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All properties in New York, New York, United States of America
1 room, 2 adults

Arlo NoMad

4-star4 stars
11 East 31st Street, New York, NY, 10016, United States of America

4-star hotel with 3 bars/lounges, near Empire State Building
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Small-uncomforable-smelly-freezing cold room! The bathroom offers zero intimacy, the door…Aug 15, 2020
  • Overall, I have mixed feelings about this hotel. It fully deserves a 5/5 for staff and…Dec 23, 2019

Arlo NoMad

What’s around Arlo NoMad

Landmarks

  • In Midtown
  • Empire State Building - 4 min walk
  • Macy's - 9 min walk
  • Madison Square Park - 7 min walk

Getting around

  • LaGuardia Airport (LGA) - 24 min drive
  • John F. Kennedy Intl. Airport (JFK) - 21 min drive
  • Liberty Intl. Airport (EWR) - 31 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 8 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • New York W 32nd St. Station - 6 min walk
  • New York Penn Station - 12 min walk
  • New York 23rd St. Station - 13 min walk
  • 33 St. Station (Park Av. S) - 4 min walk
  • 28 St. Station (Park Av. S) - 5 min walk
  • 28 St. Station (Broadway) - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 249 rooms
  • This hotel is arranged over 31 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Coffee shop/café
Things to do
  • Free bicycles on site
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Meeting rooms 3
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Closed captioned TV
  • Lever door handles
  • Telephone accessibility kit
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Lamalo - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

BARlo - Onsite bar. Open daily.

Arlo Roof Top - Onsite rooftop bar. Open daily.

Arlo NoMad’s small print

Also known as

  • Arlo Nomad Hotel New York
  • Arlo Nomad Hotel
  • Arlo Nomad New York
  • Arlo NoMad Hotel
  • Arlo NoMad New York
  • Arlo NoMad Hotel New York

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines; the Intertek Cristal (3rd party expert - Global) sanitization guidelines; and the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 10 per accommodation, per stay

Optional extras

Valet parking costs USD 65 per day

Continental breakfast is offered for an extra charge of USD 24.00 for adults and USD 24.00 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Arlo NoMad

  • Does Arlo NoMad offer free cancellation for a full refund?
    Yes, Arlo NoMad does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Arlo NoMad?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Arlo NoMad?
    Yes. Valet parking costs USD 65 per day.
  • Are pets allowed at Arlo NoMad?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Arlo NoMad?
    You can check in from 3 PM to noon. Check-out time is noon.
  • Are there restaurants at or near Arlo NoMad?
    Yes, there's an onsite restaurant that serves Mediterranean cuisine. Nearby restaurants include Marta (3-min walk), The Breslin (4-min walk), and Vezzo (4-min walk).
  • What is there to do near Arlo NoMad?
    Recommended spots to visit include Empire State Building (4-min walk), Madison Square Park (7-min walk), and Macy's (9-min walk).

Recent reviews

Fabulous 8.6 From 2,189 reviews

Exceptional 10.0
The best stay I have ever had in a hotel
1. Amazing location - close to Empire State building, Macy's, Rockefella centre 2. Amazing design - artsy, funky and lively 3. Staff are amazing - friendly, helpful with directions, provided umbrellas when going out shopping on a rainy day, booked transport back to the airport, allowed us to leave our bags with them after we had checked out so we could continue shopping until we had to leave the hotel :) 4. Rooms are a cool design with quirky lighting 5. Rooms have the best showers ever! - [Lemongrass shampoo, conditioner and body wash along with the power of the shower head made you feel like you were having a spa experience each time we showered] 6. We had a view of the Empire State building from the window 7. It was my partners birthday on the second night of our six night stay and the staff placed two bottles of bubbly in the room with a card which was a lovely touch to our evening] 8. The view from the rooftop bar is breathtaking 9. Fresh towels provided and some toiletries if needed e.g toothpaste etc. 10. Bars throughout the building have an amazing feel and design to add to the cool atmosphere in the hotel 11. Wicked music in the lift and hotel [ LOVED THIS!!! ] - whether taking off on your day to hit the streets and go shopping or coming back from a night out, the music in the lift always added to the buzz and truth be told [I danced nearly every-time I got in to the lift :P] All in all, the best day I have ever had in a hotel :)
Colin, ie6 night romance trip
Very Good 8.0
Super location just off fifth avenue.
Bob, ie4 night romance trip
Very Good 8.0
It was very clean. My biggest complaint isn't their fault. It's this new Corona related practice where the room is not cleaned daily, and you have to call for new towels. Location is great! Bathroom could use a little more privacy. Walls were a little thin and could hear the TV from the next room. But clean, friendly, and comfortable.
Adrian, us3 night trip
Exceptional 10.0
Awesome stay and view
Valerie, us1 night trip with friends
Exceptional 10.0
I stayed in the Queen Sky View room and it was gorgeous. The view was amazing, the room was super neat and clean, even the sheets and blanket were comfortable! The view is unbeatable and the staff was so sweet and attentive. 10/10 would stay again :)
Kiera, us1 night trip
Very Good 8.0
I likes
My room wasn’t ready upon arrival which I was a little grouchy about BUT the front desk who I was helped by (small brown hair Latin women who was so kind to me) made my check in better and the rest of my stay. Staff is friendly and willing to help, rooms are cute. I enjoyed myself
Nicole, us2 night trip with friends
Exceptional 10.0
Bohemain style luxury
Clean cozy affordable stay with great customer service and a beautiful view
Heidy, us2 night business trip
Very Good 8.0
The hotel was beautiful, the service was unmatched, and the location was very convenient! I really enjoyed my stay here, will definitely book again for any of my future New York trips!
Cecilia, us2 night trip
Poor 2.0
Don’t Do It.
Its was horrible! The Television did not work the whole time of my stay. The air conditioning was not working and the technician had to come and fix it . He also tried to fix the television but he did NOT fix it. I would like if I can get my money back for my stay. I am not pleased at all.
Hurguens, us2 night trip with friends
Fair 4.0
Not worth the money
Don’t be fooled by the pictures they provide. I booked the sky room for a view of course and the room definitely didn’t have a view. All I saw were buildings. The room is also small which I anticipated since I’ve stayed at its sister hotel (Arlo Soho), but the worst part about this hotel were the elevators. There were only two elevators and 29 floors. So there was always a line to get on the elevators and the day of check out, I waited nearly 10 minutes for an elevator to only end up taking the stairs from the 19th floor just so I could check out. For the price I paid and location I expected more.
Leslie, us2 night trip

Arlo NoMad

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