Hilton Garden Inn Auburn

Photo gallery for Hilton Garden Inn Auburn

Primary image
Indoor pool
Two Queen Beds | In-room safe, desk, free cots/infant beds, free rollaway beds
Junior Suite One King Bed | Living area | 37-inch flat-screen TV with premium TV channels, TV, MP3 docking station
Junior Suite One King Bed | Room amenity

Overview of Hilton Garden Inn Auburn

Hilton Garden Inn Auburn

3.0 star property
3-star hotel in Auburn with 2 restaurants and indoor pool

9.2/10 Superb

580 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
74 State St, Auburn, NY, 13021
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • Business centre
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
For families
  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Heart of Auburn

Getting around

  • Syracuse, NY (SYR-Hancock Intl.) - 42 min drive
  • Cortland, NY (CTX-Cortland County) - 51 min drive

About this property

Hilton Garden Inn Auburn

3-star hotel in the city centre
At Hilton Garden Inn Auburn, you can look forward to a firepit, a garden and dry cleaning/laundry services. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a fitness centre.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station and a lift
  • A front desk safe, a 24-hour front desk and free newspapers
  • Guest reviews speak well of the breakfast, pool and helpful staff
Room features
All guest rooms at Hilton Garden Inn Auburn offer perks, such as climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and safes. Guest reviews say good things about the cleanliness, overall comfort rooms at the property.
More amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with free toiletries and hairdryers
  • 37-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 92 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Off-lead area available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An indoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Close-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • MP3 docking station
  • 37-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Alarm clock
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Refinery Modern Fare – This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.
Garden Grille – This restaurant only serves breakfast. Open selected days.

Fees & policies

Optional extras

  • Breakfast costs between USD 7.00 and USD 14.00 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75.00 per stay
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Auburn Hotel
Hilton Garden Inn Auburn
Hilton Garden Inn Auburn Finger Lakes, NY
Hilton Garden Inn Auburn Hotel
Hilton Garden Inn Auburn Auburn
Hilton Garden Inn Auburn Hotel Auburn

Frequently asked questions

Does Hilton Garden Inn Auburn offer free cancellation for a full refund?
Yes, Hilton Garden Inn Auburn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Garden Inn Auburn?
As of 29 September 2022, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Auburn on 30 October 2022 start from €195, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Auburn?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Auburn?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 10 PM.
Are pets allowed at Hilton Garden Inn Auburn?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Hilton Garden Inn Auburn?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Hilton Garden Inn Auburn?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hilton Garden Inn Auburn and nearby?
Hilton Garden Inn Auburn has an indoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Hilton Garden Inn Auburn?
Yes, there are 2 on-site restaurants. Nearby restaurants include Bambino's Bistro (4-min walk), Parker's Grille & Tap House (4-min walk) and Mesa Grande (4-min walk).
What's the area around Hilton Garden Inn Auburn like?
Hilton Garden Inn Auburn is in the heart of Auburn, a short 4-minute walk from Auburn Public Theater and 7 minutes' walk from Seward House Museum.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

8.7/10

Amenities

9.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

great stay
The staff is unbelievably friendly and accommodating with anything we ever asked. Clean rooms, good restaurants, convenient. Only blemish was the gym had a strong chlorine odor being next to the pool and all.
panagiotis, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Julianna, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 2-night trip
Verified Hotels.com guest review

6/10 Good

Room was nice. You had to request room service for next day. I did, and it was never done. There was no hair dryer, so I requested one. They said they would bring it immediately, Took two phone calls and an hour before I got it. The second night about 11:00 I was sleeping and the front desk called. They said they needed my credit card information for the soda and candy I had ordered or bought at the small refreshment stand they had. I had neither purchased or bought any, so they apologized for calling and waking me. All and all, not a satisfying stay, particularly for the price.
Martin, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Terri, 2-night business trip
Verified Hotels.com guest review

6/10 Good

The internet service was not up front - we had to ask for a code. Otherwise sign up for a service we did not want.Breakfast was misleading. For $7.95 you only got cold cereal and a coffee. Rip off. So disappointing.
Gary, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This Hilton Hotel Staff was exceptional to work with ! Erica, was amazing in helping me navigate additional rooms as our stay changed !
Dale, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff was kind
EUNICE, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I liked the onsite restaurant and bar.
Dan, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

This is the place to stay at in Auburn, nice accommodations, close to everything, beautiful property.
James Stanley, 2-night family trip
Verified Orbitz guest review