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Golden Silk Boutique Hotel

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2 bars/lounges
Studio Suite | Balcony
Luxury Suite, Terrace, City View | Terrace/patio
Presidential Suite | View from room
Luxury Suite | Premium bedding, minibar, in-room safe, individually decorated

Overview of Golden Silk Boutique Hotel

VIP Access

Golden Silk Boutique Hotel

4.0 star property
4-star hotel with full-service spa, connected to the convention centre, near St. Joseph's Cathedral

8.4/10 Very good

540 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is €51
Price available on 02/01/2023
Map
109-111 Hang Gai Street, Hoan Kiem District, Hanoi, 10000

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 5 min walk
  • St. Joseph's Cathedral - 1 min drive
  • Hanoi Old City Gate - 2 min drive
  • Hanoi Opera House - 6 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 46 min drive
  • Hanoi Railway Station - 16 min walk
  • Hanoi Long Bien Station - 16 min walk
  • Hanoi Gia Lam Station - 21 min drive
  • Airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • Bún Chả Hàng Quạt - 2 min walk
  • King Roti - 2 min walk
  • Mỹ Phồ - 3 min walk
  • Noodle & Roll - 3 min walk
  • L'amore - 3 min walk

About this property

Golden Silk Boutique Hotel

Golden Silk Boutique Hotel puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for VND 705000 per vehicle. Guests can visit the spa to indulge in massages, facials or body treatments, and Oriental Restaurant serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a snack bar/deli and a terrace. Fellow travellers say good things about the room service and helpful staff.

Languages

Chinese (Mandarin), English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in available
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 6 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (VND 235000 per day)

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Access to nearby health club

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Piano
  • Full-service spa

Accessibility

  • Lift
  • In-room accessibility (select rooms)

Languages

  • Chinese (Mandarin)
  • English
  • Vietnamese

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a steam room. The spa is open daily.

Dining

Oriental Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 705000 per vehicle (one-way. Maximum occupancy 2)
  • Shopping centre shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 545000.0 per night

Parking

  • Self-parking costs VND 235000 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

Also known as

Golden Silk Boutique Hotel Hanoi
Golden Silk Boutique Hotel
Golden Silk Boutique Hanoi
Golden Silk Boutique
Golden Silk Hotel Hanoi
Golden Silk Boutique Hotel Hotel
Golden Silk Boutique Hotel Hanoi
Golden Silk Boutique Hotel Hotel Hanoi

Frequently asked questions

Does Golden Silk Boutique Hotel offer free cancellation for a full refund?
Yes, Golden Silk Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Golden Silk Boutique Hotel?
As of 3 December 2022, prices found for a 1-night stay for 2 adults at Golden Silk Boutique Hotel on 2 January 2023 start from €51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Golden Silk Boutique Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Golden Silk Boutique Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Golden Silk Boutique Hotel?
Yes. Self-parking costs VND 235000 per day.
Is an airport shuttle service offered by Golden Silk Boutique Hotel?
Yes, an airport shuttle is available. The charge is VND 705000 per vehicle one-way.
What are the check-in and check-out times at Golden Silk Boutique Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-in is available.
What is there to do at Golden Silk Boutique Hotel and nearby?
Golden Silk Boutique Hotel has 2 bars and a spa, as well as access to a nearby health club.
Are there restaurants at or near Golden Silk Boutique Hotel?
Yes, there's an on-site restaurant, Oriental Restaurant. Nearby restaurants include Fagioli Coffee (3-min walk), dac kim (3-min walk) and The Note Coffee (3-min walk).
Does Golden Silk Boutique Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Golden Silk Boutique Hotel like?
Golden Silk Boutique Hotel is in Old Quarter, a short 5-minute walk from Hoan Kiem Lake and 4 minutes' walk from St. Joseph's Cathedral. Travellers say that this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.5/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

8/10 Very good

The staff is very nice !!!
Nancy, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Our first check-in wasn't really good. Staff were not friendly, the room wasn't very nice... after 2 or 3 nights we went to Ha Long Bay... and after we booked another hotel... we received email from hotel and they informed us for upgrading the room. When we back we met Emily (hotel manager) Emily is cuch nice lady, she was helpful and very friendly. She did apologise to us and upgrading our room, and we stayed only one night more... because we already had booked another hotel. Before checked out we ask to buy a bath towels... Emily wasn't there and staff had to ask about... the answer was YES we can buy... and when we try to pay, the girls say, no need to pay... Emily said it be free for us... so we had nice benefit and souvenir from the hotel...thank you Emily! P.S. If all staff were like Emily the hotel be perfect without any complaints, and we will stay for 10 nights as we booked. Hope they be better in the future. Once again THANK YOU EMILY for every thing you did for us! ❤️
George, 10-night trip
Verified Expedia guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location in old town Hanoi. Walk out the door and leave the tranquil peace of the hotel for the chaos of busy Hanoi. We stayed 3 times over a 3 week holiday as we went out to other areas. The last time we upgraded to a street view room with balcony and loved that. Don't really like an inside room. Staff and service was excellent. Food was good.
1-night trip with friends
Verified Expedia guest review

8/10 Very good

In Hanoi
Very good service Very good breakfast Very good location
ellen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This is my 5th time staying there. It is a great location with friendly and helpful staff.
Chris, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Everyone is super nice. We’re on a busy road so it is a little unnerving to cross it, when we ordered a taxi the staff helped us cross the road to get to it.
1-night family trip
Verified Expedia guest review

4/10 Fair

We stayed for three nights in two rooms (2 nights - 1 night cruise Ha Long Bay - 1 night). Our first stay was fine - the hotel is a little dated but clean and tidy. The reception on the TV is bad but that didn’t really bother us. On our second stay, we arrived at reception at 5pm to be told there was a problem with one of our rooms and the hotel only had the presidential suite available for us. As we were three guests, we had booked a standard room and a luxury suite with twin beds. We were offered the Presidential suite and agreed to take a look at it - we went up and saw that two fold out beds had been placed into the room. As we were tired from our drive back from Ha Long Bay, we begrudgingly accepted. We enquires about a refund for one of our rooms, but we’re told that we were not getting a refund as the Presidential suite is bigger - totally missing the point of the fact that we had booked two rooms in order to have some privacy. The Presidential suite is certainly not suitable for presidents. The AC is very loud and unresponsive - the room was freezing cold regardless of the temperature set. The fold out beds were uncomfortable and of a much lower standard than the other hotel beds. The shower only had one setting - scalding hot. And in the main living area, there were some LED lights that could not be switched off, making it very difficult to get to sleep.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Good hotel and very good location
Clean and well kept and the staff was great and I liked the hotel but their wifi was not so good which was important because I was there on business.
Mark, 3-night business trip
Verified Hotels.com guest review