
  • Belvedere - 18 min walk

Getting around

  • Vienna International Airport (VIE) - 23 min drive
  • Wien Mitte Station - 12 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 22 min walk
  • Vienna (XWC-Vienna Central Station) - 28 min walk
  • City Park U-Bahn - 3 min walk
  • Karlsplatz U-Bahn - 7 min walk
  • Stubentor U-Bahn - 9 min walk
  • Airport shuttle (surcharge)

About this property

The Ritz-Carlton, Vienna

Putting you within a 10-minute drive of Vienna State Opera and Albertina, The Ritz-Carlton, Vienna features a rooftop terrace and offers an airport shuttle (available 24 hours) for EUR 65 per room. You can visit the spa to indulge in deep-tissue massages, body wraps or hydrotherapy, and regional cuisine is served at Dstrikt Steakhouse, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre. The pool and helpful staff get good marks from fellow travellers. Public transportation is only a short walk: City Park U-Bahn is 3 minutes and Karlsplatz U-Bahn is 7 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 21 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 202 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 21 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets allowed (dogs and cats only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 50 per day)
  • On-site valet parking (EUR 50 per day; includes in/out privileges)
  • On-site extended parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Babysitting (surcharge)
  • Children's menu

Working away

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (3229 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Hand-held showerheads
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Doorbell and phone notifications

Languages spoken

  • Arabic
  • Bulgarian
  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Russian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

The Ritz-Carlton Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Dstrikt Steakhouse – This steakhouse specialises in regional cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
Pastamara – This lobby lounge specialises in Italian cuisine and serves brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
D-bar – On-site cocktail bar. Open daily.
Atmosphere Rooftop Bar – This rooftop bar specialises in local and international cuisine. Open daily.

Awards and affiliations

The Ritz-Carlton, Vienna is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of EUR 38 for adults and EUR 19 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 65 per room (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 100.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pets are allowed for an extra charge of EUR 40 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Self-parking costs EUR 50 per day
  • Valet parking costs EUR 50 per day with in/out privileges
  • Extended parking is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 48 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 21 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Ritz-Carlton Vienna Hotel
Ritz-Carlton Vienna
The Ritz-Carlton, Vienna Hotel
The Ritz-Carlton, Vienna Vienna
The Ritz-Carlton, Vienna Hotel Vienna

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.3/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Upgraded to fabulous room. Private dining upgrade totally worth it. Our Breakfast was also included with our room..amazing with fresh OK and any item you wish…no restrictions. Roof top bar noisy but that is expected. Bed super comfortable. Staff aims to please. Will definitely make this my hotel when visiting Vienna.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the fragrant lobby!
Very nice hotel - beautiful smell as you enter the lobby. Staff helped in arranging laundry service which was swift but forgot to make a reservation at on-site restaurant- perhaps I asked for too many things! Bed was extremely comfortable. Avocado on power bread was delicious!
Camille, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sam, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Top of the top Service Clean Room Breakfast One of the best hotel
RAMI, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maureen Claire, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maureen Claire, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Beautiful Hotel Well Worth The Extra Cost!
A beautiful hotel in a great location. Set just on the edge of the Innere Stadt (the central district of Vienna). There are two very good tram routes - the 2 and the D - just a minutes walk from the hotel. The room itself is large with high ceilings and with plenty of wardrobe space, a Nespresso machine and safe. The bed is indeed king-size (so many hotels say they have king-size beds but don't), although it was not as comfortable as I would have hoped - I prefer a softer mattress. The bathroom is also large, with a soaking tub, a separate shower, toilet and one sink. An added bonus is that the bathroom floor is heated - a nice touch! The only real downside to the room is the lack of comfortable chairs - there is only one! There is a desk chair but that is not meant to be sat on for long periods. It was so difficult to sit with my husband and enjoy the Prosecco we were given as a small gift from the hotel to celebrate my birthday! Breakfast was lovely with a great selection of Austrian foods to try - I would definitely suggest the 'Egg in a Glass with Sour Cream & Chives'! The staff were always friendly and acknowledged you throughout the day. Do try the swimming pool as well; its a good size for doing laps or if you just want a relaxing splash in the water. Not many hotels in Vienna have swimming pools, so if that's important to you, take note. In conclusion, if we do go back to Vienna, this is the hotel we will want to stay at - no questions asked!
Ms S, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone deserves to stay at least once in their life at the Ritz-Carlton Vienna. Centrally located, the property is gorgeous inside and out, with superior service at every level. I recommend it without reservation.
David, 4-night romance trip
Verified Orbitz guest review