INNSiDE by Melia Aachen

Photo gallery for INNSiDE by Melia Aachen

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Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk

Overview of INNSiDE by Melia Aachen

UNESCO Sustainable Travel Pledge

INNSiDE by Melia Aachen

4.0 star property
4-star hotel with spa, near Aachen Cathedral

9.0/10 Superb

353 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is €98
Price available on 24/07/2022
Map
Sandkaulstr. 20, Aachen, 52062
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Separate sitting area
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Aachen-Mitte
  • Aachen Cathedral - 9 min walk
  • RWTH Aachen University - 11 min walk
  • Eurogress Aachen - 2 min drive
  • Aachen Town Hall - 3 min drive
  • Ponttor - 2 min drive
  • Suermondt Ludwig Museum - 2 min drive
  • Carolus Thermen Bad Aachen - 3 min drive
  • Ludwig Forum - 6 min drive
  • Theater Aachen - 8 min drive
  • Dreilaendereck - 25 min drive

Getting around

  • Maastricht (MST-Maastricht - Aachen) - 34 min drive
  • Duesseldorf International Airport (DUS) - 52 min drive
  • Liege (LGG) - 58 min drive
  • Aachen West Station - 17 min walk
  • Aachen (XHJ-Aachen Central Rail Station) - 17 min walk
  • Aachen Central Station - 17 min walk

About this property

INNSiDE by Melia Aachen

INNSiDE by Melia Aachen features a rooftop terrace and puts you within a 10-minute walk of Aachen Cathedral. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. A bar/lounge, a fitness centre and a snack bar/deli are other highlights at this upmarket hotel. Fellow travellers like the helpful staff and overall property condition.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 158 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 11 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (1 per room)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (EUR 24 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • Bike tour information

Working away

  • Meeting rooms
  • Conference space (1173 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Bike repair services
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • Bike parking
  • Full-service spa

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Partially open bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Recycling
  • LED light bulbs

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. The spa is equipped with a sauna.

The spa is open daily.

Dining

On-site venue – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 per person (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Covered self-parking costs EUR 24 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards and cash.

Also known as

Innside Aachen Hotel
Innside Aachen
INNSIDE by Meliá Aachen
INNSiDE by Melia Aachen Hotel
INNSiDE by Melia Aachen Aachen
INNSiDE by Melia Aachen Hotel Aachen

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

Parking was overpriced and air conditioning was down for us and multiple of our friends
Donald, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jamilyn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect exept for the parking - was full part of the time
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pretty good
When I first called about the parking situation, I got a rude young guy on the phone. Parking is on site, not huge, but if you arrive around 6pm, should be no problem. That’s not what he said. Otherwise the rest of the staff I met was very friendly. Feather pillows in the room is a plus. Hotel is nice, and everyone raves about the rooftop restaurant for breakfast. It’s nice. Breakfast is good, not outstanding.
Brian, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Priority given to non residents😩
Great hotel, however very disappointed not to have been warned that there were no bar or restaurant facilities open due to private booking. I would have booked elsewhere had I been told as my circumstances required me to stay within the hotel.
simon, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Peter, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Downgraded reservation.
Booked, and paid for, a superior room but was given a standard. Upon enquiring about the room difference the next day the mistake was acknowledged and we immediately received all the extras (bathrobes, slippers, coffee machine, bottledwater etc.) which were missing. In addition, we were not charged for our on-site parking.
Maureen, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Modern Hotel in city center
Professional, friendly staff. Good location, modern with great amenities. The restaurant on top has great food and excellent city views.
Hotel restaurant view
Hotel restaurant view
Christopher, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

I liked the big showers and the breakfast on the top floor.
2-night trip
Verified Expedia guest review