Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Playa de Palma, Balearic Islands, Spain
1 room, 2 adults

Hotel Riu Festival

4-star4 stars
Camino de las Maravillas, n°7, Playa de Palma, Mallorca, 07610, Spain

4-star hotel with outdoor pool, near Playa de Palma
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Spain may have travel restrictions in place due to COVID-19. Find out more

  • We had a lovely stay and catch up with family. Very impressed with the cleaning and care…Nov 15, 2020
  • A very comfortable week with excellent friendly service. The food was very good so now…Nov 14, 2020

Hotel Riu Festival

from €54
  • Standard Double Room, Balcony
  • Grand Double Room, Balcony
  • Double Room, Sea View

What’s around Hotel Riu Festival

Landmarks

  • El Arenal Beach - 24 min walk
  • Playa de Palma - 4 min walk
  • Palma Aquarium - 32 min walk
  • Port of El Arenal - 32 min walk
  • Aqualand El Arenal - 41 min walk
  • La Porciuncula Church - 6 min walk
  • Forestal park - 7 min walk
  • Platja de Can Pastilla - 37 min walk

Getting around

  • Palma de Mallorca Airport (PMI) - 6 min drive
  • Marratxi Poligon Station - 12 min drive
  • Es Caülls Station - 14 min drive
  • Marratxi Station - 14 min drive

At a glance

Key facts

Hotel size

  • This hotel has 238 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Spain may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free street parking nearby

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Pool sun loungers
  • Bicycle rentals nearby
  • Windsurfing nearby
  • Pool umbrellas
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Garden
  • Terrace
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Dining

Main Restaurant - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.

Lobby bar - Onsite bar. Open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Riu Festival’s small print

Also known as

  • Hotel Riu Festival
  • Hotel Riu Festival Hotel Playa de Palma
  • Hotel Riu Festival Playa de Palma
  • Riu Festival
  • Riu Festival Hotel
  • Riu Festival Playa de Palma
  • Hotel Riu Festival Playa De Palma, Majorca
  • Hotel Riu Festival Playa De Palma Majorca
  • Hotel Riu Festival Hotel
  • Hotel Riu Festival Playa de Palma

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available.

The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) and Covid-19 Health Protocol (RIU) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Riu Festival

  • Does Hotel Riu Festival offer free cancellation for a full refund?
    Yes, Hotel Riu Festival does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Riu Festival?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is there a pool at Hotel Riu Festival?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Riu Festival?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Riu Festival?
    You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM.
  • Are there restaurants at or near Hotel Riu Festival?
    Yes, Main Restaurant offers local and international cuisine. Nearby restaurants include Rincón Gallego (4-min walk), XII Apostples (5-min walk), and MG (5-min walk).
  • Is there an onsite casino at Hotel Riu Festival?
    No, this hotel doesn't have a casino, but Mallorca Casino (20-min drive) is nearby.

Recent reviews

Superb 9.0 From 75 reviews

Very Good 8.0
good option in Mallorca
Nice hotel, good breakfast and dinner buffets, rooms a little on the small side.
gb4 night family trip
Exceptional 10.0
Bathroom excellent , had an automatic light very dimmed if you went on the middle of the night T, reception were very friendly The restaurant was very friendly too!! The only thing I would say is that my accommodation being half board I would had expected the soft dinks included , but wasn’t the case , not a big bother , but a bit of a feedback
M, gb1 night family trip
Very Good 8.0
great little getaway!
Great quick getaway. Good food, nice room. Can’t really fault it. The only minor issue is one of the 2 lifts was out of action so there was a bit of a wait if you didn’t take the stairs.
David, gb1 night trip
Exceptional 10.0
Everything was great but 4stars hotel you should provide slippers and shower cap in the room would be perfect
Geoffrey, gb4 night trip
Exceptional 10.0
Fabulous staff. Really helpful and smiley. Sometimes a long wait for the lifts. Excellent food
gb5 night family trip
Exceptional 10.0
plenty of space in room.while the room was excellant I would have liked one with a more pleasant view from the balcony
gb4 night romance trip
Very Good 8.0
Pleasant weekend break
I have recently come back from a pleasant stay at Roy Festival. The hotel was very clean and well presented and close to the beach ( although not on the beach front as I had thought from the pictures when booking). The room had everything we needed and I personally found the beds extremely comfortable. My only grumble is that I booked a sea view room having stayed at another hotel further down the beach previously and capturing amazing sunsets. I would say my room didn’t really have a seas view room, you could see the sea don’t get me wrong but in the distance and I was very disappointed that the “sea view” discribwd by the hotel upon booking the room was questionable. There was building work going on at a sister hotel over the road but luckily this did not disturb us as they didn’t do the work at silly hours of the day. Overall a great weekend break and I would use the hotel again in a busier season.
Emily, gb2 night trip with friends
Exceptional 10.0
Winter sun mini break🌞🌞
My wife & I booked here for a couple of nights to catch our last sunshine of the year. Great location, a 2min walk from main bus route to palma which is only 15mins away & great value at 1.50 Euros Hotel was very clean, check in/out was very quick & simple. We stayed half board & food was amazing. Would definitely reccomend this hotel & would stay here again.
Steven, gb2 night trip
Exceptional 10.0
Very satisfied all round.
John, gb2 night trip
Exceptional 10.0
I highly recommend!
I was given a modern, spotless room with a balcony and a sea view i had requested. There were several power points for chargers (good internet) and travel kettle. The big powerful shower and good towel supply, comfortable queen bed, flat screen tv and good choice of lighting helped me enjoy my short break. There was a huge food choice and wine list at meal times. The dining room staff did a very good job constantly clearing tables (i hate sitting at a table with dirty pots) and at the same time everyone had attention. There was an outside pool and a garden, both kept spotless, several bars and comfortable seating areas. With polite and cheerful reception staff, at a modern hotel close to the sea, with easy connection with the airport (15 and 25 bus), what more can i say except i loved my stay here.
Mary, gb2 night trip

Hotel Riu Festival