Choose dates to view prices

Hotel Europa

Photo gallery for Hotel Europa

Premium Triple Room, Terrace | Balcony
Quadruple room with Puerta del Sol views | Minibar, in-room safe, free cots/infant beds, free WiFi
Breakfast, lunch, dinner served; Spanish cuisine

Overview of Hotel Europa

Hotel Europa

3.0 star property
Central hotel with restaurant, connected to the convention centre, near Puerta del Sol
9.0 out of 10 Superb
9.0/10 Superb

459 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities
Calle Carmen, 4, Madrid, Madrid, 28013
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Communal living room
  • Front desk safe
For families
  • Free cots/infant beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar

Room options

About this area

What's nearby

  • In Madrid Centro
  • Puerta del Sol - 2 min walk
  • Gran Via Street - 4 min walk
  • Plaza Mayor - 7 min walk
  • Royal Palace of Madrid - 11 min walk
  • Prado Museum - 15 min walk
  • Museo Nacional Centro de Arte Reina Sofía - 17 min walk
  • Puerta de Alcalá - 18 min walk
  • El Retiro Park - 33 min walk
  • WiZink Center - 37 min walk
  • Paseo del Prado - 3 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive
  • Madrid Recoletos Station - 18 min walk
  • Madrid (XOC-Atocha Train Station) - 23 min walk
  • Madrid Principe Pio Station - 23 min walk
  • Sol Station - 3 min walk
  • Callao Station - 4 min walk
  • Gran Via Station - 5 min walk


  • La Mallorquina - 2 min walk
  • Puertalsol taberna by Chicote - 1 min walk
  • Jollibee - 2 min walk
  • Ciudad de Tui - 3 min walk
  • Rodilla - 2 min walk

About this property

Hotel Europa

When you stay at Hotel Europa, you'll be in a fantastic location, only a five-minute walk from Puerta del Sol and Gran Via Street. For a bite to eat, guests can visit Café Europa, which serves Spanish cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge and a snack bar/deli. The property is only a short walk to public transportation: Sol Station is 3 minutes and Callao Station is 4 minutes.


English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms


  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site self-parking (EUR 20.00 per day)
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli

Travelling with children

  • Children's menu

Working away

  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop


  • Safe-deposit box at front desk
  • Communal living room


  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Café Europa – This café specialises in Spanish cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 2.00 to 20.00 per person

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds


  • Self-parking costs EUR 20.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.


This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Europa Hotel MADRID
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

Does Hotel Europa offer free cancellation for a full refund?
Yes, Hotel Europa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Europa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Europa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Europa?
Yes. Self-parking costs EUR 20.00 per day.
What are the check-in and check-out times at Hotel Europa?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hotel Europa?
No, this hotel doesn't have a casino, but Casino de Madrid (4-min walk) and Casino Gran Via (5-min walk) are both nearby.
What is there to do at Hotel Europa and nearby?
Recommended spots to visit include Puerta del Sol (2-min walk) and Gran Via Street (4-min walk), along with Plaza Mayor (7-min walk) and Royal Palace of Madrid (11-min walk).
Are there restaurants at or near Hotel Europa?
Yes, Café Europa offers Spanish cuisine.
What's the area around Hotel Europa like?
Hotel Europa is in Madrid Centro, a short 3-minute walk from Sol Station and 4 minutes' walk from Gran Via Street.







Staff & service




Property conditions & facilities




8/10 Very good

Ursula, 4-night trip
Verified guest review

10/10 Exceptional

3-night trip
Verified guest review

8/10 Very good

Great location! The front desk staff were amazing! Very helpful and pleasant. The room is a little small with outdated decor but the bed was comfortable. Nice size bathroom with all the amenities. The room was cleaned every day and was super super clean. I would definitely go back!!!
Rhonda, 3-night family trip
Verified guest review

10/10 Exceptional

Marla, 3-night trip
Verified guest review

10/10 Exceptional

Hotel Europa Madrid
Amazing service right from the start, they assisted us with our luggage up to our room. Perfect location right next to Puerta del Sol (which can get a bit noisy late). Really nice room with a bice balcony, good amount of space in the bathroom as well. Overall, we would highly recommend Hotel Europa.
Brandon, 3-night trip
Verified guest review

10/10 Exceptional

I felt at home, because they help you to spend a great stay. Amazing location!
Maria del Rosario, 1-night family trip
Verified guest review

10/10 Exceptional

Very comfortable and excellant location right in the heart of Madrid. Good for metro and walking distance to most sites. Good location for bars & restaurants.
peter, 3-night family trip
Verified guest review

10/10 Exceptional

Colette, 3-night trip with friends
Verified guest review

10/10 Exceptional

Belkis, 1-night trip
Verified guest review

10/10 Exceptional

Belkis, 1-night trip
Verified guest review