The hotel was a great location for us, in South Kensington, across the street from the Tube station, and in walking distance to Holland Park, Chelsea, restaurants, museums etc. It was a short 15 min taxi ride to Paddington Station, which made for an easy commute from the airport on the Heathrow Express.
The hotel was beautifully decorated, the staff polite and attentive. They had a lovely Happy Birthday treat for me the morning of my birthday, and later in my hotel room, that afternoon: very sweet!
Would definitely stay there again, and would recommend them to anyone visiting West London.