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Hôtel Jenny

Photo gallery for Hôtel Jenny

Front of property – evening/night
Indoor pool, pool loungers
Indoor pool, pool loungers
Indoor pool, pool loungers
Premium bedding, desk, soundproofing, iron/ironing board

Overview of Hôtel Jenny

Hôtel Jenny

3.0 star property
Family-friendly hotel in Hagenthal-le-Bas with indoor pool and restaurant

8.8/10 Fabulous

171 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is €129
Price available on 08/12/2022
84, rue de Hégenheim, Hagenthal-le-Bas, Haut-Rhin, 68220
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Babysitting
  • Business centre
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Premium TV channels
  • Garden

Room options

About this area

Getting around

  • Mulhouse (MLH-EuroAirport) - 19 min drive
  • Basel (BSL-EuroAirport) - 22 min drive
  • Saint-Louis La Chaussée Station - 11 min drive
  • Basel Station - 11 min drive
  • Basel St. Johann Station - 11 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)


  • Boeuf Rouge - 3 min drive
  • Europe Döner - 3 min drive
  • Rössli - 5 min drive
  • Restaurant Landhus - 5 min drive
  • Jägerstube - 5 min drive

About this property

Hôtel Jenny

Hôtel Jenny offers an airport shuttle (available during limited hours) for EUR 15 per person one way. Guests can indulge in Swedish massages and enjoy French cuisine at JENNY, which is open for dinner. Other highlights include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say great things about the convenient parking and helpful staff.


English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 27 rooms
  • Arranged over 2 floors


  • Check-in time from 2 PM until 10 PM
  • Express check-in available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6:30 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*


  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • No on-site parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby


  • Airport shuttle from 2:00 PM to 9:00 PM*


  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast on weekday mornings 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Hiking/biking trails
  • Fishing
  • Golfing nearby
  • Kayaking nearby

Working away

  • Business centre
  • Meeting room
  • Computer station
  • Conference space (86 square feet)


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas
  • Bike hire
  • Pool loungers


  • 1 building/tower
  • Built in 1990
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Piano
  • Fitness centre
  • Adjacent to a golf course
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking


  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • LCD television
  • Premium TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping

Special features


Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include Swedish massages and massages.


JENNY – This restaurant specialises in French cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 0.88 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 15 per person (one way)
  • Local area shuttle service is offered for an extra charge

Renovations and closures

The property is closed between 2 January and 9 January.
The following facilities are closed for Christmas Eve and Christmas Day:
  • Dining venue

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 21.0 per day


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 8 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.


This property accepts major credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Jenny Hagenthal-le-Bas
Hotel Jenny
Jenny Hagenthal-le-Bas
Hotel Jenny
Hôtel Jenny Hotel
Hôtel Jenny Hagenthal-le-Bas
Hôtel Jenny Hotel Hagenthal-le-Bas
Hotel Brasserie JENNY Spa Fitness near Basel

Frequently asked questions

Is Hôtel Jenny currently open?
The property is closed between 2 January and 9 January.
How much does it cost to stay at Hôtel Jenny?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at Hôtel Jenny on 8 December 2022 start from €129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hôtel Jenny offer free cancellation for a full refund?
Yes, Hôtel Jenny does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hôtel Jenny?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hôtel Jenny?
Yes, there's an indoor pool.
Are pets allowed at Hôtel Jenny?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of EUR 8 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hôtel Jenny?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Hôtel Jenny?
Yes, an airport shuttle is available from 2:00 PM to 9:00 PM. The charge is EUR 15 per person one way.
What are the check-in and check-out times at Hôtel Jenny?
You can check in from 2 PM - 10 PM. Check-out time is 11 AM. Express check-in is available.
Is there an on-site casino at Hôtel Jenny?
No, this hotel doesn't have a casino, but Casino Barriere De Blotzheim (13-min drive) is nearby.
What is there to do at Hôtel Jenny and nearby?
Have fun with on-site activities such as fishing and hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room. Hôtel Jenny also has a picnic area and a garden.
Are there restaurants at or near Hôtel Jenny?
Yes, JENNY offers French cuisine. Nearby restaurants include Boeuf Rouge (2.3 mi), Europe Döner (2.3 mi) and Rössli (2.4 mi).
Does Hôtel Jenny have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hôtel Jenny like?
Hôtel Jenny is located by the river. Popular attractions include Basel Zoo, which is 17 minutes away by car.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

It was really nice stay, more than expected. Friendly staff, really enjoyed the pool.
Søren, 1-night family trip
Verified guest review

10/10 Exceptional

The location was removed from big city life yet so close to so many places to eat or shop. The entire staff was friendly and went out of their way to ensure an enjoyable stay. The indoor swimming pool, lounge area and breakfast are worth writing home about. We wished we had eaten our evening meal at the hotel restaurant, but instead decided to go into Basel. The menu variety and lower cost at Hotel Jenny made our in town decision regretful. Prior to leaving “Lin” provided us directions on where to park in Basel and suggested places to see which included a small boat ride across the Rhein River for less than $2 a person. Thanks Lin!!! Hotel Jenny is THE PLACE to stay.
Scotty, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified guest review

10/10 Exceptional

Excellent stay.
Very enjoyable stay. Excellent hotel with great facilities. Good restaurant and easy parking.
Angela, 1-night romance trip
Verified guest review

8/10 Very good

Hotel Jenny - Great Stay!
A very nice hotel that is quiet, clean and comfortable. I had dinner at the attached restaurant, and it was quite good, as was the breakfast in the morning. The staff was very accommodating. I will stay here again the next time I am here for business.
Mark, 1-night business trip
Verified guest review

10/10 Exceptional

Lovely hotel
A very nice hotel. Clean comfortable beds, big rooms, Lovely swimming pool, steam bath and sauna, all kept very clean and well maintained. Plenty of parking space and nice affordable restaurant as part of the hotel. Lovely breakfast and nice staff. Good value for money. Internet worked ok and shower water pressure was sufficient. Feels like the owners take pride in running a good hotel. 15-20 minutes away from Basel, but enough little shops and other restaurants in the surrounding.
Paul, 5-night business trip
Verified guest review

10/10 Exceptional

Perfect peaceful stay
Very pleasant stay. Everything was perfect.
Sandeep, 1-night trip with friends
Verified guest review

4/10 Fair

Great for holiday, not for business travellers
Let down by tragically slow wifi connection - we had a file to send and had to get a cab to the nearest hotel with a good connection - at a cost of 50 Euros. Lovely for a 'get away from it all break' but don't stay for business
sj, 1-night business trip
Verified guest review

10/10 Exceptional

outside town, peaceful, easy to get to town
Great location and beautiful location. Short walk to bus/light rail system to get anywhere you want to go in the Basil area. We loved our stay! Included breakfast was delightful and the restaurant is a great place for an evening meal.
Verified Expedia guest review

10/10 Exceptional

Very serene environment
Very friendly staff. Great food (veal minion was wonderful) small French town!
Verified Expedia guest review