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All properties in Vienna, Vienna (state), Austria
1 room, 2 adults

The Ritz-Carlton, Vienna

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
Schubertring 5-7, Vienna, Vienna, 1010, Austria

Luxury hotel with spa, near Vienna State Opera
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Pool
Great pool
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
Room
Great room

The Ritz-Carlton, Vienna

from €325
  • Club Room, 1 King Bed
  • Club Suite, 1 Bedroom, City View
  • Deluxe Room, 1 King Bed
  • Executive Suite, 1 Bedroom, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking, City View
  • Premium Room, 1 King Bed, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Balcony
  • Suite, 1 King Bed
  • Family Suite, 1 King Bed
  • Premium Room, 2 Twin Beds, Courtyard View
  • Deluxe Room, 2 Twin Beds, Courtyard View
  • Presidential Suite, 1 King Bed, City View (Club Lounge Access)
  • Suite, 2 Bedrooms, Corner (Club Lounge Access)

What’s around The Ritz-Carlton, Vienna

Landmarks

  • In Innere Stadt
  • Vienna State Opera - 8 min walk
  • Albertina - 10 min walk
  • Stephansplatz - 11 min walk
  • St. Stephen's Cathedral - 12 min walk
  • Spanish Riding School - 13 min walk
  • Naschmarkt - 14 min walk
  • Hofburg Imperial Palace - 17 min walk

Getting around

  • Vienna Intl. Airport (VIE) - 25 min drive
  • Wien Mitte Station - 11 min walk
  • Vienna Praterstern Station - 28 min walk
  • Vienna Central Station - 29 min walk
  • City Park U-Bahn - 3 min walk
  • Karlsplatz U-Bahn - 7 min walk
  • Stubentor U-Bahn - 9 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 202 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Valet parking (limited) *

  • Electric vehicle charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 3229
  • Conference space size (meters) - 300
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Hand-held showerhead
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Doorbell/telephone notification
Languages Spoken
  • Arabic
  • Bulgarian
  • Chinese
  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Ritz-Carlton Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Dstrikt Steakhouse - This steakhouse specializes in regional cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Pastamara - This lobby lounge specializes in Italian cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

D-bar - Onsite cocktail bar. Open daily.

Atmosphere Rooftop Bar - This rooftop bar specializes in local and international cuisine. Open daily.

The Ritz-Carlton, Vienna’s small print

Also known as

  • Ritz-Carlton Hotel Vienna
  • The Ritz-Carlton, Vienna Hotel Vienna
  • Ritz-Carlton Vienna
  • Vienna Ritz-Carlton
  • Ritz-Carlton Vienna Hotel
  • The Ritz Carlton Vienna
  • The Ritz-Carlton, Vienna Hotel
  • The Ritz-Carlton, Vienna Vienna

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 50 per day

Valet parking costs EUR 50 per day with in/out privileges

Extended parking is available for an extra charge

Rollaway beds are available for EUR 80.0 per night

Full breakfast is offered for an extra charge of EUR 38 for adults and EUR 19 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 40 per pet, per night

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Ritz-Carlton, Vienna

  • Does The Ritz-Carlton, Vienna offer free cancellation for a full refund?
    Yes, The Ritz-Carlton, Vienna does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Ritz-Carlton, Vienna?
    Yes. Self parking costs EUR 50 per day. Valet parking costs EUR 50 per day. Parking spots may be limited.
  • Is there a pool at The Ritz-Carlton, Vienna?
    Yes, there's an indoor pool.
  • Are pets allowed at The Ritz-Carlton, Vienna?
    Yes, cats and dogs are welcome. There's a charge of EUR 40 per pet, per night.
  • What are the check-in and check-out times at The Ritz-Carlton, Vienna?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near The Ritz-Carlton, Vienna?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by The Ritz-Carlton, Vienna?
    Yes, an airport shuttle is available.
  • What is there to do near The Ritz-Carlton, Vienna?
    Recommended spots to visit include Vienna State Opera (8-min walk) and Albertina (10-min walk), along with Stephansplatz (11-min walk) and St. Stephen's Cathedral (12-min walk).

Recent reviews

Exceptional 9.4 From 258 reviews

Exceptional 10.0
It was great, the level of service of the ritz Carlton wherever you go is always outstanding. Also perfectly located to get to anywhere in the city
Alfredo, us3 night family trip
Very Good 8.0
Maria the assistant manager in pastamara inside the hotel was very helpful and friendly. She gave great suggestions of what to do during our time in Vienna. Aside from Maria the rest of the staff was alright. Pretty average experience with the exception of Maria, she is a true asset to this hotel.
us2 night trip
Exceptional 10.0
Superb!!
il5 night trip
Exceptional 10.0
Amazing!
Another great hotel by the Ritz Carlton. Great location, staff, and child friendly. Loved the Spa and amenities. Great restaurants as well!
il4 night family trip
Exceptional 10.0
Ritzy spectacular!
Amazingly spectacular! One of the best Ritz suites! Check-in was a breeze. The concierge was very helpful. I like the free candies and water by the lobby and entrance, especially for summer. But the breakfast buffet was disappointing. Overall, another outstanding service!
us2 night family trip
Very Good 8.0
Their english is not very good.
Yesol, us2 night romance trip
Exceptional 10.0
Loved it.
Great service all round. Loved the bar for drinks. Really attentive service for breakfast. The concierge was very helpful.
gb3 night family trip
Exceptional 10.0
Great people and establishment
Everyone in reception team and concierge team made our stay a delightful one. Silvia the manager of the reception team was super helpfull and kind.
keyvan, us2 night family trip
Very Good 8.0
Vienna R&R
Just a quick trip to Vienna and the RC had everything necessary! The staff here are the true superstars! Honestly.....they will make everything perfect for you!
Sam, us1 night trip
Exceptional 10.0
Amazing few days in Vienna!
Absolutely amazing stay from start to finish! All front desk staff go above and beyond to take care of your every need! Genuinely care and remember your name when you come to the front desk! Who does that now? Ehab in the breakfast dining room was stellar! Took excellent care of us each morning! Highly recommend this hotel! A gem in Vienna! Would absolutely stay again!
ca2 night family trip

The Ritz-Carlton, Vienna

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