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All properties in George Town, Penang, Malaysia
1 room, 2 adults

Hotel Sentral Georgetown

3-star3 stars
No 12 Lorong Kinta, George Town, Penang, 10400, Malaysia

3-star hotel with restaurant, near KOMTAR
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • I guess the hotel doesn’t provide any bathrobe for the guest. No toothbrush or other…Aug 9, 2020
  • Very old bed sheet & towel(black). Cockroach is everywhere! Many room’s air cond is very…Feb 23, 2020

Hotel Sentral Georgetown

from €19
  • Superior Room
  • Deluxe Room
  • Family Room

What’s around Hotel Sentral Georgetown

Landmarks

  • In Downtown George Town
  • KOMTAR - 7 min walk
  • Gurney Drive - 24 min walk
  • Penang Times Square - 6 min walk
  • Loh guan Lye Specialist Centre - 16 min walk
  • Gleneagles Penang Medical Centre - 22 min walk
  • Penang City Hall - 25 min walk
  • Gurney Plaza - 41 min walk

Getting around

  • Penang Intl. Airport (PEN) - 30 min drive
  • Penang Sentral - 32 min drive

At a glance

Key facts

Hotel size

  • This hotel has 147 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)
Working away
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 3
  • Year Built - 2011
Accessibility
  • Braille or raised signage
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Nu Orient Coffee House - This restaurant serves breakfast, lunch, and dinner.

Hotel Sentral Georgetown’s small print

Also known as

  • Georgetown Sentral Hotel
  • Hotel Sentral Georgetown George Town
  • Hotel Sentral Georgetown Hotel George Town
  • Hotel Sentral
  • Hotel Sentral Georgetown
  • Sentral Georgetown
  • Sentral Georgetown Hotel
  • Sentral Hotel
  • Sentral Hotel Georgetown
  • Hotel Sentral Georgetown Penang/George Town
  • Hotel Sentral Georgetown Hotel

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Buffet breakfast is offered for an extra charge of MYR 24 for adults and MYR 14 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Sentral Georgetown

  • Does Hotel Sentral Georgetown offer free cancellation for a full refund?
    Yes, Hotel Sentral Georgetown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Sentral Georgetown?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Sentral Georgetown?
    Yes, there's free self parking. Parking spots may be limited.
  • Are pets allowed at Hotel Sentral Georgetown?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Sentral Georgetown?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Hotel Sentral Georgetown?
    Yes, there's an onsite restaurant, Nu Orient Coffee House. Nearby restaurants include Hawker Stalls Night market (3-min walk), Restoran Zim Sum (4-min walk), and DeHappy Seafood Restaurant (4-min walk).

Recent reviews

Good 6.4 From 69 reviews

Good 6.0
So so
Great hospitality and service but the mattress is oh-so-uncomfortable
Zowie, my1 night family trip
Good 6.0
Old hotel, convenient location
Wasn’t the best of starts. Checked in to 2 rooms to find that in room 1, the telephone wasn’t working (the phone to socket had snapped) and the safe wasn’t working. The safe in room 2 wasn’t reset and so couldn’t be used either. We reported them and were told they would be fixed in the morning. These were rectified in the morning after one of us had gone downstairs to ask the receptionist to come to the room to look at the items. The air conditioner was quite noisy as was the water heater which emitted quite a loud whine whenever used. The splash guard in the toilet was too small and allowed water all over. This was obviously the splash guard when there was a bath tub in there but the tub has since been taken out. The guard was adequate when the tub was there but not now when not. The in room wifi never worked during our 5 day stay. We kept being told it would be fixed the next day. The lobby wifi did work on the first day but thereafter slowed to being usable. The location of the hotel was excellent, however. It was within walking distance to just about anywhere in Georgetown and just across the road from the New Lane hawkers, making it very convenient to get dinner. Breakfast at the hotel was also above average.
Melvin, sg4 night family trip
Very Good 8.0
The exhaust fan at bathroom very noisy
Woei Thong, my2 night business trip
Poor 2.0
Worst check in ever
Rude staff and take an hour to locate my booking. Worse check in ever!
Anthony, gb1 night trip with friends
Good 6.0
Convenient location
Average stay. Breakfast need to improve. As the staff did not tell us outside still have staff making egg. How come they can't make the egg in the rest? Convenient location.
WENDY, sg1 night romance trip
Poor 2.0
Bad
The breakfast was bad everything was slow same dish everyday . Service is poor
christopher, sg4 night family trip
Good 6.0
Training of reception needed
Staff reception need more training!!
CHENG LI, my6 night business trip
Good 6.0
Blur staff need more training
All staff there need more training. Very blur and slow response on check in. Every morning need me to keep on verifying with them that my booking with hotels.com come with breakfast and they need spend times to check this for my first 4 morning. Very blur staff.
CHENG LI, my7 night business trip
Poor 2.0
Not worth it
Very noisy. We booked the room with city view but they gave us the room facing the other building. Only when u give tips, they will give u tooth brush and more waters.
Cheng Ming, sg4 night trip with friends
Very Good 8.0
Good...easy to roam around
Kok Hway, my1 night trip with friends

Hotel Sentral Georgetown

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