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Hotel Neue Post

Photo gallery for Hotel Neue Post

Exterior
Indoor pool, outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas
Poolsuite | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Overview of Hotel Neue Post

Hotel Neue Post

4.5 star property
4.5-star ski hotel with spa, near Congress Zillertal - Europahaus Mayrhofen

9.0/10 Superb

90 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Hauptstraße 400, Mayrhofen, Tirol, 6290
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Lazy river
  • Nightclub
  • Rooftop terrace
  • Free ski shuttle
  • Ski storage
  • Ski passes
  • 3 indoor and 4 outdoor tennis courts
  • Health club
For families
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Lift
  • Dressing gowns

Room options

About this area

What's nearby

  • Heart of Mayrhofen
  • Hintertux Glacier Ski Resort - 31 min drive

Getting around

  • Innsbruck (INN-Kranebitten) - 57 min drive
  • Mayrhofen Station - 3 min walk
  • Bichl im Zillertal Station - 3 min drive
  • Ramsau - Hippach Station - 8 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • Kostner - 3 min walk
  • Mo's Esscafe & Musicroom - 4 min walk
  • El Toro - 4 min walk
  • Edelweiss Lounge - 4 min walk
  • China Restaurant - 5 min walk

About this property

Hotel Neue Post

Hotel Neue Post features snowshoeing and a free ski shuttle. You can visit the spa to be pampered with hot stone massages, body treatments or reflexology, and Restaurant Postwirt, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a nightclub. Ski passes and storage are also available. Fellow travellers like the helpful staff and walkability.

Languages

English, French, German, Hungarian, Italian, Russian, Slovak

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 99 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until 10:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, up to 44 lbs)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle*

Off-site

  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service

Travelling with children

  • Mini golf
  • Lazy river
  • Bowling alley
  • Children's menu
  • Children's games
  • Toys
  • Art supplies
  • Children's books
  • Baby monitor

What to do

  • Tennis
  • Archery
  • Bowling alley
  • Mini golf
  • Mountain biking
  • Ropes course
  • Concerts/live shows
  • Shopping
  • Pool table
  • Air hockey
  • Table football
  • Ping pong
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Access to nearby health club
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Water tubing nearby
  • Scooter/moped hire nearby

Working away

  • Meeting room
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas
  • Ski storage
  • Snow sports gear

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • 3 indoor tennis courts
  • Lazy river
  • Nightclub
  • Hot tub
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Music library

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Close-captioned TV
  • Lever door handles

Languages

  • English
  • French
  • German
  • Hungarian
  • Italian
  • Russian
  • Slovak

Ski

  • Free ski shuttle
  • Ski passes
  • Priority access to ski lifts
  • Ski storage
  • Snowshoeing
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Ski hire shops

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Heating
  • Dressing gowns and slippers
  • Children's dressing gowns

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, sports massages, Swedish massages and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Dining

Restaurant Postwirt – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Cafe Neue Post – This café specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Post Tenne – This bar specialises in international cuisine and serves dinner and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 6:00 PM
  • Children under 6 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards and cash.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Hotel Neue Post Mayrhofen
Hotel Neue Post
Neue Post Mayrhofen
Neue Post
Hotel Neue Post Hotel
Hotel Neue Post Mayrhofen
Hotel Neue Post Hotel Mayrhofen

Frequently asked questions

Does Hotel Neue Post offer free cancellation for a full refund?
Yes, Hotel Neue Post does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Neue Post?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at Hotel Neue Post on 9 December 2022 start from €319, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Neue Post?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Neue Post?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Hotel Neue Post?
Yes, dogs are welcome, with a maximum weight of 44 lbs per pet. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Neue Post?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Hotel Neue Post?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Neue Post?
You can check in from 3 PM - 10:00 PM. Check-out time is 10 AM.
What is there to do at Hotel Neue Post and nearby?
Have fun with on-site activities such as mountain biking and archery, and practise your swing on the tennis courts. Additional recreation on-site includes bowling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Neue Post also has a nightclub, a lazy river and a 24-hour fitness centre, as well as a sauna, an arcade and a garden.
Are there restaurants at or near Hotel Neue Post?
Yes, there are 2 on-site restaurants, featuring al fresco dining and international cuisine. Nearby restaurants include Kostner (3-min walk), Mo's Esscafe & Musicroom (4-min walk) and El Toro (4-min walk).
What's the area around Hotel Neue Post like?
Hotel Neue Post is in the heart of Mayrhofen, a short 3-minute walk from Mayrhofen Station and 11 minutes' walk from Penkenbahn Gondola. Travellers say that the area is walkable and ideal for skiing.

Overall score and ratings

9.0

Superb

9.5/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

michael, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful pools, sauna and food at the restaurant. Service is great. Located close to the ski gondola. Will definitely come again.
Elvira, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Traditional and clean. Restaurant staff were excellent and extremely friendly.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

The location was convenient for both the train station and the ski bus so you barely had to carry your skis at all. The hotel was spotless and the food was so good. Spa area is great with multiple saunas and a pool and relaxation area, I'd recommend it to anyone.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Shimon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel comfort for sport families holiday With good restaurant and bar
7-night family trip
Verified Orbitz guest review

10/10 Exceptional

A wonderful, traditional, family-owned hotel that despite being large, offers very friendly and personal service. Nothing was too much trouble, the food was excellent, and you couldn't ask for more!
Sarah, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Ebookers guest review

10/10 Exceptional

Short family ski trip
Lovely friendly staff especially our waiters ferenc & darius food was very tasty and plenty of it only gripe need better pillows and thought the lounge area on 2nd floor could be utilised better by having bar in it
Emily patient, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Don’t look elsewhere - book this one!
Well, it’s a family run hotel and the beauty of it is being close to all the ski activities in addition providing absolutely amazing meals and facilities.
Oleksiy, 7-night trip with friends
Verified Hotels.com guest review