G Empire

Photo gallery for G Empire

Primary image
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of G Empire

G Empire

4.0 star property
4-star Nur-Sultan hotel with 1 bars, connected to a shopping centre

7.4/10 Good

65 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Connecting rooms available
  • Bar
Map
63 Abay Avenue, Nur-Sultan, 010000
Main amenities
  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • Sauna
  • Steam room
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
  • Airport shuttle
  • Train station pick-up service
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Nur-Sultan
  • The US Embassy and the Consulate in Kazakhstan - 7 min drive
  • Palace of Peace and Reconciliation - 8 min drive
  • EXPO 2017 - 12 min drive

Getting around

  • Nur-Sultan (NQZ-Nazarbayev Intl.) - 32 min drive
  • Astana Railway Station - 5 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

About this property

G Empire

G Empire offers an airport shuttle (available 24 hours) for KZT 5000 per vehicle one-way. Guests can enjoy international cuisine at Kudu, which serves breakfast, lunch and dinner, and the sauna makes for a relaxing end to the day. A bar/lounge, a steam room and a terrace are other highlights at this upmarket hotel. The helpful staff and breakfast get good marks from fellow travellers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 5:00 AM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15
  • Minimum Spring Break check-in age is 16
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • On-site parking is limited
  • Free 24-hours off-site parking within 7 ft
  • Street parking available

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle (available 24 hours)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Taking the kids

  • Children stay free

What to do

  • Beach nearby
  • Bike rentals nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre (2691 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Terrace
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Low-height beds
  • Wheelchair-width doorways

Languages spoken

  • English
  • Russian

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Kudu – This café specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of KZT 2200 per person (approximately)
  • Airport shuttle service is offered for an extra charge of KZT 5000 per vehicle (one-way. Maximum occupancy 4)
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Early check-in can be arranged for an extra charge of 50 per cent of room rate (subject to availability)
  • Late checkout can be arranged for an extra charge of 50 per cent of room rate (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Shuttle services

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

G Empire Hotel Astana
G Empire Hotel
G Empire Astana
G Empire Hotel
G Empire Nur-Sultan
G Empire Hotel Nur-Sultan

Frequently asked questions

Overall score and ratings

7.4

Good

7.7/10

Cleanliness

7.6/10

Staff & service

7.1/10

Property conditions & facilities

6/10 Good

Anuar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

G Empire Hotel in Astana
A nice hotel and the main bonus of this one is the staff. They could not do enough for us in terms of helping us find our way around Astana for the first time.
Gavin, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Affordable luxury in Astana
Very good hotel, breakfast buffet included, all at a very good price. Staff all very attentive and friendly. Made to feel welcome by everybody there - a great ambassador for Kazakhstan!
Neil, 10-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel staff was very nice and helpful. Room was clean and big.
Azam, 7-night trip
Verified Expedia guest review

8/10 Very good

2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice place
Good location, helpful and friendly staff, comfort beds. Good wifi.
3-night trip
Verified Orbitz guest review

6/10 Good

Not the best, but I would stay there again.
The hotel photos really looked more impressive than the reality is, but still it's a decent place where you can get a good sleep in reasonably comfortable room. The room (I had a higher class room) was below my expectation, especially the bathroom, which featured a full featured hydromassage and steam bath cabin, which was actually tilted back, mounted up on some wood pads and quite uncomfortable to climb into, because it was much higher than designed. The bed comfort was not bad, heating/air conditioning is very good, wifi is difficult to use (multiple login requests, blackout periods, dropouts). Buffet breakfast was quite nice. Local area is about 4-5 km from the city centre, but is easily accessible by Uber or Yandex for a very low price, compared to everything you have experienced in Europe. There are also some bus options, but if you are not a local, you really have no chance to get any info about the bus routes.
Verified Hotels.com guest review

8/10 Very good

A good choice in Astana
Good location, good value of money, very happy experience, will choose this hotel again next time visiting Astana
Ricky, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good quality, reasonable price
Stayed here previously and for the second time was upgraded to an enormous suite. Bedroom facilities extremely clean and serviceable though bathroom was a touch small in proportion to the rest of the space. I was very impressed with the reception staff. Breakfast nothing special but evening meal of sushi was good.
Verified Hotels.com guest review