See all properties

Choose dates to view prices

Aparthotel Puerto Plata

Photo gallery for Aparthotel Puerto Plata

Terrace/patio
Studio | Living area | Flat-screen TV
Dinner served, pool views
Property grounds
Reception

Overview of Aparthotel Puerto Plata

Aparthotel Puerto Plata

2.0 star property
Beach hotel with water park, near Amadores Beach

7.0/10 Good

143 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Airport transfer
  • Kitchenette
  • Non-smoking
Map
Avenida de la Cornisa, 7, Puerto Rico, Mogan, Gran Canaria, 35130

Guests rated this location 6.9/10

Main amenities
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Water park
  • WiFi in the lobby
  • Pool bar
  • Coffee shop/cafe
  • Airport shuttle
  • Theme park shuttle
  • Cruise ship terminal shuttle
  • Ferry terminal shuttle
  • Limo/town car service
For families
  • Children stay free
  • Free cots/infant beds
  • Kitchenette
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • Amadores Beach - 27 min walk
  • Puerto Rico Beach - 3 min drive
  • Playa del Cura - 8 min drive
  • Mogan Port - 14 min drive
  • Lago Taurito Water Park - 17 min drive
  • Mogán Beach - 20 min drive
  • Maspalomas Lighthouse - 21 min drive
  • Maspalomas Dunes - 19 min drive
  • Meloneras Beach - 25 min drive
  • Yumbo Shopping Center - 31 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 59 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • Balcon Canario - 12 min walk
  • McDonald's - 10 min walk
  • Restaurante Gran Canaria - 13 min walk
  • Los Danieles - 15 min walk
  • Restaurante Waikiki Bar - 17 min walk
Map

About this property

Aparthotel Puerto Plata

Placing you within a 15-minute drive of Amadores Beach and Mogan Port, Aparthotel Puerto Plata offers an airport shuttle (available 24 hours) for EUR 45 per vehicle. Guests can hang out at the water park or outdoor pool, or grab a bite to eat at Restaurant Vista Grill, which serves dinner. A poolside bar and a snack bar/deli are offered, and in-room conveniences include sofa beds and fridges. Fellow travellers say good things about the pool and location.

Languages

English, German, Norwegian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 304 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 1 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free off-site parking nearby

Transfers

  • Airport shuttle (available 24 hours)*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*

Off-site

  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Water park access (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • Waterskiing
  • Beach nearby
  • Discount at nearby fitness centre
  • Bike rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 5 buildings/towers
  • Built in 1975
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Water park access (surcharge)

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Languages

  • English
  • German
  • Norwegian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker

Sleep well

  • Single sofa bed
  • Memory-foam mattress
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Towels

Stay connected

  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge
  • Kitchenette
  • Stovetop
  • Cookware, dishes and utensils

More

  • Limited housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Restaurant Vista Grill – This poolside restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for EUR 6 per day (rates may vary)
  • WiFi is available in public areas for EUR 6 per day (rates may vary)
  • Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one way)
  • Cruise ship terminal shuttle and ferry terminal shuttle services are offered for an extra charge
  • Theme park shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge of EUR 20.00 (subject to availability)
  • Safes in guest rooms can be used for an extra charge
  • TV service is available for an extra charge of EUR 15 per week

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Aparthotel Puerto Plata Hotel Mogan
Aparthotel Puerto Plata Hotel
Aparthotel Puerto Plata Mogan
Aparthotel Puerto Plata
Aparthotel Puerto Plata Hotel
Aparthotel Puerto Plata Mogan
Aparthotel Puerto Plata Hotel Mogan

