Hotel Victoria

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View from room
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Hypo-allergenic bedding, in-room safe, desk, soundproofing

Overview of Hotel Victoria

Hotel Victoria

3.5 star property
Riverfront hotel in Downtown Cuenca with restaurant and bar/lounge

9.4/10 Exceptional

108 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Laundry facilities
The price is €61
Price available on 26/06/2022
Calle Larga 6-93 Y Borrero, Cuenca, Azuay, 10104
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Children stay free
  • Private bathroom
  • Living room
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cuenca
  • Calderon Park - 2 min drive
  • El Cajas National Park - 37 min drive

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 13 min drive

About this property

Hotel Victoria

A great choice for a stay in Cuenca, Hotel Victoria is only 2 mi (3.2 km) from the airport. For a bite to eat, guests can visit El Jardin, which is open for breakfast, lunch and dinner, and offers garden views. A bar/lounge, a snack bar/deli and a terrace are other highlights at this Victorian hotel. The convenient parking and helpful staff get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms
  • Arranged over 5 floors


  • Check-in time from 1:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • Pets stay for free
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's menu

Working away

  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas


  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Piano


  • Lift

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


El Jardin – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.


This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Victoria Cuenca
Victoria Cuenca
Hotel Victoria Hotel
Hotel Victoria Cuenca
Hotel Victoria Hotel Cuenca

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Juan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, tons of local flavor in the decor, easy to walk. Loved it!
John, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Best of all was the staff, from reception to bar and food, and room service, it cof not be better. Every one well trained and friendly I'd give it a 1 10 on a 5 scale
Joel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Historic building right in the center of old town. Rooms completely refurbished. Excellent on-site restaurant. Overlooked the river.
Daniel, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved the easy walk to parks,restaurants, transportation, and shopping. It was a charming, well-maintained hotel and the included breakfast was very nice. The staff was friendly and helpful. I honestly cannot think of a single area in which improvement would be recommended.
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The property has a great location, just above the river that traverses the city and within walking distance of the historic core of Cuenca. The breakfast served in the restaurant is outstanding. The staff was very helpful in setting up our day trips to Ingapirca and the Parque Nacional Cajas, as well as arranging our transportation to Saraguay. My only criticism is that there are few hooks in the bathroom to hang clothes while bathing.
4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great place
It was a very nice hotel and in a great location.
MATTHEW, 3-night trip
Verified guest review

10/10 Exceptional

Hotel Victoria was fabulous -- great location in Old Town Cuenca, beautiful furnishings, professional and friendly staff, delicious breakfast in the downstairs restaurant, reasonably priced. Incredible view of the city from my room. Highest recommendation.
1-night trip
Verified Orbitz guest review

10/10 Exceptional

Excellent choice in Cuenca!
Perfect central location, free parking, lush garden, rooms and dining overlooking the river. Old-world style, modern comforts. Great on-site restaurant with good-value and high quality daily 3-course specials.
Tina, 3-night trip
Verified guest review

10/10 Exceptional

Mr Daniel Miller
Hotel Victoria is an outstanding, historical hotel above Tomebamba River and 4 blocks from Parque Calderon in El Centro. Great location! Restaurant food and very good and service outstanding. Highly recommended.
Daniel, 7-night trip
Verified guest review