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All properties in Palma de Mallorca, Balearic Islands, Spain

Hotel Riu Festival

4-star hotel with outdoor pool, near Playa de Palma

  • Free WiFi
From
€143

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  • Hotel Riu Festival
  • Hotel Riu Festival
  • Beach/Ocean View
  • Bathroom
  • Hotel Riu Festival
Hotel Riu Festival. Image 1 of 26.
1 / 26Hotel Riu Festival
9.0.Superb.
  • Excellent for my 1 night stay Only problem no coffee in morning as had to leave at 6am…

    Jan 15, 2021

  • A very comfortable week with excellent friendly service. The food was very good so now…

    Nov 5, 2020

See all 117 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 238 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Beach umbrellas

For families

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Hair dryer

What’s around

  • El Arenal Beach - 24 min walk
  • Playa de Palma - 4 min walk
  • Port of El Arenal - 32 min walk
  • Aqualand El Arenal - 41 min walk
  • La Porciuncula Church - 6 min walk
  • Forestal park - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Room, Balcony
  • Grand Double Room, Balcony
  • Double Room, Balcony, Sea View

Location

  • El Arenal Beach - 24 min walk
  • Playa de Palma - 4 min walk
  • Port of El Arenal - 32 min walk

What’s around

Landmarks

  • El Arenal Beach - 24 min walk
  • Playa de Palma - 4 min walk
  • Port of El Arenal - 32 min walk
  • Aqualand El Arenal - 41 min walk
  • La Porciuncula Church - 6 min walk
  • Forestal park - 7 min walk
  • Platja de Can Pastilla - 37 min walk
  • Platja d'Or - 43 min walk
  • Cala Estancia - 2.4 mi / 3.8 km
  • Cathedral of Santa Maria of Palma - 8 mi / 12.9 km
  • Basilica of St. Francis - 7.6 mi / 12.3 km

Getting around

  • Palma de Mallorca Airport (PMI) - 10 min drive
  • Marratxi Pont d Inca Nou Station - 12 min drive
  • Marratxi Poligon Station - 12 min drive
  • Es Caülls Station - 14 min drive

At a glance

Hotel size

  • This hotel has 238 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 1:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival. All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free offsite parking nearby
  • Street parking available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Pool sun loungers
  • Bicycle rentals nearby
  • Windsurfing nearby
  • Pool umbrellas

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Garden
  • Terrace

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Minibar

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Main Restaurant - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.

Lobby bar - Onsite bar. Open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Hotel Riu Festival
  • Hotel Riu Festival Hotel
  • Hotel Riu Festival Palma de Mallorca
  • Hotel Riu Festival Hotel Palma de Mallorca
  • Hotel Riu Festival Playa de Palma
  • Riu Festival
  • Riu Festival Hotel
  • Riu Festival Playa de Palma
  • Hotel Riu Festival Playa De Palma, Majorca
  • Hotel Riu Festival Playa De Palma Majorca

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Riu Festival does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 1:00 PM - midnight. Check-out time is 11:00 AM.
  • Yes, Main Restaurant offers local and international cuisine. Nearby restaurants include Rincón Gallego (4-min walk), XII Apostples (5-min walk), and MG (5-min walk).
  • No, this hotel doesn't have a casino, but Mallorca Casino (21-min drive) is nearby.
  • Have fun with nearby activities like cycling, horseback riding, and windsurfing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
9.0.Superb.
  • 10.0.Exceptional

    Family time.

    We had a lovely stay and catch up with family. Very impressed with the cleaning and care taken during this epidemic. Felt very safe. Special thanks to Antonio, Miguel on reception helping me with the problems I had and to Juana our cleaner. Food excellent and so we're all the staff. The only thing lacking is tea and coffee making facilities.x

    Sandra, 8 night family trip, Nov 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    good option in Mallorca

    Nice hotel, good breakfast and dinner buffets, rooms a little on the small side.

    4 night family trip, Sep 24, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Food was good. Attentive personal. Asked to have ac at night and the manager elected to

    1 night trip, Sep 5, 2020

    Verified Expedia guest review

  • 6.0.Good

    No ac at night even though complain we complain with the front desk. Apparently the manger wanted to

    4 night trip, Sep 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Bathroom excellent , had an automatic light very dimmed if you went on the middle of the night T, reception were very friendly The restaurant was very friendly too!! The only thing I would say is that my accommodation being half board I would had expected the soft dinks included , but wasn’t the case , not a big bother , but a bit of a feedback

    M, 1 night family trip, Jan 16, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    great little getaway!

    Great quick getaway. Good food, nice room. Can’t really fault it. The only minor issue is one of the 2 lifts was out of action so there was a bit of a wait if you didn’t take the stairs.

    David, 1 night trip, Jan 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything was great but 4stars hotel you should provide slippers and shower cap in the room would be perfect

    Geoffrey, 4 night trip, Jan 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fabulous staff. Really helpful and smiley. Sometimes a long wait for the lifts. Excellent food

    5 night family trip, Jan 2, 2020

    Verified Ebookers guest review

  • 10.0.Exceptional

    plenty of space in room.while the room was excellant I would have liked one with a more pleasant view from the balcony

    4 night romance trip, Dec 22, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Pleasant weekend break

    I have recently come back from a pleasant stay at Roy Festival. The hotel was very clean and well presented and close to the beach ( although not on the beach front as I had thought from the pictures when booking). The room had everything we needed and I personally found the beds extremely comfortable. My only grumble is that I booked a sea view room having stayed at another hotel further down the beach previously and capturing amazing sunsets. I would say my room didn’t really have a seas view room, you could see the sea don’t get me wrong but in the distance and I was very disappointed that the “sea view” discribwd by the hotel upon booking the room was questionable. There was building work going on at a sister hotel over the road but luckily this did not disturb us as they didn’t do the work at silly hours of the day. Overall a great weekend break and I would use the hotel again in a busier season.

    Emily, 2 night trip with friends, Nov 29, 2019

    Verified Hotels.com guest review

See all 117 reviews