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All properties in Mexico City, Mexico
1 room, 2 adults

JW Marriott Hotel Mexico City Santa Fe

4.5-star4.5 stars
Ave Sante Fe 160 Col Santa F, Mexico City, CDMX, 01219, Mexico

Luxury hotel with spa, near Centro Santa Fe
  • Free WiFi in lobby
  • Collect stampsYou can collect™ Rewards stamps here
Fantastic service
Wellness Area
Great wellness & sports facilities
Very comfortable
Great room

JW Marriott Hotel Mexico City Santa Fe

from €113
  • Executive Room, City View, Executive Level
  • Deluxe Room, City View
  • Executive Suite, 1 King Bed, Business Lounge Access, Partial View
  • Deluxe Room, 2 Double Beds, City View
  • Executive Room, 2 Double Beds, City View, Executive Level

What’s around JW Marriott Hotel Mexico City Santa Fe


  • In Santa Fe
  • Parque Zoologico de Chapultepec - 7.4 mi / 12 km
  • Castillo de Chapultepec - 8.3 mi / 13.3 km
  • The Angel of Independence Monument - 8.7 mi / 14 km
  • Torre Latinoamericana - 10.6 mi / 17.1 km
  • Palacio de Bellas Artes - 10.7 mi / 17.3 km
  • Palacio Nacional - 11.2 mi / 18 km
  • Zocalo - 11.3 mi / 18.1 km

Getting around

  • Mexico City, Distrito Federal (MEX-Mexico City Intl.) - 45 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 37 min drive
  • Mexico City Buenavista Station - 15 min drive
  • Mexico City Fortuna Station - 19 min drive
  • Tlalnepantla de Baz Station - 25 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 221 rooms
  • This hotel is arranged over 15 floors


  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 1:00 PM
  • Express check-out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • WiFi in rooms *



  • Airport shuttle (available 24 hours) *


  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Roll-in shower
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • First-run movies
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Daily housekeeping
  • In-room safe

Special features


Oriental Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.


Quattro - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar.

Cua - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

JW Marriott Hotel Mexico City Santa Fe’s small print

Also known as

  • JW Marriott Hotel Mexico City Santa Fe
  • JW Marriott Mexico City Santa Fe
  • JW Marriott Mexico City ta Fe
  • JW Marriott Hotel Mexico City Santa Fe Hotel
  • JW Marriott Hotel Mexico City Santa Fe Mexico City
  • JW Marriott Hotel Mexico City Santa Fe Hotel Mexico City


For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs MXN 120 per night

Valet parking costs MXN 120 per night

Buffet breakfast is offered for an extra charge of MXN 306.00 for adults and MXN 190 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 2200 per vehicle (roundtrip)

WiFi is available in guestrooms for MXN 142 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for JW Marriott Hotel Mexico City Santa Fe

  • Is there a pool at JW Marriott Hotel Mexico City Santa Fe?
    Yes, there's an indoor pool.
  • Are pets allowed at JW Marriott Hotel Mexico City Santa Fe?
    Sorry, pets aren't allowed, but service animals are welcome.
  • Is parking offered at JW Marriott Hotel Mexico City Santa Fe?
    Yes. Self parking costs MXN 120 per night. Valet parking costs MXN 120 per night.
  • Is airport shuttle service offered by JW Marriott Hotel Mexico City Santa Fe?
    Yes, an airport shuttle is available. The charge is MXN 2200 per vehicle roundtrip.
  • What are the check-in and check-out times at JW Marriott Hotel Mexico City Santa Fe?
    You can check in from 3:00 PM to 11:00 PM. Check-out time is 1:00 PM.
  • What is there to do near JW Marriott Hotel Mexico City Santa Fe?
    Recommended spots to visit include Parque Zoologico de Chapultepec (7.4 mi) and Castillo de Chapultepec (8.3 mi), along with The Angel of Independence Monument (8.7 mi) and Torre Latinoamericana (10.6 mi).
  • Are there restaurants at or near JW Marriott Hotel Mexico City Santa Fe?
    Yes, there are 2 onsite restaurants.

Recent reviews

Superb 9.2 From 141 reviews

Exceptional 10.0
Loved it here and the staff was great! It was safe and comfy and beautiful all in one!
Avon, us3 night family trip
Very Good 8.0
Watch the beds you book
Booked what was supposed to be a double room with one king and one queen bed, but got two full size beds. Nice hotel but that was disappointing. Also disappointed that I was so busy I couldn’t speak to them about that issue.
Christian, us3 night family trip
Exceptional 10.0
Absolutely amazing place
Andreas, us3 night family trip
Fair 4.0
Overrated hotel
The hotel is in a great area, and the staff is helpfull and friendly, but the hotel is overrated. The lights didn´t work in our room, we asked for a king bed and the gave us a doble twin bed, the weight scale didn´t work, We asked for room service and the small jam jar was used, the outlets to charge your phone didn´t work, the bed is not that confortable, so over all ir was a bad stay for a high price. You can get better service with the same rate in other 4/5 star hotels
montserrat, mx1 night romance trip
Exceptional 10.0
Excellent service
It was a great stay
luis, us2 night business trip
Good 6.0
The room is beautiful but extremely dark, inclusive the bathroom. It was even difficult to shave = so dark. Also the shower head was not properly maintained/clean and, consequently, water was coming out from few roles. I asked to fix and didn’t happen. Also for me it's unacceptable nowadays to be charged for internet.
us2 night business trip
Very Good 8.0
Good stay
Good hotel with a great location in Santa Fe and a very nice gym. The rooms are more on the basic side and look a bit outdated, but overall it’s a nice place to stay in.
Diego, us3 night business trip
Very Good 8.0
Not as good as expected
The have a great executive lounge, with great service, good food selection for breakfast. Room is a decent size. Bathtub wasn’t fully clean. I don’t know if I’m going to stay there again. I expected more for the type of hotel and the price I payed.
Ricardo, us2 night business trip
Exceptional 10.0
I loved this hotel, nicest Marriott ever. I arrived late, left early, and felt a whole lot better because of the warmth and detail-orientation of the staff and the facilities. Peppermint tea bags in the room, "la bandera" of tequila-tomato-lime" in the warm and friendly bar, no nonsense, and a really comfortable room with all the facilities in great shape.
Jane, usBusiness trip
Poor 2.0
Don't bother....
The quality of customer service from front desk to concierge to waiting staff was very poor. I don't think they know what service is. Unhelpful and unfriendly - every request was met with an immediate negative and a scowl.
Fameed, usBusiness trip

JW Marriott Hotel Mexico City Santa Fe

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