Frequently asked questions

Does Aparthotel Puerto Plata offer free cancellation for a full refund?
Yes, Aparthotel Puerto Plata does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Aparthotel Puerto Plata?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Aparthotel Puerto Plata?
Yes, there's an outdoor pool.
Are pets allowed at Aparthotel Puerto Plata?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Aparthotel Puerto Plata?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Aparthotel Puerto Plata?
Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one way.
What are the check-in and check-out times at Aparthotel Puerto Plata?
You can check in from 1 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 20.00 (subject to availability). Express check-in and check-out are available.
What is there to do at Aparthotel Puerto Plata and nearby?
Have fun during the warmer months with activities such as waterskiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a water park and a garden.
Are there restaurants at or near Aparthotel Puerto Plata?
Yes, Restaurant Vista Grill offers ocean views and poolside dining.
Does Aparthotel Puerto Plata have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Aparthotel Puerto Plata have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and cookware.
What's the area around Aparthotel Puerto Plata like?
Aparthotel Puerto Plata is a short 9-minute walk from Puerto Rico Shopping Center and 12 minutes' walk from Puerto Rico Beach. Travellers say that the area is walkable and good for shopping.

Reviews

7.0

Good

7.5/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Good

The in-house restaurant is fantastic, the quality of the dishes on offer and you can still get a meal up to 11.30pm. We are late eaters. Contrast this with the studio apartments on offer - lack of air-conditioning is not good and lack of parking, even for a disabled badge holder. We continue to use this hotel as it has BBC 1 and ITV 1 plus Sky news. Could do with other channels like BBC 4, itv 2,3 and 4 and Channels 4 and 5. Many of the guests are Irish but there is no Rte 1, the main Irish channel. Lastly, the location. All the guests we spoke to complained that the hotel is too high up, making the climb from the shopping area an ordeal, especially in the heat. If guests can put up with the negatives it remains a good choice. The temperature of the pool water is just perfect and worth mentioning!
4-night trip
Verified Ebookers guest review

10/10 Exceptional

Spot on
Just carnt fault the place really nice and easy to get about thank you
stephen, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

This was our 5th trip back to Puerto Plata, my fiancée and I love the place. It is basic, but has everything you need, and the price is good. Asked to move room on arrival as we were given a ground floor apartment and we like to leave the patio doors open at night. The man on reception was very helpful and moved us without issue.
Mark, 11-night trip
Verified Ebookers guest review

8/10 Very good

Excellent value
For the price we paid this hotel was outstanding. Rooms are comfortable and clean. Only issue was no fan or air con. They wanted €20 to hire a fan for 4 nights. Good location - 10 min walk from main shopping center which include 2 long flights of stairs (hard to avoid in Puerto Rico) balcony has nice view of Puerto Rico including sea view. Pool and bar area really nice and chilled. Great deal off hotel for airport transfer rather than taxi as our transfer was messed up. Would definitely recommend this hotel :)
kim, 4-night trip
Verified Ebookers guest review

4/10 Fair

Hotel OK but wouldn't go back
You can't get to the pool until 9am which is ridiculous. Got shouted at one morning because myself and my husband arrived at 8.55am! We were at the back of the hotel which was unbelieveably noisy, dustmen come at 5.30am and guests getting out of taxis at all hours of the night/morning shouting and singing etc. Manuel behind the bar was great and very friendly.
Hanlooney, 10-night trip
Verified Expedia guest review

6/10 Good

5-night trip with friends
Verified Hotels.com guest review

6/10 Good

The hotel was a little further up the hill than expected but over all for the price no complaints except for self catering I had expected a microwave
Verified Hotels.com guest review

8/10 Very good

Very clean hotel!
Lovely palce, very clean and very friendly staff. beware it does have a lot of steps which may not suit some people
Verified Hotels.com guest review

2/10 Poor

I have to say the staff were lovely but these apartments were not for me. I thought it was very dated and full of older people which is not a place for kids because the old folks just moan and complain. Overall I did have a great time but the Puerto plata I'm afraid I will not be back to. Also the maids are noisiest I've ever encountered they do it to get you out of your room so they can clean a bit over the top. So no I wouldn't recommend it personally.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review