Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Ciudad del Carmen, Campeche, Mexico
1 room, 2 adults

City Express Ciudad del Carmen

3-star3 stars
Av. Juarez 1 Col. Justo Sierra., Ciudad del Carmen, CAM, 24114, Mexico

3-star Ciudad del Carmen hotel with outdoor pool
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • I liked the helpful staff and the swimming pool and the breakfastDec 2, 2019
  • Noce and cozy hotel. Friendly staff. Good locationOct 30, 2019

City Express Ciudad del Carmen

from €40
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Double Beds

What’s around City Express Ciudad del Carmen

Landmarks

  • Norte Beach - 1 min walk
  • Domo del Mar Convention Center - 7 min walk
  • Carmen XXI Convention Center - 11 min walk
  • Church of Our Lady of Fatima - 20 min walk
  • Resurgimiento Stadium - 33 min walk
  • Victoriano Nieves Cespedes Museum - 38 min walk
  • University Cultural Center - 41 min walk
  • Our Lady of Carmen Church - 41 min walk

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 13 min drive
  • Free airport drop-off
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 129 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport drop off from 7 AM to 2 PM*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle within 10 km

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Room service
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

City Express Ciudad del Carmen’s small print

Also known as

  • City Express Ciudad Carmen
  • City Express Ciudad Carmen Ciudad del Carmen
  • City Express Ciudad Carmen Hotel
  • City Express Ciudad Carmen Hotel Ciudad del Carmen
  • City Express Ciudad del Carmen Hotel
  • City Express Ciudad del Carmen Ciudad del Carmen
  • City Express Ciudad del Carmen Hotel Ciudad del Carmen

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for City Express Ciudad del Carmen

  • Does City Express Ciudad del Carmen offer free cancellation for a full refund?
    Yes, City Express Ciudad del Carmen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at City Express Ciudad del Carmen?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at City Express Ciudad del Carmen?
    Yes, there's free self parking.
  • Is there a pool at City Express Ciudad del Carmen?
    Yes, there's an outdoor pool.
  • Are pets allowed at City Express Ciudad del Carmen?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at City Express Ciudad del Carmen?
    You can check in from 3:00 PM - midnight. Check-out time is 1 PM.
  • Are there restaurants at or near City Express Ciudad del Carmen?
    Yes. Nearby restaurants include Azul de Playa (14-min walk), El Ostioncito Escondido (2.3 mi), and Ov Vaquero Restaurante Y Taqueria (2.3 mi).
  • Is airport shuttle service offered by City Express Ciudad del Carmen?
    Yes, a free shuttle to the airport is available from 7 AM to 2 PM on request.

Recent reviews

Very Good 8.0 From 71 reviews

Exceptional 10.0
Amazingly Surprised. Great location, friendly and courteous staff and priced just right. Will definitely lol at this hotel again when visiting again.
us1 night business trip
Good 6.0
No towels in the room
DANIEL, mx4 night family trip
Exceptional 10.0
Good hotel for your money.
Very nice hotel, near the the malecon. Surrounding area very nice and safe, and the hotel itself very nice.
JULIO, us1 night family trip
Poor 2.0
The parking lot is BAD! Vendors clog the entrance; it is used as a short cut for the adjacent street and there is constant fast traffic through it. Location near the beach is great BUT it appears people other than guests are using this parking lot for their beach parking.
us1 night trip
Exceptional 10.0
The pool at CitiExpress was the first pool we felt ‘safe’ entering on this whole trip (out of 4 pools). The breakfast was great, room was spotless. Everything was excellent. Only negative aspect was the need to cover the shower drain to block the faint smell of sewer gas with a towel over a plastic bag. This is a common plumbing issue everywhere in MX as the construction methods generally do not enable the use of a ‘P-Trap’. Not anything the hotel staff can fix!
Michael, us2 night trip
Exceptional 10.0
If you want a good hotel. Good price and good location to be at Ciudad del Carmen and close to the beach, do not hesitate
Meudys, us2 night trip
Exceptional 10.0
Excelente ubicación a unos pasos del Boulevard, las instalaciones limpias, la habitación cómoda, el personal muy amable y las medidas de sana distancia son óptimas. Ofrecen un desayuno suficiente para iniciar el día. Recomendable.
Alejandra, mx1 night family trip
Very Good 8.0
Muy buena atención y limpieza, habitación muy cómoda
mx2 night business trip
Very Good 8.0
Buena estancia
Lourdes, mx2 night trip
Exceptional 10.0
Pues buena atención instalaciones buenas los trabajadores buena atención
mx2 night family trip

City Express Ciudad del Carmen